{"schemaVersion":"jobsearcher.job.v1","id":"1ae856ca2ec4b46a60ec8289","url":"https://jobsearcher.com/jobs/1ae856ca2ec4b46a60ec8289","canonicalUrl":"https://jobsearcher.com/jobs/1ae856ca2ec4b46a60ec8289","title":"Control Room Operator - Second Shift","description":"Newfields, 4000 Michigan Rd, Indianapolis, IN 46208, USA\n\nOpportunity Title: Control Room Operator - Second Shift\n\nReports To: Second Shift Supervisor\n\nSalary or Hourly: Hourly\n\nPay Rate: $19.00\n\nDetailed Description\n\nThe Museum Control Room & Surveillance team is responsible for the overall monitoring and security of the museum, including the main building, outbuildings, and surrounding grounds. Oversee the operation of various systems such as lighting, alarms, surveillance cameras, and weather monitoring. This role also involves coordinating responses to emergencies, maintaining security protocols, and ensuring the safety of staff, guests, and artworks. The Control Room Operator will ensure the museum’s perimeter is secure after hours and help manage the day-to-day activities of security staff.\n\nResponsibilities\n\nMonitor traffic in galleries, grounds, and ANP via CCTV and radio\n\nMaintain clear and professional communication over radio channels, ensuring all messages are conveyed in a timely manner.\n\nDocument all incidents, alarms, and activities in the Routine Daily Activities log and other required reports.\n\nEnsure the proper reporting of any artwork-related incidents to the Registration department, including emergency responses related to art.\n\nConduct and disperse daily inventory of keys, badges, and radios to the proper staff\n\nRespond to emails via Outlook at the start/end of each shift\n\nGrant/remove access to badges/badge readers via access control software\n\nMonitor Simplex Fire systems\n\nMonitor and control the Lutron system to ensure lights are properly functioning during events and after hours, turning lights on or off as needed.\n\nMonitor Andover/enteliWEB for active alarms; promptly notify on-call Facilities staff regarding important alarms (e.g., boilers, chillers).\n\nOversee system for motion alarms, badge activity, and remote access control for doors (e.g., dock, exterior).\n\nMonitor CCTV feeds across the property, ensuring the proper functioning of cameras and reviewing footage when necessary for incidents or safety concerns.\n\nCommunicate issues to the workforce as soon as they are detected\n\nDocument the collected footage for subsequent review\n\nRespond to incoming calls and guide callers to the appropriate extension\n\nNotify Security Management and Security Leads when call-offs occur\n\nIssue weather alerts and keep all parties informed of potential weather changes promptly through the system's alerts\n\nMonitor the Garden Terrace Gate and allow access to staff and vendors when the Security Rover is not present.\n\nMonitors disperse the inventory of items kept in the Control Room safe to the proper staff\n\nSubmit software and hardware tickets to Freshdesk\n\nMaintain knowledge of equipment and the ability to problem-solve with the equipment\n\nMaintain knowledge of the buildings and grounds to report activity\n\nPrimary communication to all responding outside emergency agencies\n\nKeep current on policies, procedures, and program changes\n\nProcess and assess all incoming security service requests\n\nRespond to reports of damaged property, graffiti, leaks, faulty equipment, unwelcome guests, fallen branches, and other incidents, assessing the severity and determining whether on-call staff involvement is necessary.\n\nRespond to Simplex fire/smoke alarms, weather alerts, temperature alarms, and power outages, documenting actions taken and alerting appropriate staff.\n\nOversee emergency responses, including medical emergencies, crime scenes, missing/found children, and other urgent situations, dispatching security or emergency services as required.\n\nCoordinate security responses to emergency situations, such as fires, medical incidents, and security threats, while ensuring effective communication on all radio channels.\n\nAllocate and deploy security staff based on the evaluation\n\nStaff in this position encounter confidential and private data that must remain undisclosed to unauthorized individuals\n\nSupport all criminal investigations through preliminary efforts (review footage for investigations)\n\nMonitor Access Control systems\n\nEnsure security personnel perform daily tasks, lockdowns, and building checks correctly. A control room operator may need to conduct tasks if short-staffed\n\nManage and document daily staff activities, breaks, call‑ins, and absences.\n\nIssue and manage keys, radios, and access badges, maintaining accountability and following up on unreturned items.\n\nParticipate and complete the required courses through Newfields University\n\nOperate within FCC guidelines and regulations while transmitting on radio channels\n\nRequired Skills\n\nAbility to remain calm and composed in high-pressure situations.\n\nExcellent communication skills, both verbal and written, with the ability to interact effectively with staff, guests, and emergency responders.\n\nStrong attention to detail and ability to document and report incidents accurately.\n\nBasic understanding of art security, including handling artwork and related emergencies.\n\nAbility to work independently and as part of a team, including managing and coordinating the activities of other security staff.\n\nFlexibility to work various shifts, including nights, weekends, and holidays.\n\nProficiency in writing is essential for recording incidents, compiling reports, and keeping precise records. Utilizing verbal communication strategies to defuse disputes.\n\nPresenting safety measures and museum rules in a clear manner.\n\nExpertise in fundamental mathematics, including addition, subtraction, multiplication, and division, is essential for security operations. Proficiency in using military time to fulfill job responsibilities is also required.\n\nProficient in pinpointing issues or security risks and devising plans to reduce exposure. Skilled in detecting unusual actions or behaviors signaling potential security issues.\n\nEducation and/or Experience\n\nTwo to five years related experience and/or training; or equivalent combination of education and experience.\n\nApplicant must have a high school diploma/GED equivalent and the ability to complete the required Security training for the position.\n\nProficiency in the use of computer programs such as Microsoft Office (Word/Outlook/Excel).\n\nPhysical Demands of the Work Environment\n\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\nPhysical demands : Requires a diverse range of physical activities and sensory abilities. Employees are expected to have the ability for various movements such as standing, walking, climbing, flights of stairs, and sitting. Additionally, the role demands sensory acuity to perform tasks requiring sharp vision and keen hearing, taste, and smell. Ability to sit or stand for extended periods of time in a room with no windows. These requirements ensure that the employee can safely and effectively perform the job duties. The role demands a balance of alertness and the ability to remain calm and composed, ensuring the safety of the art, the environment, and the visitors.\n\nWork environment : This position involves working in a windowless control room with minimal natural light. Required to sit for long periods while monitoring screens.\n\nEqual Opportunity Employer\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.\n\n#J-18808-Ljbffr","company":"Newfields","rawCompany":"newfields","city":"Newfields","state":"NH","isRemote":false,"isActive":false,"createdAt":"2026-07-08T03:38:31.386Z","occupations":[{"code":"33-9032.00","title":"Security Guards","slug":"security-guards"},{"code":"55-3015.00","title":"Command and Control Center Specialists","slug":"command-and-control-center-specialists"},{"code":"33-1091.00","title":"First-Line Supervisors of Security Workers","slug":"first-line-supervisors-of-security-workers"}],"industries":[{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"},{"code":"712110","title":"Museums","slug":"museums"},{"code":"561210","title":"Facilities Support Services","slug":"facilities-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Control Room Operator - Second Shift","description":"Newfields, 4000 Michigan Rd, Indianapolis, IN 46208, USA\n\nOpportunity Title: Control Room Operator - Second Shift\n\nReports To: Second Shift Supervisor\n\nSalary or Hourly: Hourly\n\nPay Rate: $19.00\n\nDetailed Description\n\nThe Museum Control Room & Surveillance team is responsible for the overall monitoring and security of the museum, including the main building, outbuildings, and surrounding grounds. Oversee the operation of various systems such as lighting, alarms, surveillance cameras, and weather monitoring. This role also involves coordinating responses to emergencies, maintaining security protocols, and ensuring the safety of staff, guests, and artworks. The Control Room Operator will ensure the museum’s perimeter is secure after hours and help manage the day-to-day activities of security staff.\n\nResponsibilities\n\nMonitor traffic in galleries, grounds, and ANP via CCTV and radio\n\nMaintain clear and professional communication over radio channels, ensuring all messages are conveyed in a timely manner.\n\nDocument all incidents, alarms, and activities in the Routine Daily Activities log and other required reports.\n\nEnsure the proper reporting of any artwork-related incidents to the Registration department, including emergency responses related to art.\n\nConduct and disperse daily inventory of keys, badges, and radios to the proper staff\n\nRespond to emails via Outlook at the start/end of each shift\n\nGrant/remove access to badges/badge readers via access control software\n\nMonitor Simplex Fire systems\n\nMonitor and control the Lutron system to ensure lights are properly functioning during events and after hours, turning lights on or off as needed.\n\nMonitor Andover/enteliWEB for active alarms; promptly notify on-call Facilities staff regarding important alarms (e.g., boilers, chillers).\n\nOversee system for motion alarms, badge activity, and remote access control for doors (e.g., dock, exterior).\n\nMonitor CCTV feeds across the property, ensuring the proper functioning of cameras and reviewing footage when necessary for incidents or safety concerns.\n\nCommunicate issues to the workforce as soon as they are detected\n\nDocument the collected footage for subsequent review\n\nRespond to incoming calls and guide callers to the appropriate extension\n\nNotify Security Management and Security Leads when call-offs occur\n\nIssue weather alerts and keep all parties informed of potential weather changes promptly through the system's alerts\n\nMonitor the Garden Terrace Gate and allow access to staff and vendors when the Security Rover is not present.\n\nMonitors disperse the inventory of items kept in the Control Room safe to the proper staff\n\nSubmit software and hardware tickets to Freshdesk\n\nMaintain knowledge of equipment and the ability to problem-solve with the equipment\n\nMaintain knowledge of the buildings and grounds to report activity\n\nPrimary communication to all responding outside emergency agencies\n\nKeep current on policies, procedures, and program changes\n\nProcess and assess all incoming security service requests\n\nRespond to reports of damaged property, graffiti, leaks, faulty equipment, unwelcome guests, fallen branches, and other incidents, assessing the severity and determining whether on-call staff involvement is necessary.\n\nRespond to Simplex fire/smoke alarms, weather alerts, temperature alarms, and power outages, documenting actions taken and alerting appropriate staff.\n\nOversee emergency responses, including medical emergencies, crime scenes, missing/found children, and other urgent situations, dispatching security or emergency services as required.\n\nCoordinate security responses to emergency situations, such as fires, medical incidents, and security threats, while ensuring effective communication on all radio channels.\n\nAllocate and deploy security staff based on the evaluation\n\nStaff in this position encounter confidential and private data that must remain undisclosed to unauthorized individuals\n\nSupport all criminal investigations through preliminary efforts (review footage for investigations)\n\nMonitor Access Control systems\n\nEnsure security personnel perform daily tasks, lockdowns, and building checks correctly. A control room operator may need to conduct tasks if short-staffed\n\nManage and document daily staff activities, breaks, call‑ins, and absences.\n\nIssue and manage keys, radios, and access badges, maintaining accountability and following up on unreturned items.\n\nParticipate and complete the required courses through Newfields University\n\nOperate within FCC guidelines and regulations while transmitting on radio channels\n\nRequired Skills\n\nAbility to remain calm and composed in high-pressure situations.\n\nExcellent communication skills, both verbal and written, with the ability to interact effectively with staff, guests, and emergency responders.\n\nStrong attention to detail and ability to document and report incidents accurately.\n\nBasic understanding of art security, including handling artwork and related emergencies.\n\nAbility to work independently and as part of a team, including managing and coordinating the activities of other security staff.\n\nFlexibility to work various shifts, including nights, weekends, and holidays.\n\nProficiency in writing is essential for recording incidents, compiling reports, and keeping precise records. Utilizing verbal communication strategies to defuse disputes.\n\nPresenting safety measures and museum rules in a clear manner.\n\nExpertise in fundamental mathematics, including addition, subtraction, multiplication, and division, is essential for security operations. Proficiency in using military time to fulfill job responsibilities is also required.\n\nProficient in pinpointing issues or security risks and devising plans to reduce exposure. Skilled in detecting unusual actions or behaviors signaling potential security issues.\n\nEducation and/or Experience\n\nTwo to five years related experience and/or training; or equivalent combination of education and experience.\n\nApplicant must have a high school diploma/GED equivalent and the ability to complete the required Security training for the position.\n\nProficiency in the use of computer programs such as Microsoft Office (Word/Outlook/Excel).\n\nPhysical Demands of the Work Environment\n\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\nPhysical demands : Requires a diverse range of physical activities and sensory abilities. Employees are expected to have the ability for various movements such as standing, walking, climbing, flights of stairs, and sitting. Additionally, the role demands sensory acuity to perform tasks requiring sharp vision and keen hearing, taste, and smell. Ability to sit or stand for extended periods of time in a room with no windows. These requirements ensure that the employee can safely and effectively perform the job duties. The role demands a balance of alertness and the ability to remain calm and composed, ensuring the safety of the art, the environment, and the visitors.\n\nWork environment : This position involves working in a windowless control room with minimal natural light. Required to sit for long periods while monitoring screens.\n\nEqual Opportunity Employer\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.\n\n#J-18808-Ljbffr","datePosted":"2026-07-08T03:38:31.386Z","dateModified":"2026-07-08T03:38:31.386Z","hiringOrganization":{"@type":"Organization","name":"Newfields","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Newfields","addressRegion":"NH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1ae856ca2ec4b46a60ec8289"},"url":"https://jobsearcher.com/jobs/1ae856ca2ec4b46a60ec8289"}}