{"schemaVersion":"jobsearcher.job.v1","id":"1afefb3f2bc0e9a5ff36fdfd","url":"https://jobsearcher.com/jobs/1afefb3f2bc0e9a5ff36fdfd","canonicalUrl":"https://jobsearcher.com/jobs/1afefb3f2bc0e9a5ff36fdfd","title":"Assistant Manager","description":"We are seeking a customer-focused individual with strong leadership qualities, enthusiasm, and an entrepreneurial spirit to join our escape room team. You will assist with managing a team of approximately 10-15 employees and be responsible for providing an inviting and entertaining atmosphere for our customers as well as maintaining a safe, organized, and productive work environment and culture for your staff. You will report directly to the Store Manager. Our dual-focus is on providing top-notch customer service to each and every guest while constantly seeking ways to innovate and improve in all aspects of the business through metrics measurement, goal setting, and continuous learning and growth.\nMINIMUM QUALIFICATIONS:\nEarned or working towards a 2-year associates degree in a related field or 2 years relevant experience\n2 years customer service experience\n2 years supervisory experience\nReliable transportation\nFlexible schedule\nComputer and social media experience (Microsoft, etc.)\nExcellent communication, public speaking, and problem-solving skills\nRESPONSIBILITIES:\nAssist with meeting sales goals by training, motivating, mentoring and providing feedback to staff and leadership team\nEnsure high levels of customers satisfaction through 5-star customer service\nAssist with completing store administration and ensure compliance with policies and procedures\nMaintain outstanding store condition and visual merchandising standards\nAssist with conducting personnel performance reviews/appraisals to assess training needs and build career paths\nHandle issues that arise from staff or customers (complaints, grievances, etc.)\nBe a shining example of enthusiastic behavior and high performance\nAnswer phone calls and emails\nProvide guest relations to individuals and groups through hosting games, taking reservations, etc.\nGeneral maintenance/repair of props as needed\nAssist with recruiting, hiring, and creating work schedules for staff\nOther duties as assigned by store manager and senior leadership\nPossible paid travel (as needed)\nJob Type: Full-time\nPay: $14.00 - $17.00 per hour\nBenefits:\n401(k)\nEmployee discount\nFlexible schedule\nApplication Question(s):\nWhen are you available to start?\nHave you participated in and escape room before?\nAre you involved in activities (work, school, or other) that would affect your ability to work a flexible schedule?\nPlease list any dates/times you are NOT available to work upon hire or any reasonable accommodation requests.\nEducation:\nHigh school or equivalent (Required)\nLicense/Certification:\nDriver's License (Required)\nWork Location: In person","company":"Sherlock","rawCompany":"sherlock","city":"Fort Worth","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-11T16:09:00.447Z","occupations":[{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"},{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"39-1014.00","title":"First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services","slug":"first-line-supervisors-of-entertainment-and-recreation-workers-except-gambling-services"}],"industries":[{"code":"713990","title":"All Other Amusement and Recreation Industries","slug":"all-other-amusement-and-recreation-industries"},{"code":"713110","title":"Amusement and Theme Parks","slug":"amusement-and-theme-parks"},{"code":"459120","title":"Hobby, Toy, and Game Retailers","slug":"hobby-toy-and-game-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant Manager","description":"We are seeking a customer-focused individual with strong leadership qualities, enthusiasm, and an entrepreneurial spirit to join our escape room team. You will assist with managing a team of approximately 10-15 employees and be responsible for providing an inviting and entertaining atmosphere for our customers as well as maintaining a safe, organized, and productive work environment and culture for your staff. You will report directly to the Store Manager. Our dual-focus is on providing top-notch customer service to each and every guest while constantly seeking ways to innovate and improve in all aspects of the business through metrics measurement, goal setting, and continuous learning and growth.\nMINIMUM QUALIFICATIONS:\nEarned or working towards a 2-year associates degree in a related field or 2 years relevant experience\n2 years customer service experience\n2 years supervisory experience\nReliable transportation\nFlexible schedule\nComputer and social media experience (Microsoft, etc.)\nExcellent communication, public speaking, and problem-solving skills\nRESPONSIBILITIES:\nAssist with meeting sales goals by training, motivating, mentoring and providing feedback to staff and leadership team\nEnsure high levels of customers satisfaction through 5-star customer service\nAssist with completing store administration and ensure compliance with policies and procedures\nMaintain outstanding store condition and visual merchandising standards\nAssist with conducting personnel performance reviews/appraisals to assess training needs and build career paths\nHandle issues that arise from staff or customers (complaints, grievances, etc.)\nBe a shining example of enthusiastic behavior and high performance\nAnswer phone calls and emails\nProvide guest relations to individuals and groups through hosting games, taking reservations, etc.\nGeneral maintenance/repair of props as needed\nAssist with recruiting, hiring, and creating work schedules for staff\nOther duties as assigned by store manager and senior leadership\nPossible paid travel (as needed)\nJob Type: Full-time\nPay: $14.00 - $17.00 per hour\nBenefits:\n401(k)\nEmployee discount\nFlexible schedule\nApplication Question(s):\nWhen are you available to start?\nHave you participated in and escape room before?\nAre you involved in activities (work, school, or other) that would affect your ability to work a flexible schedule?\nPlease list any dates/times you are NOT available to work upon hire or any reasonable accommodation requests.\nEducation:\nHigh school or equivalent (Required)\nLicense/Certification:\nDriver's License (Required)\nWork Location: In person","datePosted":"2026-08-11T16:09:00.447Z","dateModified":"2026-08-11T16:09:00.447Z","hiringOrganization":{"@type":"Organization","name":"Sherlock","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Fort Worth","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1afefb3f2bc0e9a5ff36fdfd"},"url":"https://jobsearcher.com/jobs/1afefb3f2bc0e9a5ff36fdfd"}}