{"schemaVersion":"jobsearcher.job.v1","id":"1b1f9c3aa25dcc21e9c7eec6","url":"https://jobsearcher.com/jobs/1b1f9c3aa25dcc21e9c7eec6","canonicalUrl":"https://jobsearcher.com/jobs/1b1f9c3aa25dcc21e9c7eec6","title":"Technical Service Representative","description":"Who are we looking for?\n\nWe are seeking a customer-focused Technical Service Representative who combines strong technical knowledge with excellent interpersonal skills. The ideal candidate will have experience in specialty chemicals or related industries, a passion for solving technical challenges, and the ability to support customers with product applications and troubleshooting. You will play a key role in strengthening customer relationships and driving business growth through technical expertise.\nWhat will you be doing?\nCustomer Support: Provide technical assistance to customers, including troubleshooting, product recommendations, and application guidance.\nOn-Site Service: Conduct customer visits to support product trials, installations, and performance evaluations.\nProduct Expertise: Act as a subject matter expert on product performance and application processes.\nTraining & Education: Deliver technical presentations and training sessions for customers and internal teams.\nProblem Resolution: Collaborate with R&D, Quality, and Sales teams to resolve technical issues and ensure customer satisfaction.\nDocumentation: Prepare detailed reports on technical findings, trials, and recommendations.\nMarket Feedback: Gather insights on customer needs and market trends to support product development and innovation.\nWho are You?\nCustomer-Centric: You prioritize customer success and build trust through reliable support.\nAnalytical: You approach technical challenges logically and make data-driven decisions.\nClear Communicator: You can explain complex technical concepts in a simple, understandable way.\nCollaborative: You work effectively with cross-functional teams and external partners.\nAdaptable: You thrive in a dynamic environment and can manage multiple priorities.\nWhat competencies will you need?\nTechnical Knowledge: Strong understanding of specialty chemicals, formulations, and application processes.\nProblem-Solving Skills: Ability to diagnose and resolve technical issues quickly and effectively.\nCommunication Skills: Excellent verbal and written communication for customer interactions and reporting.\nProject Management: Ability to manage technical trials and service projects from start to finish.\nData Analysis: Proficiency in analyzing performance data and drawing actionable insights.\nDigital Literacy: Familiarity with CRM systems, technical documentation tools, and Microsoft Office.\nWe are Offering...","company":"Elementsolutionsinc","rawCompany":"elementsolutionsinc","city":"Waterbury","state":"CT","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:11:46.890Z","occupations":[{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"19-4031.00","title":"Chemical Technicians","slug":"chemical-technicians"}],"industries":[{"code":"325998","title":"All Other Miscellaneous Chemical Product and Preparation Manufacturing","slug":"all-other-miscellaneous-chemical-product-and-preparation-manufacturing"},{"code":"541380","title":"Testing Laboratories and Services","slug":"testing-laboratories-and-services"},{"code":"424690","title":"Other Chemical and Allied Products Merchant Wholesalers","slug":"other-chemical-and-allied-products-merchant-wholesalers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Service Representative","description":"Who are we looking for?\n\nWe are seeking a customer-focused Technical Service Representative who combines strong technical knowledge with excellent interpersonal skills. The ideal candidate will have experience in specialty chemicals or related industries, a passion for solving technical challenges, and the ability to support customers with product applications and troubleshooting. You will play a key role in strengthening customer relationships and driving business growth through technical expertise.\nWhat will you be doing?\nCustomer Support: Provide technical assistance to customers, including troubleshooting, product recommendations, and application guidance.\nOn-Site Service: Conduct customer visits to support product trials, installations, and performance evaluations.\nProduct Expertise: Act as a subject matter expert on product performance and application processes.\nTraining & Education: Deliver technical presentations and training sessions for customers and internal teams.\nProblem Resolution: Collaborate with R&D, Quality, and Sales teams to resolve technical issues and ensure customer satisfaction.\nDocumentation: Prepare detailed reports on technical findings, trials, and recommendations.\nMarket Feedback: Gather insights on customer needs and market trends to support product development and innovation.\nWho are You?\nCustomer-Centric: You prioritize customer success and build trust through reliable support.\nAnalytical: You approach technical challenges logically and make data-driven decisions.\nClear Communicator: You can explain complex technical concepts in a simple, understandable way.\nCollaborative: You work effectively with cross-functional teams and external partners.\nAdaptable: You thrive in a dynamic environment and can manage multiple priorities.\nWhat competencies will you need?\nTechnical Knowledge: Strong understanding of specialty chemicals, formulations, and application processes.\nProblem-Solving Skills: Ability to diagnose and resolve technical issues quickly and effectively.\nCommunication Skills: Excellent verbal and written communication for customer interactions and reporting.\nProject Management: Ability to manage technical trials and service projects from start to finish.\nData Analysis: Proficiency in analyzing performance data and drawing actionable insights.\nDigital Literacy: Familiarity with CRM systems, technical documentation tools, and Microsoft Office.\nWe are Offering...","datePosted":"2026-04-14T11:11:46.890Z","dateModified":"2026-04-14T11:11:46.890Z","hiringOrganization":{"@type":"Organization","name":"Elementsolutionsinc","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Waterbury","addressRegion":"CT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1b1f9c3aa25dcc21e9c7eec6"},"url":"https://jobsearcher.com/jobs/1b1f9c3aa25dcc21e9c7eec6"}}