Warranty Administrator/ Service Administrator

Automotive Warranty Administrator / Service AdministratorCompany: Apple Autos (Top Minnesota Workplace)Compensation:$24.00 - $30.00 an hour based on experienceAre you looking for a company that Supports You and Your Career Goals, Encourages You to Make a Difference, and helps you Champion Your Lifelong Journey? Then you need to look at Apple Autos.Apple Autos is a 6-brand, 7 location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.We are seeking a detail-oriented, experienced Warranty Administrator / Service Administrator to support our Apple Chrysler Dodge Jeep Ram service team.This role plays a critical part in warranty accuracy, compliance, and operational efficiency, with a strong focus on Stellantis (CDJR) warranty processing.What you will do:Book, process, and submit Stellantis (Chrysler, Dodge, Jeep, Ram) warranty claims in accordance with manufacturer and dealership policiesReview repair orders for accuracy, proper coding, labor times, documentation, and complianceTrack, reconcile, and follow up on all pending warranty claims to ensure timely paymentResearch and resubmit rejected claims; manage chargebacks and warranty receivablesMaintain accurate warranty records including approvals, rejections, payments, and audit documentationStay current with Stellantis warranty policies, recalls, bulletins, and procedures• Coordinate with service advisors and technicians to ensure complete and accurate repair documentation Provide warranty guidance and support to the service departmentMonitor warranty metrics and report trends or concerns to managementWhat we are looking for:Previous automotive warranty administrator experience, preferably with Stellantis/CDJR brandsStrong understanding of manufacturer warranty policies, procedures, and compliance standardsHigh attention to detail with excellent organizational and time-management skillsAbility to manage multiple tasks and deadlines in a fast-paced environmentProficiency with dealership management systems (Reynolds experience preferred) and Microsoft OfficeStrong written and verbal communication skillsSelf-motivated team player with strong problem-solving abilities BenefitsCompetitive PayFlexible Working HoursAdvancement OpportunitiesScholarships, Tuition Reimbursement, Growth and Development PlansProfessional and Respectful Work EnvironmentMedical, Vision, Dental, Health Savings Account, Flexible Spending AccountCompany Paid Life Insurance along with Voluntary Life and DisabilityHealth Club ReimbursementNew and Used Vehicle, Parts, and Service DiscountsVacation, Holiday, Volunteer Time Off401k with a Company Matching ContributionEmployee Assistance programs Why Work for Apple AutosWe strive to make a positive impact in our world, you will get the opportunity to give back.Internal promotions, we offer our employees the opportunity to advance internally.We encourage teamwork, positivity, and kindness.Learning and development programs are available. We empower our employees to do what is best for our customers, and other employees.Continually giving back to our employees for all their hard work that does not go unnoticed. We offer a variety of fun events to say thank you to our most important assets, our amazing employees.EEO Statement: