{"schemaVersion":"jobsearcher.job.v1","id":"1b220ef962b496ffda67bf98","url":"https://jobsearcher.com/jobs/1b220ef962b496ffda67bf98","canonicalUrl":"https://jobsearcher.com/jobs/1b220ef962b496ffda67bf98","title":"Technical Support Analyst (Tier - 2)","description":"Technical Support Analyst (Mortgage Services) Job Description Advanced troubleshooting skills, detail oriented, quick learner Deep knowledge of web technologies SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc. Strong communication skills Ability to multi-task and dynamically prioritize issues Passionate about security and risk mitigation Focus on quality and efficiency 2 years in prior technical support role preferred Mortgage Knowledge recommended but not imperative...Support Analyst, Technical Support, Technical, Analyst, Support, Technology","company":"Headspin","rawCompany":"headspin","city":"Sunnyvale","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-06-21T03:55:35.831Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Analyst (Tier - 2)","description":"Technical Support Analyst (Mortgage Services) Job Description Advanced troubleshooting skills, detail oriented, quick learner Deep knowledge of web technologies SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc. Strong communication skills Ability to multi-task and dynamically prioritize issues Passionate about security and risk mitigation Focus on quality and efficiency 2 years in prior technical support role preferred Mortgage Knowledge recommended but not imperative...Support Analyst, Technical Support, Technical, Analyst, Support, Technology","datePosted":"2026-06-21T03:55:35.831Z","dateModified":"2026-06-21T03:55:35.831Z","hiringOrganization":{"@type":"Organization","name":"Headspin","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sunnyvale","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1b220ef962b496ffda67bf98"},"url":"https://jobsearcher.com/jobs/1b220ef962b496ffda67bf98"}}