{"schemaVersion":"jobsearcher.job.v1","id":"1ac9f4b435d0cd6b97eb8efb","url":"https://jobsearcher.com/jobs/1ac9f4b435d0cd6b97eb8efb","canonicalUrl":"https://jobsearcher.com/jobs/1ac9f4b435d0cd6b97eb8efb","title":"AS400 Production Support Analyst- Accenture (CVS)","description":"AS400 Production Support AnalystWe are seeking experienced AS400 Production Support Analysts to join our consulting team in support of a large healthcare client. In this role, you will be responsible for managing day-to-day production support activities, including incident resolution, service request handling, and system monitoring for AS400 applications developed in RPG400 and Synon.This is a hybrid position, with on-site work required Tuesday through Thursday at one of the following preferred location: Dallas, TX. Mondays and Fridays are remote. Candidates in other U.S. locations may be considered based on experience and availability.Key ResponsibilitiesMonitor and support AS400-based applications in a high-availability healthcare environment.Handle incident management, troubleshoot issues, and perform root cause analysis (L1.5/L2 support).Process and fulfill service requests efficiently and within SLAs.Work closely with application developers and business stakeholders to ensure system stability.Maintain documentation of issues, resolutions, and processes.Participate in on-call support rotations, if needed.Job Requirements7–15 years of experience supporting AS400 environments, preferably in healthcare or other regulated industries.Strong proficiency in RPG400(RPG IV), Synon/2E, and C L programming.Experience with production support, incident management tools (e.g., ServiceNow), and root cause analysis methodologies.Understanding of L1.5/L2 support processes and SLAs.Strong analytical and troubleshooting skills.Excellent communication and interpersonal abilities.","company":"ShiftCode Analytics","rawCompany":"shiftcode analytics","city":"Dallas","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-06-26T03:30:35.384Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"AS400 Production Support Analyst- Accenture (CVS)","description":"AS400 Production Support AnalystWe are seeking experienced AS400 Production Support Analysts to join our consulting team in support of a large healthcare client. In this role, you will be responsible for managing day-to-day production support activities, including incident resolution, service request handling, and system monitoring for AS400 applications developed in RPG400 and Synon.This is a hybrid position, with on-site work required Tuesday through Thursday at one of the following preferred location: Dallas, TX. Mondays and Fridays are remote. Candidates in other U.S. locations may be considered based on experience and availability.Key ResponsibilitiesMonitor and support AS400-based applications in a high-availability healthcare environment.Handle incident management, troubleshoot issues, and perform root cause analysis (L1.5/L2 support).Process and fulfill service requests efficiently and within SLAs.Work closely with application developers and business stakeholders to ensure system stability.Maintain documentation of issues, resolutions, and processes.Participate in on-call support rotations, if needed.Job Requirements7–15 years of experience supporting AS400 environments, preferably in healthcare or other regulated industries.Strong proficiency in RPG400(RPG IV), Synon/2E, and C L programming.Experience with production support, incident management tools (e.g., ServiceNow), and root cause analysis methodologies.Understanding of L1.5/L2 support processes and SLAs.Strong analytical and troubleshooting skills.Excellent communication and interpersonal abilities.","datePosted":"2026-06-26T03:30:35.384Z","dateModified":"2026-06-26T03:30:35.384Z","hiringOrganization":{"@type":"Organization","name":"ShiftCode Analytics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dallas","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1ac9f4b435d0cd6b97eb8efb"},"url":"https://jobsearcher.com/jobs/1ac9f4b435d0cd6b97eb8efb"}}