{"schemaVersion":"jobsearcher.job.v1","id":"1aafede7db8d8564edebf81a","url":"https://jobsearcher.com/jobs/1aafede7db8d8564edebf81a","canonicalUrl":"https://jobsearcher.com/jobs/1aafede7db8d8564edebf81a","title":"Principal, Solutions Architect","description":"Your Future Evolves HereEvolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.Join Evolent for the mission. Stay for the culture.What You'll Be Doing:Principal Product Solutions Architect, Specialty Product ManagementRole OverviewThe Principal Product Solutions Architect is a Director-level individual contributor responsible for bringing senior product judgment into customer solutioning before commitments are made. This role ensures Evolent's specialty solutions are product-coherent, commercially sound, and operationally sustainable from early customer engagement through delivery transition.This role exists to solve a critical business problem: preventing non-standard customer commitments, custom solutioning, and under-scoped deal structures from creating downstream burden on Product, Engineering, Operations, and Delivery.Operating at the intersection of Product, Strategic Accounts, Sales, and Delivery, this leader ensures solution decisions are anchored in product strategy, platform intent, workflow standards, and economic reality , not just short-term deal momentum.While this role will be customer-facing and deeply engaged in commercial discussions, it is not a sales engineering role and not a custom solution design role . It is a product-led governance role with explicit accountability to:protect product and platform integritydistinguish standard capability from true customizationmake tradeoffs visible before commitments are madesurface delivery, pricing, and roadmap implications earlyreduce downstream rework, escalation, and avoidable complexityThe Principal Product Solutions Architect is accountable for improving the quality of solution decisions upstream, especially in complex, high-stakes, or strategically ambiguous opportunities.Core ResponsibilitiesProduct-Led Solution GovernanceServe as the senior product authority in pre-commitment solution shaping, ensuring proposed customer solutions:align to product strategy and roadmap directionreflect standardized, productized workflows wherever possiblestay within supported product and configuration boundariesmake tradeoffs explicit across customer value, product integrity, delivery feasibility, and long-term scalabilityApply strong product judgment to distinguish clearly between:core product capabilitiessupported configuration patternscustom requests that create new product, engineering, or operational burdenexceptions that may be justified strategically but require explicit decision-making and cost visibilityDrive higher decision quality in commercial and early discovery contexts, even when not the final decision-maker.This role is measured by the soundness of upstream solution decisions and the reduction of downstream complexity , not by volume of deals supported.Commercial Guardrails and Deal IntegrityPartner with Strategic Accounts, Sales, and Product leaders to ensure customer commitments are grounded in a realistic understanding of:what the product does todaywhat can be configured within standard patternswhat requires non-standard customizationwhat creates incremental implementation, engineering, support, or roadmap burdenMake the commercial implications of solution choices visible early, including:custom work that should be reflected in deal structure or pricingcustomer-specific asks that do not create reusable value for the broader portfoliocommitments that imply roadmap changes, technical debt, or operational liftstrategic exceptions that require deliberate executive reviewActively challenge, redirect, or escalate solution proposals that create material risk to platform health, delivery success, pricing integrity , or future roadmap flexibility.Help ensure that Evolent does not absorb hidden product and engineering cost through poorly structured or under-scoped commercial commitments.Portfolio and Workflow CoherenceOwn the coherent representation of Evolent's specialty product ecosystem across specialty products, ensuring solutions are positioned as an integrated portfolio rather than a collection of one-off offers.Maintain and evolve canonical end-to-end workflow models spanning:intakeclinical reviewdecisioningcorrespondencedownstream operational executionEnsure workflows presented internally and externally are:operationally accurateconsistent where product intent is sharedexplicit where variation is intentional and justifiedusable as a basis for solutioning, scoping, and implementation planningSurface second-order and downstream impacts of solution decisions across delivery, operations, support, and future product flexibility.Early Discovery and Product-to-Delivery ContinuityEngage early in customer discovery and solution shaping to ensure opportunities stay aligned to:product intentknown workflow standardsfeasible delivery modelsrealistic configuration and implementation boundariesProvide continuity from pre-sales through transition by documenting and communicating:original product assumptionsagreed scope boundariesknown risks and tradeoffsany strategic exceptions or non-standard commitmentsServe as a key bridge between Product, Sales, Strategic Accounts, and Delivery to reduce downstream rework, scope confusion, and execution escalations.Strategic Exception ManagementEstablish and apply clear decision frameworks for when customer-specific solutioning should be:absorbed into standard product patternsdelivered through supported configurationpriced and scoped as custom workdeclined or escalated as misaligned to strategyPartner with Product and Commercial leadership to ensure exceptions are evaluated not only on revenue opportunity, but also on:reuse potential across customersdelivery complexityengineering burdensupport burdentime-to-valueimpact on product roadmap and platform sustainabilityHelp create greater organizational clarity on where Evolent should flex for strategic advantage and where it should hold the line.Organizational Leverage and Product MaturityRaise solution quality and product maturity across the organization by:modeling strong product judgment and tradeoff thinkingcreating reusable solution patterns and decision frameworksimproving clarity on product boundaries, configuration standards, and workflow intentinformally mentoring Product Managers and commercial partners on product-led solutioningSupport the evolution of a more disciplined, product-led commercial model where customer solutioning strengthens the portfolio rather than fragmenting it.Success MeasuresSuccess in this role will be measured by outcomes such as:reduction in non-standard or under-scoped customer commitmentsimproved clarity on standard vs configurable vs custom solution patternsbetter pricing and deal structuring for custom workfewer downstream delivery escalations and scope disputesreduced avoidable burden on Product and Engineering caused by pre-sale decisionsstronger reuse of productized workflows and solution patternsimproved alignment between commercial commitments and roadmap/platform strategyQualificationsBachelor's degree in Business, Engineering, Computer Science, Healthcare Administration, or a related field; advanced degree preferred10+ years of experience in Product Management, Solution Architecture, Product Strategy, Implementation Strategy, or related roles in a complex technology environmentSignificant experience operating in pre-sales, commercial shaping, or strategic discovery contexts while representing product and platform interestsDeep understanding of how customer commitments translate into product, engineering, implementation, and support burdenProven ability to evaluate solution tradeoffs through a product, operational, technical, and commercial lensStrong executive presence and the ability to influence senior leaders across Product, Sales, Strategic Accounts, Delivery, and EngineeringDemonstrated ability to challenge proposed approaches constructively and drive clarity in ambiguous, high-stakes situationsExperience building reusable workflow models, solution standards, and decision frameworksStrong understanding of healthcare technology, workflow complexity, and regulated operating environments preferredExperience in specialty benefits management, utilization management, clinical workflows, or payer/provider technology strongly preferredTo ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.Technical Requirements:We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruitingteam@evolent.com for further assistance.The expected base salary/wage range for this position is $130,000 - 150,000. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!","company":"Evolent","rawCompany":"evolent","city":"Honolulu","state":"HI","isRemote":false,"isActive":false,"createdAt":"2026-07-24T00:32:41.815Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"11-9041.00","title":"Architectural and Engineering Managers","slug":"architectural-and-engineering-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Principal, Solutions Architect","description":"Your Future Evolves HereEvolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.Join Evolent for the mission. Stay for the culture.What You'll Be Doing:Principal Product Solutions Architect, Specialty Product ManagementRole OverviewThe Principal Product Solutions Architect is a Director-level individual contributor responsible for bringing senior product judgment into customer solutioning before commitments are made. This role ensures Evolent's specialty solutions are product-coherent, commercially sound, and operationally sustainable from early customer engagement through delivery transition.This role exists to solve a critical business problem: preventing non-standard customer commitments, custom solutioning, and under-scoped deal structures from creating downstream burden on Product, Engineering, Operations, and Delivery.Operating at the intersection of Product, Strategic Accounts, Sales, and Delivery, this leader ensures solution decisions are anchored in product strategy, platform intent, workflow standards, and economic reality , not just short-term deal momentum.While this role will be customer-facing and deeply engaged in commercial discussions, it is not a sales engineering role and not a custom solution design role . It is a product-led governance role with explicit accountability to:protect product and platform integritydistinguish standard capability from true customizationmake tradeoffs visible before commitments are madesurface delivery, pricing, and roadmap implications earlyreduce downstream rework, escalation, and avoidable complexityThe Principal Product Solutions Architect is accountable for improving the quality of solution decisions upstream, especially in complex, high-stakes, or strategically ambiguous opportunities.Core ResponsibilitiesProduct-Led Solution GovernanceServe as the senior product authority in pre-commitment solution shaping, ensuring proposed customer solutions:align to product strategy and roadmap directionreflect standardized, productized workflows wherever possiblestay within supported product and configuration boundariesmake tradeoffs explicit across customer value, product integrity, delivery feasibility, and long-term scalabilityApply strong product judgment to distinguish clearly between:core product capabilitiessupported configuration patternscustom requests that create new product, engineering, or operational burdenexceptions that may be justified strategically but require explicit decision-making and cost visibilityDrive higher decision quality in commercial and early discovery contexts, even when not the final decision-maker.This role is measured by the soundness of upstream solution decisions and the reduction of downstream complexity , not by volume of deals supported.Commercial Guardrails and Deal IntegrityPartner with Strategic Accounts, Sales, and Product leaders to ensure customer commitments are grounded in a realistic understanding of:what the product does todaywhat can be configured within standard patternswhat requires non-standard customizationwhat creates incremental implementation, engineering, support, or roadmap burdenMake the commercial implications of solution choices visible early, including:custom work that should be reflected in deal structure or pricingcustomer-specific asks that do not create reusable value for the broader portfoliocommitments that imply roadmap changes, technical debt, or operational liftstrategic exceptions that require deliberate executive reviewActively challenge, redirect, or escalate solution proposals that create material risk to platform health, delivery success, pricing integrity , or future roadmap flexibility.Help ensure that Evolent does not absorb hidden product and engineering cost through poorly structured or under-scoped commercial commitments.Portfolio and Workflow CoherenceOwn the coherent representation of Evolent's specialty product ecosystem across specialty products, ensuring solutions are positioned as an integrated portfolio rather than a collection of one-off offers.Maintain and evolve canonical end-to-end workflow models spanning:intakeclinical reviewdecisioningcorrespondencedownstream operational executionEnsure workflows presented internally and externally are:operationally accurateconsistent where product intent is sharedexplicit where variation is intentional and justifiedusable as a basis for solutioning, scoping, and implementation planningSurface second-order and downstream impacts of solution decisions across delivery, operations, support, and future product flexibility.Early Discovery and Product-to-Delivery ContinuityEngage early in customer discovery and solution shaping to ensure opportunities stay aligned to:product intentknown workflow standardsfeasible delivery modelsrealistic configuration and implementation boundariesProvide continuity from pre-sales through transition by documenting and communicating:original product assumptionsagreed scope boundariesknown risks and tradeoffsany strategic exceptions or non-standard commitmentsServe as a key bridge between Product, Sales, Strategic Accounts, and Delivery to reduce downstream rework, scope confusion, and execution escalations.Strategic Exception ManagementEstablish and apply clear decision frameworks for when customer-specific solutioning should be:absorbed into standard product patternsdelivered through supported configurationpriced and scoped as custom workdeclined or escalated as misaligned to strategyPartner with Product and Commercial leadership to ensure exceptions are evaluated not only on revenue opportunity, but also on:reuse potential across customersdelivery complexityengineering burdensupport burdentime-to-valueimpact on product roadmap and platform sustainabilityHelp create greater organizational clarity on where Evolent should flex for strategic advantage and where it should hold the line.Organizational Leverage and Product MaturityRaise solution quality and product maturity across the organization by:modeling strong product judgment and tradeoff thinkingcreating reusable solution patterns and decision frameworksimproving clarity on product boundaries, configuration standards, and workflow intentinformally mentoring Product Managers and commercial partners on product-led solutioningSupport the evolution of a more disciplined, product-led commercial model where customer solutioning strengthens the portfolio rather than fragmenting it.Success MeasuresSuccess in this role will be measured by outcomes such as:reduction in non-standard or under-scoped customer commitmentsimproved clarity on standard vs configurable vs custom solution patternsbetter pricing and deal structuring for custom workfewer downstream delivery escalations and scope disputesreduced avoidable burden on Product and Engineering caused by pre-sale decisionsstronger reuse of productized workflows and solution patternsimproved alignment between commercial commitments and roadmap/platform strategyQualificationsBachelor's degree in Business, Engineering, Computer Science, Healthcare Administration, or a related field; advanced degree preferred10+ years of experience in Product Management, Solution Architecture, Product Strategy, Implementation Strategy, or related roles in a complex technology environmentSignificant experience operating in pre-sales, commercial shaping, or strategic discovery contexts while representing product and platform interestsDeep understanding of how customer commitments translate into product, engineering, implementation, and support burdenProven ability to evaluate solution tradeoffs through a product, operational, technical, and commercial lensStrong executive presence and the ability to influence senior leaders across Product, Sales, Strategic Accounts, Delivery, and EngineeringDemonstrated ability to challenge proposed approaches constructively and drive clarity in ambiguous, high-stakes situationsExperience building reusable workflow models, solution standards, and decision frameworksStrong understanding of healthcare technology, workflow complexity, and regulated operating environments preferredExperience in specialty benefits management, utilization management, clinical workflows, or payer/provider technology strongly preferredTo ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.Technical Requirements:We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruitingteam@evolent.com for further assistance.The expected base salary/wage range for this position is $130,000 - 150,000. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!","datePosted":"2026-07-24T00:32:41.815Z","dateModified":"2026-07-24T00:32:41.815Z","hiringOrganization":{"@type":"Organization","name":"Evolent","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Honolulu","addressRegion":"HI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1aafede7db8d8564edebf81a"},"url":"https://jobsearcher.com/jobs/1aafede7db8d8564edebf81a"}}