Dutch-Speaking Customer Support Agent – Automotive Sector (Entry Level, Greece)
Location:Remote from Greece (relocation required)
Employment Type:Full-time
Languages Required:Dutch (fluent), English (working proficiency)
Industry:Automotive Support ServicesPosition Overview
Our client provides customer support services for a well-known automotive brand and is currently expanding itsDutch-speaking support team . This is anentry-level position , suitable for candidates at the beginning of their career. Relocation to Greece is required prior to employment. A relocation support package is provided.Key ResponsibilitiesDeliver customer support in Dutch via phone, email, and digital communication channelsAssist customers with inquiries related to vehicle features, service scheduling, warranty coverage, or general product informationFollow established processes and service guidelines to ensure accurate supportRecord customer interactions and case details in internal systemsMaintain service quality standards and comply with operational proceduresEscalate complex or technical cases to specialized teams when requiredCandidate RequirementsFluent written and spoken DutchGood command of English (level B2)Strong communication skills and customer-focused approachBasic IT skills and ability to work with multiple support systemsWillingness to relocate and reside in GreeceEmployment ConditionsFull-time employment contractPaid on boarding and structured trainingRelocation support packageBenefits in accordance with local labor regulationsEqual Opportunity Statement
Applications will be evaluated based on qualifications and job-related requirements only.#J-18808-Ljbffr