Certified Pharmacy Technician

Position Overview: The Pharmacy Technician is responsible for the processing of new patient medication orders and reorders. The Pharmacy Technician works with the pharmacist to ensure orders are processed in a timely and accurate manner, communicating with patients and healthcare providers as needed. The Pharmacy Technician is responsible for answering incoming calls, assisting with maintaining drug inventory, and abiding by company policies and procedures. Key Responsibility Areas: · Compliance: Performs all activities as directed by pharmacist in compliance with federal and state laws/regulations and pharmacy policies and procedures. Promotes safe, efficient and cost-effective medication use that complies with federal and state regulatory agencies, accrediting organizations, and HIPAA regulations. Customer Service: Provides efficient and exemplary customer service through effective processing of orders, resolution of issues, and communication to customers. · Process Improvement: Actively participates and facilitates quality and process improvement activities as implemented. Specific Responsibilities Obtain relevant patient information needed to process orders while maintaining HIPAA regulations Accurately process new prescriptions into the pharmacy information system and process reorders as requested Select and retrieve appropriate medications to prepare prescriptions for pharmacist verification Screen, identify, and resolve or defer orders that have accounts receivable or clinical problems to a pharmacist Collect and document call information according to operating procedures Communicate and collect co-payment amounts Packaging, weighing, and labeling medications for shipments Maintains a clean and efficient work environment; replenishes workstation supplies as needed, cleans equipment, and maintains proper housekeeping techniques. Participates in pharmacy’s Continuous Quality Improvement initiatives Perform all tasks in a safe and compliant manner that is consistent with company policies as well as State and Federal laws and regulations. Required Qualifications: · High school diploma or equivalency required · 1+ years of pharmacy technician experience in retail or mail order setting preferred · Must be a registered Pharmacy Technician in the State of Kentucky; National Certification (CPhT) Preferred. Core Competencies · Interpersonal: Develop and maintains effective relationships with others; relates well to people from varied backgrounds and in different situations; shows understanding, courtesy, tact, empathy, concern, and politeness. · Communication: Deliver clear, effective communication and takes responsibility for understanding others. · Passion: Evidences passion for the organization, our people, and the difference we make daily in improving the lives and health of people. · Integrity: Demonstrates the highest commitment to integrity and showing respect for and value all individuals for their diverse backgrounds, experiences, styles, approaches and ideas. · Empowerment: Finds opportunities to improve and extend their contribution to the organization and their teammates. · Accountability: Assumes responsibility for successfully accomplishing work objectives and delivering business results; setting high standards of performance for self and others. · Creativity: Explores and advances opportunities to develop novel solutions and approaches to the improvement of processes and services. Agility: Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems. Physical Requirements: · Standing, sitting, reaching, grasping, lifting, walking, climbing and kneeling · Performs activities requiring concentration Equal Employment Opportunity and Employment Eligibility Adelaide Apothecary provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Adelaide Apothecary also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Adelaide Apothecary is an E-Verify employer. Job Type: Full-time Pay: From $22.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Paid sick time Paid time off Prescription drug insurance Vision insurance Wellness program Work Location: In person