{"schemaVersion":"jobsearcher.job.v1","id":"1a9366c7bb484f934b52c7c0","url":"https://jobsearcher.com/jobs/1a9366c7bb484f934b52c7c0","canonicalUrl":"https://jobsearcher.com/jobs/1a9366c7bb484f934b52c7c0","title":"Senior Manager, SaaS Implementation & Onboarding","description":"SupportFinity™ is seeking a seasoned customer success leader to join our Implementation team in San Francisco. In this role, you'll coach a team of Implementation Managers, engage with high priority customers, and drive improvements on key metrics.\r\nThe ideal candidate will have 5+ years of SaaS experience and 2+ years of team leadership, with a passion for guiding growth and ensuring customer satisfaction. Join us to foster a collaborative work environment while greatly impacting our customers' experience.\r\nJ-18808-Ljbffr","company":"SupportFinity","rawCompany":"supportfinity","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-08T00:51:53.199Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Manager, SaaS Implementation & Onboarding","description":"SupportFinity™ is seeking a seasoned customer success leader to join our Implementation team in San Francisco. In this role, you'll coach a team of Implementation Managers, engage with high priority customers, and drive improvements on key metrics.\r\nThe ideal candidate will have 5+ years of SaaS experience and 2+ years of team leadership, with a passion for guiding growth and ensuring customer satisfaction. Join us to foster a collaborative work environment while greatly impacting our customers' experience.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T00:51:53.199Z","dateModified":"2026-08-08T00:51:53.199Z","hiringOrganization":{"@type":"Organization","name":"SupportFinity","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1a9366c7bb484f934b52c7c0"},"url":"https://jobsearcher.com/jobs/1a9366c7bb484f934b52c7c0"}}