{"schemaVersion":"jobsearcher.job.v1","id":"1975eeda23023c875c4bb042","url":"https://jobsearcher.com/jobs/1975eeda23023c875c4bb042","canonicalUrl":"https://jobsearcher.com/jobs/1975eeda23023c875c4bb042","title":"Cloud Operations Engineer","description":"For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It’s how business gets done.\n\nWho is ECI?\n\nAt ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners. But ECI doesn’t simply deliver amazing software solutions; we also have an award-winning company culture.\n\nWe offer competitive benefits focused on employee well-being, including paid volunteer time off!\nWe have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.\nWe have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row.\nOur culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®).\nCome join a worldwide team with a strong culture of inclusion, professional development, and collaboration.\n\nTo apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.\n\nECI Software Solutions is seeking a Cloud Operations Engineer to join our Corporate IT team. This position is located remotely in the United States or Australia.\n\nThe Cloud Operations Engineer works as part of the team charged with ensuring the stability, integrity, and efficient operation of the ECI Cloud, and is an integral part of ECI’s success.\nAs part of this team, you will have the ability to use your skills managing a wide array of technologies to provide a world class cloud experience to our customers. The Site Reliability Engineering and Cloud Operations team is responsible for the infrastructure (compute, SAN, etc.) as well as ECI applications and 3rd party services (backups, data recovery, monitoring, patching) for a large, global delivery environment. You will be tasked with improving automation to provide the best support possible while eliminating the need to wait on people to perform tasks. This is a product facing role that will work and collaborate closely with business analysts, architects, peer engineers and Site Reliability Engineers for planning, development, and implementation of solutions for various systems.\n\nResponsibilities\n\nImplement and Configure Linux Servers\nSupport Cloud Based Microservices\nWork service requests that support our customers’ needs including scheduled maintenance, upgrades, product troubleshooting, etc.\nParticipate in Patching/Package Management – Linux, Windows, VMWare, 3rd Party Applications\nImplement and Configure Windows Servers in a complex Active Directory Environment\nActive Directory Configuration and Management, ability to diagnose AD specific issues\nRespond and react to monitoring alerts to resolve issues\nInvestigate and assess emerging technical solutions and best practices\nParticipate in on-call rotation for after-hours support\nHelp drive automation and self-healing to improve Self-Service and uptime\nParticipate in strategic and tactical planning sessions\nFamiliar with the Software Development Lifecycle (SDLC)\nComplies with security standards and technical design\nEnsure system integrity while providing best customer service possible\nQualities and Skills Required\n\nBachelor's Degree in Computer Science, Engineering, IS, or equivalent experience\n3-5 years’ experience in a 24×7 high-availability production environment\nStrongly prefer Linux proficiency\nStrong understanding of Network and Domain Services (AD, DNS)\nExperience automating via Bash, Python, Powershell, vRA, Salt, and/or Terraform,.\nExperience with cloud-based IAAS (Google, Azure, or AWS)\nExperience with virtualization technologies such as VMWare, Hyper-V\nFamiliarity with Active Directory, MySQL, MariaDB, SQL, VPNs, Microsoft Remote Desktop Services\nPrior experience in Microsoft Windows (Server and Guest OS) a plus\nFamiliarity with container technology (Docker, Kubernetes, etc.)\nFamiliarity with CI/CD processes\nExcellent oral and written communication skills to share information with Product Stakeholders\nAbility to work with minimal supervision, making decisions based upon priorities, schedules, and an understanding of business initiatives\nStrong interpersonal and team building skills\nThe desire to take advantage of training and learning opportunities\n#LI-REMOTE\n#LI-SC1\n\nIn addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our “CODE”: Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.","company":"Eci Software Solutions","rawCompany":"eci software solutions","city":"Miami","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:21:09.381Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Cloud Operations Engineer","description":"For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It’s how business gets done.\n\nWho is ECI?\n\nAt ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners. But ECI doesn’t simply deliver amazing software solutions; we also have an award-winning company culture.\n\nWe offer competitive benefits focused on employee well-being, including paid volunteer time off!\nWe have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.\nWe have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row.\nOur culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®).\nCome join a worldwide team with a strong culture of inclusion, professional development, and collaboration.\n\nTo apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.\n\nECI Software Solutions is seeking a Cloud Operations Engineer to join our Corporate IT team. This position is located remotely in the United States or Australia.\n\nThe Cloud Operations Engineer works as part of the team charged with ensuring the stability, integrity, and efficient operation of the ECI Cloud, and is an integral part of ECI’s success.\nAs part of this team, you will have the ability to use your skills managing a wide array of technologies to provide a world class cloud experience to our customers. The Site Reliability Engineering and Cloud Operations team is responsible for the infrastructure (compute, SAN, etc.) as well as ECI applications and 3rd party services (backups, data recovery, monitoring, patching) for a large, global delivery environment. You will be tasked with improving automation to provide the best support possible while eliminating the need to wait on people to perform tasks. This is a product facing role that will work and collaborate closely with business analysts, architects, peer engineers and Site Reliability Engineers for planning, development, and implementation of solutions for various systems.\n\nResponsibilities\n\nImplement and Configure Linux Servers\nSupport Cloud Based Microservices\nWork service requests that support our customers’ needs including scheduled maintenance, upgrades, product troubleshooting, etc.\nParticipate in Patching/Package Management – Linux, Windows, VMWare, 3rd Party Applications\nImplement and Configure Windows Servers in a complex Active Directory Environment\nActive Directory Configuration and Management, ability to diagnose AD specific issues\nRespond and react to monitoring alerts to resolve issues\nInvestigate and assess emerging technical solutions and best practices\nParticipate in on-call rotation for after-hours support\nHelp drive automation and self-healing to improve Self-Service and uptime\nParticipate in strategic and tactical planning sessions\nFamiliar with the Software Development Lifecycle (SDLC)\nComplies with security standards and technical design\nEnsure system integrity while providing best customer service possible\nQualities and Skills Required\n\nBachelor's Degree in Computer Science, Engineering, IS, or equivalent experience\n3-5 years’ experience in a 24×7 high-availability production environment\nStrongly prefer Linux proficiency\nStrong understanding of Network and Domain Services (AD, DNS)\nExperience automating via Bash, Python, Powershell, vRA, Salt, and/or Terraform,.\nExperience with cloud-based IAAS (Google, Azure, or AWS)\nExperience with virtualization technologies such as VMWare, Hyper-V\nFamiliarity with Active Directory, MySQL, MariaDB, SQL, VPNs, Microsoft Remote Desktop Services\nPrior experience in Microsoft Windows (Server and Guest OS) a plus\nFamiliarity with container technology (Docker, Kubernetes, etc.)\nFamiliarity with CI/CD processes\nExcellent oral and written communication skills to share information with Product Stakeholders\nAbility to work with minimal supervision, making decisions based upon priorities, schedules, and an understanding of business initiatives\nStrong interpersonal and team building skills\nThe desire to take advantage of training and learning opportunities\n#LI-REMOTE\n#LI-SC1\n\nIn addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our “CODE”: Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.","datePosted":"2026-04-12T21:21:09.381Z","dateModified":"2026-04-12T21:21:09.381Z","hiringOrganization":{"@type":"Organization","name":"Eci Software Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Miami","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1975eeda23023c875c4bb042"},"url":"https://jobsearcher.com/jobs/1975eeda23023c875c4bb042"}}