Systems Engineer Windows

Job DescriptionPrimary Job FunctionsImplementation and support services for Microsoft related technologies: Hyper-V, Windows Server, Exchange, Office 365, etc.Engineer and implement system solutions for customers using technologies that meet their needs.IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built primarily on the Microsoft Platform.Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.Remote access solution implementation and support: VPN and Terminal Services.System documentation and consulting services to include system reviews and recommendations.Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.Occasional on-site visits to our clients in SC.Knowledge, Skills, and Abilities RequiredProfessional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, etc…The following tools are used every day: ConnectWise Manage, ConnectWise Control, ScreenConnect, & IT Glue.Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.Diagnosis skills of technical issues.Ability to multi-task and adapt to changes quickly.Technical awareness: ability to match resources to technical issues appropriately.Service awareness of all organization's key IT services for which support is being provided.Understanding of support tools, techniques, and how technology is used to provide IT services.Typing skills to ensure quick and accurate entry of service request details.Self-motivated with the ability to work in a fast moving environment.Education and Work ExperienceBA/BS, preferably in computer science or a related field.MBA/MS preferred but not required.5+ years of IT or related experience.BenefitsCompetitive salary based on experience and qualificationsQuarterly Performance Bonus OpportunityComprehensive Benefits (Medical, Dental, Vision, 401(k), Profit Sharing, Paid Time Off, Paid Holidays)Full on-the-job training & supportFun working environment and culture401(k) and 401(k) matchingDental insuranceFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceJob TypeFull-timeSchedule8 hour shiftMonday to FridayOn callWork LocationRemote with the ability to go on-site to our clients in South Carolina as neededOnly Accepting Applicants in South CarolinaONLY ACCEPTING APPLICANTS IN SOUTH CAROLINACompany DescriptionApex Technology has been serving the Carolinas area since 1998, providing IT support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.J-18808-Ljbffr