Lumber Director of Operations

PARR is the single and total source for home building supplies, solutions, and services for professional home builders of large and mid-sized communities and single custom homes, and for motivated homeowners working on home improvement projects. Our customers and community members know they can rely on us to be the total source of home building supplies and solutions with legendary customer service and quality products.Job title: Lumber Director of OperationsSalary: Starting at $123k to $145k Depending on experience + Profit Sharing and Performance BonusSchedule: Monday-Friday 8:00am to 5:00pmLocation: Hillsboro, OregonThe primary duty of a Lumber Director of Operations is to interact regularly with General Managers, Assistant Managers, and other Directors serving as a leader,coach, mentor, and conduit of information ensuring the continuity of day-to-day operations for multiple locations within the organization. The Lumber Director of Operations is responsible for managing, directing, and implementing operational strategies and objectives to help ensure yard goals are achieved. In addition, the Lumber Director of Operations is responsible for helping to lead and grow the next level of leaders for PARR.The Lumber Director of Operations is also responsible for ensuring that PARR's Mission/Vision/Values remain a priority and focus of all daily yard operations.The Lumber Director of Operations regularly interacts with the Yard Managers and Assistant Managers in their region. These interactions are done with a combination of scheduled visits, phone calls, and virtual meetings.Duties And ResponsibilitiesSafetyCreates a safe, positive, and comfortable work environment for all employeesEnsures that all safety procedures and policies are being followedEnsures that all equipment is maintained to PARR standards, and repairs are done in a timely mannerEnsuring facilities are well maintained, visually appealing, and being safely operatedWorks with General Manager to ensure all fleet reports are completed per company policyCommunicationLives the FACE valuesEnsures professional relationships are established and maintained with internal and external customersEncourages a team environmentRemains calm, professional and confident under pressureWorks with General Managers to set expectations and goals for employees and ensures they are being held accountableEnsures customer complaints and concerns are promptly and adequately addressedEffectively communicates with employees of all levels in their environmentSeeks out, listens, and responds to input from employees and customers to ensure continuous improvementIs consistently engaged and vocal during Manager meetingsCommunicates effectively with various sized groups, high stakes customer interactions and peer group meetingsPeople DevelopmentConsistently encourages and promotes employee growth and career advancementUtilizes and supports the Parr University and training ecosystemEnsures employee evaluations are completed on time and remain currentMaintains a supportive and encouraging approach, not a micro-managerWorks to maintain strong retention at all locationsSupports company attendance policy and ensures it is utilized as a development toolEnsures that employee issues are dealt with clearly, directly and in a timely mannerAssists with creating, implementing, and the follow through of Performance Improvement Plans (PIPS) when necessaryLeadershipMaintains a positive attitude, image, and delivery of "Discover the Difference" to peers, subordinates, customers, industry associates and the general publicAlways ensures PARR's brand standards are being maintainedWorks with other Directors, Regional Sales Managers, and General Managers to maintain a regional, "big picture" mindsetWorks with other Directors and leaders in the Company to continually monitor, evaluate, and when appropriate, encourage change in policy and procedures as it relates to yard operationsBuilds bridges and works well with all departments to help solve problemsDemonstrates confidence and carries self as a leader of the organizationIs consistently visible to all levels of the company: speaks up, and is a voice towards problem solvingAssists with identifying and responding the need for staffing changes at yards, and ensuring that proper capacity is maintained in relation to sales volumeEnsures facilities and fleet are maintained to PARR standardsResultsWorks with General Manager to achieve budgeted bottom line, consistently and demonstrably strives for financial improvementCoaches and delegates financial reporting, striving to build business acumen with teamUtilizes Company's Key Metrics to impact the bottom line (OT, Health Index, etc.)Ensures that company goals, plans and initiatives are followed and metCommunicates and shares On-Time/In-Full metrics, striving for continuous improvementUses Budget to Actual as a tool in the decision-making process and shares that with team leaders, to create improvement plansConsistently seeks and identifies details and processes that lead to positive changeShares knowledge and experience with team, striving for consistent financially-minded behaviorPerform other related duties as assignedQualificationsProven track record as a Manager (PARR preferred, not required)2 years of prior supervisory or management experienceHigh school diploma or GEDAbility to speak, write, and read English requiredMust be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the jobKnowledge and proficient with management principles, practices, and protocolsUnderstands the effects of lumber industry market conditions, and able work with Managers to navigate thru challenges resulting from these conditionsProficiency in Microsoft Word, Excel, and OutlookClass C driver's licenseShoes that are puncture resistant, slip resistant, and made of leather or composite material requiredInterpersonal SkillsAbility to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment. Is approachable and humble.Demonstrate sound judgment in dealing with sensitive business matters with internal and external customers of all types. Must maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and sold.Ability and willingness to identify processes, tools and/or procedures that may be improved upon to improve the workplace and outcomes for our customers.Ability to communicate with all levels of management and employees at a high skill level and speak effectively in front of groups. Communication can include, but is not limited to: in-person (verbal and non-verbal), written, e-mail, telephone, and public speaking to medium size groups.Strong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, and do what is necessary to meet deadlines, while maintaining a high degree of attention to detail and accuracy.Ability to function independently, as part of a team, and as a leader within your own sales cohort with a positive attitude, strong work ethic and commitment to excellence.Ability to think and respond quickly, positively, and professionally to constantly changing circumstances.Ability to appropriately manage stress and interact with others.Working ConditionsThe working conditions for this position are a combination of inside/office, outside/yard, travelling to other locations, with some overnight travel possible. Must have the ability to work independently, as well as within a team environment.Physical RequirementsAbility to sit and/or stand for extended periods of timeAbility to work indoors in a normal office environment for an entire dayMust be able to grasp, talk, hear, and operate a computer and keyboardMust be able to lift/push/pull up to 50 pounds and carry objects 50 feetMust be able to work outdoors in all weather conditionsMust be able to drive a vehicle when necessaryBoth local and overnight travel may be requiredDirect ReportsGeneral ManagersBenefitsWe know that without great people, we can't be a great company. Voted as one of the "Top Places to Work" by the Oregonian for 3 years in a row, we offer industry-leading benefits:Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks offEmployee paid sick days7 holidaysStandard medical plan option with a very low $1,000 deductibleDental, Vision, EAP (Employee Assistance Program)Massage, Chiropractic, and Acupuncture coverageFSA (Flexible Spending Account) and Childcare pretax spending programsUp to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd yearIn addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approvalTuition reimbursement (up to $2,500/year)Annual profit sharing (every full time employee who worked the full year earned a minimum of $525 for the 2024 year)$1,000 referral bonusPARR Promotes!We have a transparent pay structure, and love to promote from within. Our current CEO started with the company as a driver and by being open to change and a self-starter he climbed the ranks to the role he has today. There are many members of our management team who started their careers in our entry-level positions. If you're willing to work hard, there's no reason you won't earn regular merit increases and promotions. There is A LOT of opportunity - PARR is growing fast!We value our employees like family and are constantly working to provide a safe place to work for our employees. Most of our locations are not open past 5 and all our locations are closed on Sundays.Our company mission is Legendary Service through Teamwork, and we take that seriously. When you join our team, you're joining a family owned company that's been in business for 90 years, with a well-established reputation as a leader within the building material supply industry in the United States.INDAOJSalary: $123205 - $145606 per yearJob Posted by ApplicantPro