{"schemaVersion":"jobsearcher.job.v1","id":"1a2db26c1c9e2faab1831b0d","url":"https://jobsearcher.com/jobs/1a2db26c1c9e2faab1831b0d","canonicalUrl":"https://jobsearcher.com/jobs/1a2db26c1c9e2faab1831b0d","title":"Implementation Manager","description":"About Us:\r\nOutpost is building the backbone of freight. We're reinventing how supply chain infrastructure works in America with carrier agnostic truck terminals. As a vertically integrated real estate, operations, and technology company, we acquire and operate mission-critical real estate across the country to serve the largest logistics providers in the world. Backed by $1B from Greenpoint Partners, we're scaling and building the most valuable logistics network in the country.\r\nWe thrive on accountability, integrity, and a shared drive to raise the bar. If you're excited to reshape the industry alongside a high-performance team with a championship mindset that executes relentlessly, welcome aboard.\r\nAbout the Role\r\nOutpost is deploying gate-guard technology and standing up a national truck yard footprint in parallel. The implementation function is what gets every site — ours and our customers' — from signed contract or ground-break to running smoothly. You're joining a function that's already in motion: real hardware in the field, live client commitments, and a skilled team of field technicians and engineers in execution. What we're adding is a Manager who owns the playbook and scales the function for what comes next.\r\nWe're seeking an Implementation Manager to own site deployments end-to-end. You'll bring deep expertise in install project management (scheduling and coordinating the installer and technician workforce) and install quality control (identifying the wrong conduit, the unsecured cable run, or the mount that won't hold before the customer does). In your first 90 days you'll deliver against in-flight commitments, take stock of open work, and refine the operating model. From there, you'll hire, scale the playbook, and build implementation into a function customers see as a differentiator. This role is based in Seattle (Fremont) and reporting to the VP of Solutions Engineering.\r\nWhat You'll Own:\r\nInstall execution & quality (your zone of mastery)\r\nOwn physical install PM for every site: schedule the installer/technician workforce, sequence trades, and hold subcontractors to spec.\r\nRun install QC end-to-end — catch the wrong conduit, the unsecured cable run, or the bad mount before the customer ever does.\r\nSite deployment, contract to go-live\r\nOwn the deployment plan for every site: civil requirements, hardware locations, network readiness, and go-live milestones.\r\nDrive scheduling, hardware logistics, vendor coordination, and client-facing project communications on time, every time.\r\nProcurement, field tech & IT (managed, not executed)\r\nManage procurement and inventory, field-tech operations, and the network/IT side of every deployment.\r\nSet the standards, partner with internal operators, and step in before issues become customer problems.\r\nSoftware, integration & customer success (through the Integrations PM)\r\nHire and lead the Systems Integration PM who owns software, process integration, customer training, change management, and post-go-live success.\r\nStay close to the customer relationship and back them up when it matters.\r\nPlaybook & team\r\nBuild commissioning checklists, install handoff documents, site-specific runbooks, and SOW templates.\r\nDocument site specs, hardware configurations, and network details for every deployment.\r\nHire the gaps and build the bench that lets Outpost deploy at 10x our current pace without breaking.\r\nQualifications\r\n5+ years leading physical technology deployments, site implementations, or field infrastructure rollouts (AV/low-voltage, access control, surveillance/VMS, networking, edge compute, or similar).\r\nHands-on expertise in install project management and install quality control on commercial-grade builds, with direct ownership of customer outcomes.\r\nTrack record managing concurrent multi-site deployments with live customer commitments — you ran the schedule, not a vendor.\r\nExperience coordinating field technicians, IT/network engineers, third-party vendors, and client stakeholders simultaneously.\r\nWorking knowledge of network architecture sufficient to partner with IT/sysadmin teams.\r\nWillingness to travel ~30% on average to client and Outpost sites across the U.S.\r\nBachelor's degree or equivalent practical experience.\r\nPreferred Qualifications\r\n1+ years in a senior implementation, deployment, or product delivery leadership role.\r\nWorking proficiency with project management platforms (Smartsheet, ClickUp, or equivalent) and ability to read and push back on AutoCAD site drawings.\r\nExperience operating in early-stage or high-growth environments where the playbook is built as you go.\r\nIndustry experience in logistics yards, trucking/fleet, parking and mobility, access control, or comparable infrastructure environments.\r\nPrior remote-work experience and the discipline to run a function across time zones.\r\nDeep expertise in systems integration and software-process delivery in addition to physical install.\r\nHands-on experience with network testing (Fluke certification of cable runs, megger testing) and the ability to spot bad work without sending it out for review.\r\nWorking understanding of point-to-point network hardware (Ubiquiti or equivalent).\r\nBackground in access control, surveillance/VMS, networking, AV, edge compute, industrial automation, IoT, and/or gate automation equipment.\r\nExperience managing deployments through a W2 field technician workforce and/or third-party install network.\r\nPMP or comparable formal PM certification.\r\nExperience with Hanwha, Wisenet Wave/Network Optix, and/or ClickUp.\r\nTrack record of building operational teams that execute, hiring specialists better than you in their lane, and experimenting with AI to do more with less.\r\nWhat success looks like in 12 months\r\nIn-flight site deployments delivered on or ahead of committed timelines.\r\nInstall QC defect rate trending down quarter over quarter, with clear visibility into root causes.\r\nSystems Integration PM hired, onboarded, and operating with defined KPIs.\r\nImplementation playbook documented and validated across multiple site types (Outpost yards and customer sites).\r\nTeam scaled to support next-year deployment volume without quality regressions or schedule slippage.\r\nBenefits\r\nComprehensive benefits package including health, dental, and vision insurance\r\n401(k) retirement plan with company matching\r\n20 paid holidays\r\nUnlimited PTO\r\nHybrid in-office and remote culture with flexible hours\r\nFriday team lunches in the Seattle office\r\nA seat at the table on a function you'll own end-to-end\r\nBase salary range: $125,000 – $175,000 annually, depending on experience and qualifications. Total compensation may include additional components; a complete compensation and benefits summary will be provided during the interview process.\r\nOutpost is an Equal Opportunity Employer and Prohibits Discrimination of Any Kind.\r\nJ-18808-Ljbffr","company":"Outpost","rawCompany":"outpost","city":"Seattle","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-06-26T02:31:43.593Z","occupations":[{"code":"11-9021.00","title":"Construction Managers","slug":"construction-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"238990","title":"All Other Specialty Trade Contractors","slug":"all-other-specialty-trade-contractors"},{"code":"238190","title":"Other Foundation, Structure, and Building Exterior Contractors","slug":"other-foundation-structure-and-building-exterior-contractors"},{"code":"236220","title":"Commercial and Institutional Building Construction","slug":"commercial-and-institutional-building-construction"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Manager","description":"About Us:\r\nOutpost is building the backbone of freight. We're reinventing how supply chain infrastructure works in America with carrier agnostic truck terminals. As a vertically integrated real estate, operations, and technology company, we acquire and operate mission-critical real estate across the country to serve the largest logistics providers in the world. Backed by $1B from Greenpoint Partners, we're scaling and building the most valuable logistics network in the country.\r\nWe thrive on accountability, integrity, and a shared drive to raise the bar. If you're excited to reshape the industry alongside a high-performance team with a championship mindset that executes relentlessly, welcome aboard.\r\nAbout the Role\r\nOutpost is deploying gate-guard technology and standing up a national truck yard footprint in parallel. The implementation function is what gets every site — ours and our customers' — from signed contract or ground-break to running smoothly. You're joining a function that's already in motion: real hardware in the field, live client commitments, and a skilled team of field technicians and engineers in execution. What we're adding is a Manager who owns the playbook and scales the function for what comes next.\r\nWe're seeking an Implementation Manager to own site deployments end-to-end. You'll bring deep expertise in install project management (scheduling and coordinating the installer and technician workforce) and install quality control (identifying the wrong conduit, the unsecured cable run, or the mount that won't hold before the customer does). In your first 90 days you'll deliver against in-flight commitments, take stock of open work, and refine the operating model. From there, you'll hire, scale the playbook, and build implementation into a function customers see as a differentiator. This role is based in Seattle (Fremont) and reporting to the VP of Solutions Engineering.\r\nWhat You'll Own:\r\nInstall execution & quality (your zone of mastery)\r\nOwn physical install PM for every site: schedule the installer/technician workforce, sequence trades, and hold subcontractors to spec.\r\nRun install QC end-to-end — catch the wrong conduit, the unsecured cable run, or the bad mount before the customer ever does.\r\nSite deployment, contract to go-live\r\nOwn the deployment plan for every site: civil requirements, hardware locations, network readiness, and go-live milestones.\r\nDrive scheduling, hardware logistics, vendor coordination, and client-facing project communications on time, every time.\r\nProcurement, field tech & IT (managed, not executed)\r\nManage procurement and inventory, field-tech operations, and the network/IT side of every deployment.\r\nSet the standards, partner with internal operators, and step in before issues become customer problems.\r\nSoftware, integration & customer success (through the Integrations PM)\r\nHire and lead the Systems Integration PM who owns software, process integration, customer training, change management, and post-go-live success.\r\nStay close to the customer relationship and back them up when it matters.\r\nPlaybook & team\r\nBuild commissioning checklists, install handoff documents, site-specific runbooks, and SOW templates.\r\nDocument site specs, hardware configurations, and network details for every deployment.\r\nHire the gaps and build the bench that lets Outpost deploy at 10x our current pace without breaking.\r\nQualifications\r\n5+ years leading physical technology deployments, site implementations, or field infrastructure rollouts (AV/low-voltage, access control, surveillance/VMS, networking, edge compute, or similar).\r\nHands-on expertise in install project management and install quality control on commercial-grade builds, with direct ownership of customer outcomes.\r\nTrack record managing concurrent multi-site deployments with live customer commitments — you ran the schedule, not a vendor.\r\nExperience coordinating field technicians, IT/network engineers, third-party vendors, and client stakeholders simultaneously.\r\nWorking knowledge of network architecture sufficient to partner with IT/sysadmin teams.\r\nWillingness to travel ~30% on average to client and Outpost sites across the U.S.\r\nBachelor's degree or equivalent practical experience.\r\nPreferred Qualifications\r\n1+ years in a senior implementation, deployment, or product delivery leadership role.\r\nWorking proficiency with project management platforms (Smartsheet, ClickUp, or equivalent) and ability to read and push back on AutoCAD site drawings.\r\nExperience operating in early-stage or high-growth environments where the playbook is built as you go.\r\nIndustry experience in logistics yards, trucking/fleet, parking and mobility, access control, or comparable infrastructure environments.\r\nPrior remote-work experience and the discipline to run a function across time zones.\r\nDeep expertise in systems integration and software-process delivery in addition to physical install.\r\nHands-on experience with network testing (Fluke certification of cable runs, megger testing) and the ability to spot bad work without sending it out for review.\r\nWorking understanding of point-to-point network hardware (Ubiquiti or equivalent).\r\nBackground in access control, surveillance/VMS, networking, AV, edge compute, industrial automation, IoT, and/or gate automation equipment.\r\nExperience managing deployments through a W2 field technician workforce and/or third-party install network.\r\nPMP or comparable formal PM certification.\r\nExperience with Hanwha, Wisenet Wave/Network Optix, and/or ClickUp.\r\nTrack record of building operational teams that execute, hiring specialists better than you in their lane, and experimenting with AI to do more with less.\r\nWhat success looks like in 12 months\r\nIn-flight site deployments delivered on or ahead of committed timelines.\r\nInstall QC defect rate trending down quarter over quarter, with clear visibility into root causes.\r\nSystems Integration PM hired, onboarded, and operating with defined KPIs.\r\nImplementation playbook documented and validated across multiple site types (Outpost yards and customer sites).\r\nTeam scaled to support next-year deployment volume without quality regressions or schedule slippage.\r\nBenefits\r\nComprehensive benefits package including health, dental, and vision insurance\r\n401(k) retirement plan with company matching\r\n20 paid holidays\r\nUnlimited PTO\r\nHybrid in-office and remote culture with flexible hours\r\nFriday team lunches in the Seattle office\r\nA seat at the table on a function you'll own end-to-end\r\nBase salary range: $125,000 – $175,000 annually, depending on experience and qualifications. Total compensation may include additional components; a complete compensation and benefits summary will be provided during the interview process.\r\nOutpost is an Equal Opportunity Employer and Prohibits Discrimination of Any Kind.\r\nJ-18808-Ljbffr","datePosted":"2026-06-26T02:31:43.593Z","dateModified":"2026-06-26T02:31:43.593Z","hiringOrganization":{"@type":"Organization","name":"Outpost","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Seattle","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1a2db26c1c9e2faab1831b0d"},"url":"https://jobsearcher.com/jobs/1a2db26c1c9e2faab1831b0d"}}