{"schemaVersion":"jobsearcher.job.v1","id":"1a3cf86f829f9acf93f1a4ed","url":"https://jobsearcher.com/jobs/1a3cf86f829f9acf93f1a4ed","canonicalUrl":"https://jobsearcher.com/jobs/1a3cf86f829f9acf93f1a4ed","title":"Computer Support Technician","description":"Job Summary:We are seeking a detail-oriented and customer-focused Computer Support Technician to join our IT team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. This role is essential in ensuring the smooth operation of day-to-day IT services with numerous small business and home user customers.Key Responsibilities:Respond to service requests and support tickets via phone, email, or in-personDiagnose and resolve hardware and software issues on desktops, laptops, and mobile devicesInstall, configure, and maintain computer systems, servers, printers, and other peripheralsSupport users with Microsoft Windows, Office 365, and other commonly used applicationsMaintain accurate records of support requests, resolutions, and asset inventoryAssist with onboarding and offboarding users, including account creation and hardware setupPerform system updates, patches, and basic network troubleshootingCollaborate with other IT staff to escalate complex issues when necessaryMaintain security best practices and adhere to company IT policiesQualifications:Required:Associate degree in Information Technology, Computer Science, or related field (or equivalent experience)1–2 years of experience in IT support or help desk environmentProficiency with Windows OS, Microsoft Office Suite, and basic networking conceptsStrong communication and interpersonal skillsAbility to work independently and manage multiple tasksPreferred:Familiarity with Active Directory and Office 365 administrationKnowledge of Windows Server operating systems a plusWork Environment:Office or hybrid environmentMay require occasional lifting of equipment (up to 50 lbs.)Some after-hours or weekend support may be needed during outages or system upgradesBenefits: Health, dental, and vision insurance Retirement plan with company matchPaid time off and holidaysFlexible work arrangements","company":"Newtex It Solutions","rawCompany":"newtex it solutions","city":"Clovis","state":"NM","isRemote":false,"isActive":false,"createdAt":"2026-04-12T17:17:15.061Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Computer Support Technician","description":"Job Summary:We are seeking a detail-oriented and customer-focused Computer Support Technician to join our IT team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. This role is essential in ensuring the smooth operation of day-to-day IT services with numerous small business and home user customers.Key Responsibilities:Respond to service requests and support tickets via phone, email, or in-personDiagnose and resolve hardware and software issues on desktops, laptops, and mobile devicesInstall, configure, and maintain computer systems, servers, printers, and other peripheralsSupport users with Microsoft Windows, Office 365, and other commonly used applicationsMaintain accurate records of support requests, resolutions, and asset inventoryAssist with onboarding and offboarding users, including account creation and hardware setupPerform system updates, patches, and basic network troubleshootingCollaborate with other IT staff to escalate complex issues when necessaryMaintain security best practices and adhere to company IT policiesQualifications:Required:Associate degree in Information Technology, Computer Science, or related field (or equivalent experience)1–2 years of experience in IT support or help desk environmentProficiency with Windows OS, Microsoft Office Suite, and basic networking conceptsStrong communication and interpersonal skillsAbility to work independently and manage multiple tasksPreferred:Familiarity with Active Directory and Office 365 administrationKnowledge of Windows Server operating systems a plusWork Environment:Office or hybrid environmentMay require occasional lifting of equipment (up to 50 lbs.)Some after-hours or weekend support may be needed during outages or system upgradesBenefits: Health, dental, and vision insurance Retirement plan with company matchPaid time off and holidaysFlexible work arrangements","datePosted":"2026-04-12T17:17:15.061Z","dateModified":"2026-04-12T17:17:15.061Z","hiringOrganization":{"@type":"Organization","name":"Newtex It Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Clovis","addressRegion":"NM","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1a3cf86f829f9acf93f1a4ed"},"url":"https://jobsearcher.com/jobs/1a3cf86f829f9acf93f1a4ed"}}