Sr Manager Operations

Provide operational management and support for Akima operating company(s). This position requires working closely with Akima management, operating company(s) project staff, federal customers, Akima Shared Services staff and Akima Growth colleagues. The selected applicant will have responsibility to support the operating company(s) achieve outstanding strategy, service delivery, financial, risk, contract, human capital, quality, customer satisfaction, and growth performance across the portfolio. The Operations Manager also contributes to overall process improvements and may program manage various contracts and special projects as necessary. Responsibilities Contributes to operating company strategic planning, direction, goal setting and risk management in collaboration with senior management. Provide transition management duties for new contract phase-ins. Ensure all company and operational requirements, policies and procedures are adhered to at the project and operating company level and identifies/implements process improvements as appropriate. Verifies contracts are performing in accordance with contractual requirements and achieving high customer satisfaction ratings. Responsible for and/or contributes to recurring business execution functions enabling efficient company operations. Establish strong working relationships with Program Managers and Akima Share Services stakeholders, support Program Managers with internal business process and collaborate on creative problem solving to achieve contract and organizational goals. Supports Program Managers in maximizing each contracts' financial performance and risk, including monitoring and managing subcontractor/vendor performance. Represent the values and commitment of Akima to colleagues, customers and teaming partners. Lead and support operating company quality initiatives. Support business development/capture efforts with technical inputs, identification of key personnel, customer visits, participation in solicitation site visits, color reviews, and estimating. Must be able to multitask, adapt, and grow with our business. The ideal candidate will be experienced handling multiple concurrent projects and take on other duties as assigned. Qualifications Bachelor's Degree and at least 10 years of experience leading Government contracts or organizations at an operational level. PMP required. Knowledge of organizational planning, policy development, business process improvements, information management, and standard government acquisition processes. Experience in financial management and analysis to include P&L, Forecasting, and Budget Planning. Demonstrated ability to develop appropriate briefings for executives and meet objectives driven by firm deliverable deadlines. Excellent verbal and written communication, analytical, time management, decision-making, presentation, human relations, and organization skills. Ability to collaborate effectively as part of a team while maintaining discretion and confidentiality. Job ID 2026-22745 Work Type Hybrid Company Description Work Where it Matters Systems Intelligence, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Systems Intelligence, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , Systems Intelligence provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , Systems Intelligence delivers innovative information technology solutions that evolve and modernize IT infrastructures. As a Systems Intelligence employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).