{"schemaVersion":"jobsearcher.job.v1","id":"19f4e45af46cfbfe1c848314","url":"https://jobsearcher.com/jobs/19f4e45af46cfbfe1c848314","canonicalUrl":"https://jobsearcher.com/jobs/19f4e45af46cfbfe1c848314","title":"Shift/Vault Supervisor","description":"Dispensary destination located at 6970 Transit Road Williamsville NY. Our mission is to provide high quality and safe cannabis products that enhance the well‑being and quality of life for our clients. All while redefining the cannabis experience with our unparalleled service.\n\nRole Description\nThis is a full‑time on‑site role for a Shift Supervisor at Herbalwai NYS Dispensary located in Buffalo, NY. The Shift Supervisor will be responsible for tasks such as to oversee daily operations in our dispensary. The ideal candidate will possess strong leadership skills, a keen understanding of retail math, and the ability to effectively manage staff while ensuring exceptional customer service. This role is crucial in maintaining the quality of our store's environment and ensuring that all operational tasks are executed efficiently. Some of the responsibilities will be as follows...\n\nResponsibilities\n\nGreet customers in a friendly and welcoming manner.\n\nGuide customers through product selection based on their needs, preferences, and budget.\n\nProvide expert knowledge of products and consumption methods.\n\nProcess transactions quickly and accurately through the dispensary’s Point of Sale (POS) system.\n\nMaintain a clean and organized dispensary, ensuring shelves are stocked.\n\nEducate customers on the safe and effective use of products.\n\nVerify customer age and ID.\n\nManage inventory and ensure products are labeled accurately.\n\nStay updated on industry trends and new products.\n\nSupervise and coordinate daily activities of staff to ensure smooth operations during shifts.\n\nMonitor inventory levels, manage stock replenishment, and assist with buying decisions to optimize product availability.\n\nEnsure adherence to company policies and procedures while providing excellent customer service.\n\nHandle customer inquiries and resolve issues effectively, demonstrating strong phone etiquette.\n\nMaintain a clean and organized store environment, ensuring compliance with health and safety regulations.\n\nAnalyze sales data and retail math to make informed decisions that enhance store performance.\n\nQualifications\n\nProduct Knowledge and Inventory Management skills.\n\nFriendly, customer-focused attitude.\n\nCommunication and Customer Service skills.\n\nExperience in the cannabis industry is a plus.\n\nAbility to work in a fast‑paced environment.\n\nExcellent interpersonal skills.\n\nOrganizational abilities to manage inventory and product displays.\n\nKnowledge of state regulations related to cannabis sales.\n\nMust meet the minimum age requirement per NYS (21 years of age or older).\n\nPrevious experience as an Assistant Manager or in a supervisory role within a retail environment is preferred.\n\nStrong understanding of market trends and consumer behavior.\n\nExcellent communication skills with the ability to lead a team effectively.\n\nProficiency in retail math and inventory management practices.\n\nAbility to multitask and work in a fast‑paced environment while maintaining attention to detail.\n\nA positive attitude with a commitment to providing outstanding customer service.\n\n#J-18808-Ljbffr","company":"Push Operations","rawCompany":"push operations","city":"Buffalo","state":"NY","isRemote":false,"isActive":true,"createdAt":"2026-06-23T03:27:42.714Z","occupations":[{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"},{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"}],"industries":[{"code":"459991","title":"Tobacco, Electronic Cigarette, and Other Smoking Supplies Retailers","slug":"tobacco-electronic-cigarette-and-other-smoking-supplies-retailers"},{"code":"459999","title":"All Other Miscellaneous Retailers","slug":"all-other-miscellaneous-retailers"},{"code":"445131","title":"Convenience Retailers","slug":"convenience-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift/Vault Supervisor","description":"Dispensary destination located at 6970 Transit Road Williamsville NY. Our mission is to provide high quality and safe cannabis products that enhance the well‑being and quality of life for our clients. All while redefining the cannabis experience with our unparalleled service.\n\nRole Description\nThis is a full‑time on‑site role for a Shift Supervisor at Herbalwai NYS Dispensary located in Buffalo, NY. The Shift Supervisor will be responsible for tasks such as to oversee daily operations in our dispensary. The ideal candidate will possess strong leadership skills, a keen understanding of retail math, and the ability to effectively manage staff while ensuring exceptional customer service. This role is crucial in maintaining the quality of our store's environment and ensuring that all operational tasks are executed efficiently. Some of the responsibilities will be as follows...\n\nResponsibilities\n\nGreet customers in a friendly and welcoming manner.\n\nGuide customers through product selection based on their needs, preferences, and budget.\n\nProvide expert knowledge of products and consumption methods.\n\nProcess transactions quickly and accurately through the dispensary’s Point of Sale (POS) system.\n\nMaintain a clean and organized dispensary, ensuring shelves are stocked.\n\nEducate customers on the safe and effective use of products.\n\nVerify customer age and ID.\n\nManage inventory and ensure products are labeled accurately.\n\nStay updated on industry trends and new products.\n\nSupervise and coordinate daily activities of staff to ensure smooth operations during shifts.\n\nMonitor inventory levels, manage stock replenishment, and assist with buying decisions to optimize product availability.\n\nEnsure adherence to company policies and procedures while providing excellent customer service.\n\nHandle customer inquiries and resolve issues effectively, demonstrating strong phone etiquette.\n\nMaintain a clean and organized store environment, ensuring compliance with health and safety regulations.\n\nAnalyze sales data and retail math to make informed decisions that enhance store performance.\n\nQualifications\n\nProduct Knowledge and Inventory Management skills.\n\nFriendly, customer-focused attitude.\n\nCommunication and Customer Service skills.\n\nExperience in the cannabis industry is a plus.\n\nAbility to work in a fast‑paced environment.\n\nExcellent interpersonal skills.\n\nOrganizational abilities to manage inventory and product displays.\n\nKnowledge of state regulations related to cannabis sales.\n\nMust meet the minimum age requirement per NYS (21 years of age or older).\n\nPrevious experience as an Assistant Manager or in a supervisory role within a retail environment is preferred.\n\nStrong understanding of market trends and consumer behavior.\n\nExcellent communication skills with the ability to lead a team effectively.\n\nProficiency in retail math and inventory management practices.\n\nAbility to multitask and work in a fast‑paced environment while maintaining attention to detail.\n\nA positive attitude with a commitment to providing outstanding customer service.\n\n#J-18808-Ljbffr","datePosted":"2026-06-23T03:27:42.714Z","dateModified":"2026-06-23T03:27:42.714Z","hiringOrganization":{"@type":"Organization","name":"Push Operations","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Buffalo","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"19f4e45af46cfbfe1c848314"},"url":"https://jobsearcher.com/jobs/19f4e45af46cfbfe1c848314"}}