{"schemaVersion":"jobsearcher.job.v1","id":"19fcc6504904036d3c1a6f52","url":"https://jobsearcher.com/jobs/19fcc6504904036d3c1a6f52","canonicalUrl":"https://jobsearcher.com/jobs/19fcc6504904036d3c1a6f52","title":"Technical Operations Program Manager","description":"Role: Technical Operations Program Manager, AILocation: RemoteDuration: 12+ Months Job Description: The Community Engagement portfolio carries a defined, recurring volume of program execution — MRG/BRG operational cycles, heritage month programming, Connect activations, leader forum logistics, and enablement content production — currently absorbed by a single Engagement Business Partner alongside strategic responsibilities. This assignment temporarily augments that capacity against a bounded set of deliverables, and converts the team's existing static playbooks and templates into AI-enabled, self-serve formats. Strategy, planning, budgeting, goal-setting, and governance decisions remain with Meta FTEs.Assignment summaryThis assignment converts the Community Engagement team's operating knowledge — playbooks, templates, process documents, and trackers — into AI-enabled, instrumented content, and provides program management support for the cross-cutting operational cycles that sit outside individual heritage months and product builds.ResponsibilitiesProgram management support (approx. 50%)Provides program management support for assigned workstreams: maintains timelines, dependency logs, status reporting, and coordination communications against plans set by managerMaintains the team's workstream tracker as a live record — dispositions overdue items, surfaces blockers to the manager, and produces a weekly health summary.Supports cross-Employee Resource Group (MRG) operational cycles through to closure: roadmap collection and consolidation, leader term and recruitment tracking, expense pipeline throughput, event approval and vetting workflows. Excludes heritage-month-specific delivery.Prepares meeting materials for forums (agendas, pre-reads, notes, action-item logs) and tracks follow-through.Prepares briefs, one-pagers, decks, and analysis inputs for leadership review.AI enablement and content production (approx. 50%)Inventories existing playbooks, templates, guides, and trackers; assesses each for AI-readiness and drafts a prioritized conversion queue for approval.Restructures content for machine legibility: clear headings, explicit decision rules, defined inputs and outputs, separation of stable policy from variable detail.Builds and maintains content-layer AI assets to approved specification: agents, prompt libraries, and knowledge bases over existing documented processes. Application development is handed to the Hatch build assignment via written specification.Instruments assets for usage, adoption, and delivery confirmation, and reports results so the leadership can decide what to retain, rebuild, or retire.Supports adoption of enablement tooling: prepares onboarding materials, runs walkthrough sessions, and collects structured feedback.Documents conventions and maintenance steps so assets remain supported long term.Required experience7+ years of program or project management experience in a matrixed organization with concurrent workstreams and competing deadlines.Demonstrated experience building and maintaining AI-enabled workflows that produced working deliverables — prompt design, agent or workflow construction, or content restructuring for AI consumption.Strong written communication: able to convert ambiguous input into a clear brief, process document, or communications asset.Experience maintaining tracker and dashboard data quality, and reporting on usage or adoption metrics.","company":"BCforward","rawCompany":"bcforward","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-09-19T08:53:00.599Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Operations Program Manager","description":"Role: Technical Operations Program Manager, AILocation: RemoteDuration: 12+ Months Job Description: The Community Engagement portfolio carries a defined, recurring volume of program execution — MRG/BRG operational cycles, heritage month programming, Connect activations, leader forum logistics, and enablement content production — currently absorbed by a single Engagement Business Partner alongside strategic responsibilities. This assignment temporarily augments that capacity against a bounded set of deliverables, and converts the team's existing static playbooks and templates into AI-enabled, self-serve formats. Strategy, planning, budgeting, goal-setting, and governance decisions remain with Meta FTEs.Assignment summaryThis assignment converts the Community Engagement team's operating knowledge — playbooks, templates, process documents, and trackers — into AI-enabled, instrumented content, and provides program management support for the cross-cutting operational cycles that sit outside individual heritage months and product builds.ResponsibilitiesProgram management support (approx. 50%)Provides program management support for assigned workstreams: maintains timelines, dependency logs, status reporting, and coordination communications against plans set by managerMaintains the team's workstream tracker as a live record — dispositions overdue items, surfaces blockers to the manager, and produces a weekly health summary.Supports cross-Employee Resource Group (MRG) operational cycles through to closure: roadmap collection and consolidation, leader term and recruitment tracking, expense pipeline throughput, event approval and vetting workflows. Excludes heritage-month-specific delivery.Prepares meeting materials for forums (agendas, pre-reads, notes, action-item logs) and tracks follow-through.Prepares briefs, one-pagers, decks, and analysis inputs for leadership review.AI enablement and content production (approx. 50%)Inventories existing playbooks, templates, guides, and trackers; assesses each for AI-readiness and drafts a prioritized conversion queue for approval.Restructures content for machine legibility: clear headings, explicit decision rules, defined inputs and outputs, separation of stable policy from variable detail.Builds and maintains content-layer AI assets to approved specification: agents, prompt libraries, and knowledge bases over existing documented processes. Application development is handed to the Hatch build assignment via written specification.Instruments assets for usage, adoption, and delivery confirmation, and reports results so the leadership can decide what to retain, rebuild, or retire.Supports adoption of enablement tooling: prepares onboarding materials, runs walkthrough sessions, and collects structured feedback.Documents conventions and maintenance steps so assets remain supported long term.Required experience7+ years of program or project management experience in a matrixed organization with concurrent workstreams and competing deadlines.Demonstrated experience building and maintaining AI-enabled workflows that produced working deliverables — prompt design, agent or workflow construction, or content restructuring for AI consumption.Strong written communication: able to convert ambiguous input into a clear brief, process document, or communications asset.Experience maintaining tracker and dashboard data quality, and reporting on usage or adoption metrics.","datePosted":"2026-09-19T08:53:00.599Z","dateModified":"2026-09-19T08:53:00.599Z","hiringOrganization":{"@type":"Organization","name":"BCforward","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"19fcc6504904036d3c1a6f52"},"url":"https://jobsearcher.com/jobs/19fcc6504904036d3c1a6f52"}}