Candidate Concierge Manager, Global TA Recruiting Coordinator

DescriptionAmazon's Recruiting Operations team is looking for an innovative Recruiting Coordinator Manager to lead a team of Recruiting Coordinators supporting Global Talent Acquisition.This position will provide you with the opportunity to work with dynamic and analytical partners who set a high bar for innovation and success in a high-growth recruiting environment. It will support recruiting coordinators across all businesses Amazon hires for and will include a mixture of technical and non-technical expertise.We expect the Recruiting Coordinator Manager to be a passionate customer and candidate advocate with proven analytical capabilities and project management skills, extreme attention to detail, and the ability to effectively prioritize and multi-task. The ideal candidate will be a self-starter with a passion for recruiting, a high level of flexibility, commitment, and the ability to tackle ambiguity.This Manager will lead all aspects and phases of successful operations for managing a team of Recruiting Coordinators supporting multiple business lanes. This includes forecasting demand and RC capacity, all core scheduling and coordinating activities, and workload balancing. They will develop staff members so each team member is fully trained and utilized to the optimum level.Amazon is a company of builders. A philosophy of ownership carries through everything we do - from the proprietary technologies we create to the new businesses we launch and grow. You'll find it in every team across our company.Every day across the world we develop the ideas, the services and the products that make life easier for tens of millions of customers. From providing Earth's biggest selection of products to developing ground-breaking software and devices that change entire industries, Amazon is a place of invention and progressive thinking.Key job responsibilitiesManage a team of Recruiting Coordinators to support hiring across all Global Talent Acquisition businessesDevelop the best-maintain a culture of development to support continued learning and growth opportunities for the teamPartner with TA leaders internationally to share scheduling best practices across regions as well as partner with other Amazon RC leadership to share scheduling best practices across businessesLead strategy for interview coordination across multiple unique business lines to ensure seamless partnership between RCs, Recruiting, Hiring Managers, and interviewersExperiment with new tools, processes, and best practices to improve scheduling operations and candidate experienceSet direction; define team and individual performance goalsManage staffing strategy and measure health to reach optimal support model for team/customersOwn metrics and reporting for scheduling cycle times and candidate experiencePrioritize the roadmap for projects and regularly communicate project updates with TA leadershipBasic Qualifications3+ years of business analytics and reporting or demand forecasting experience4+ years of Recruiting, HR or operations experienceKnowledge of recruiting media such as job postings, job site aggregators, ATS and job distribution toolsExperience in business analytics and reporting or demand forecastingExperience partnering with senior leaders to deliver resultsExperience working with recruiting tools and systems, including resume databases, internet sourcing tools, and spreadsheetsPreferred QualificationsExperience building, managing and coaching a team in a high-growth environmentExperience driving process optimization within a recruiting or equivalent environmentExperience in recruiting operations leadership within a high growth tech company or high-volume RPO organizationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.USA, WA, Seattle - 108,300.00 - 160,000.00 USD annually