Imaging Support Specialist

Job DescriptionDescription\n\t\t\t\t\tThe Imaging Support Specialist will serve as a single point of contact for radiologists, providing concierge-level technical support for imaging systems. This includes rounding onsite at imaging departments, triaging technical issues, managing ticket resolution, and supporting workflow optimization. The role is not engineering-focused but requires strong familiarity with radiology technology and excellent communication skills. On-call support is required after hours, and candidates must be located near the Macon, GA region.\n\nServe as Tier 1 support for radiologists, triaging technical issues and ensuring resolution through proper ticket routing and follow-up.\nRound onsite in imaging departments to proactively identify and address workflow or system concerns.\nProvide after-hours on-call support on a rotational basis (built into salary, not overtime).\nMonitor and troubleshoot PACS and related imaging systems; escalate issues as needed.\nCollaborate with radiology, IS, and biomedical teams to optimize imaging workflows and downtime protocols.\nMaintain and manage ticket documentation, ensuring timely resolution and communication with providers.\nAssist with workflow optimization projects such as hanging protocol clean-up and downtime planning.\nSupport remote-reading physicians by being physically present to resolve onsite issues when needed.\n\t\t\t\t\tSkills\n\t\t\t\t\tradiology, pacs, Customer service, healthcare industry\n\t\t\t\t\tTop Skills Details\n\t\t\t\t\tradiology,pacs,Customer service\n\t\t\t\t\tAdditional Skills & Qualifications\n\t\t\t\t\tAbility to work independently and manage own workload\nStrong problem-solving and follow-through on ticket resolution\nComfortable with remote and onsite support\nWillingness to participate in rotational on-call coverage\nExperience supporting remote-reading physicians\n\t\t\t\t\tExperience Level\n\t\t\t\t\tIntermediate Level\n\t\t\t\t\tJob Type & LocationThis is a Contract to Hire position based out of Newnan, GA.Pay and BenefitsThe pay range for this position is $40.00 - $47.00/hr.Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Newnan,GA.Application DeadlineThis position is anticipated to close on May 22, 2026.\n\nAbout TEKsystems\n\nWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.\n\nThe company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.\n\n\n\nAbout TEKsystems and TEKsystems Global Services \n\nWe're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.\n\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.\n\nSan Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.\n\nMassachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nUse of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.