Office Manager

Job Description Benefits:Company partiesDental insuranceHealth insurancePaid time offTraining & developmentOffice Administrator / Operations AssistantCertaPro Painters Orland Park, Homewood & Kankakee CountyCertaPro Painters is a leader in the residential and commercial painting industry throughout North America. Our organization is built on a network of professional painting contractors dedicated to beautifying homes and businesses through high-quality interior and exterior painting services. Our continued success is built on delivering certainty to our customers certainty of a job well done.We focus on the details of every project and, most importantly, on providing an exceptional experience for every client.Position OverviewThe Office Administrator provides critical support to the daily operations of the business. This role assists with marketing, sales coordination, production scheduling, financial administration, human resources, and customer communication to ensure smooth and efficient operations.Key ResponsibilitiesSales & Customer SupportPrepare and send sales packages and proposals for Sales AssociatesSchedule estimate appointments for Sales AssociatesSend follow-up communications to customers after estimates, as directed by Sales AssociatesMaintain consistent customer follow-up and communicationMaintain and update all customer mailing lists and CRM recordsMarketing SupportAssist with executing marketing initiatives outlined in the Companys Annual Marketing PlanSupport digital marketing and social media effortsMaintain inventory of marketing and point-of-sale materialsAssist with commercial telemarketing and outreach effortsProduction & Scheduling SupportSchedule painting projects and coordinate job colors and job start datesCommunicate with customers while projects are ongoing to ensure satisfaction and address any questions or concernsAssist with production coordination and job progress trackingOrder paint and job materials as directed by the Production Manager or Production AssociateIssue Purchase Orders (POs) for materials and servicesFinancial & AdministrativeEnter the Annual Financial Plan (AFP) into QuickBooksPerform job costing and assist with tracking project profitabilityProcess vendor invoices and pay company billsWrite and process weekly payroll checksMaintain organized financial and administrative filesHuman ResourcesManage documentation and onboarding paperwork for new hiresMaintain personnel files and manage termination documentationProfessional DevelopmentParticipate in regional and national training conferences and company meetings as requiredQualificationsHigh school diploma or GED requiredCollege degree preferredExperience with social media and digital marketing preferredProficiency with Microsoft Office (Word, Excel, Outlook)QuickBooks experience preferredStrong verbal and written communication skillsHighly organized with strong attention to detailExcellent time management and multitasking abilities5 years of administrative or office assistant experience preferredEach CertaPro Painters business is independently owned and operated.