Electrical Serviceability Engineer
The Electrical Serviceability Engineer is responsible for influencing early product designs to meet electrical service requirements across all vehicle commodities, including interior, chassis, powertrain and all electrical systems. This role involves assessing future product designs for serviceability, identifying and addressing non-compliance to serviceability requirements through design changes, and transferring applicable product knowledge to downstream stakeholders such as technical documentation authors, technical training teams, and contact center personnel. This resource will be assigned responsibility for all electrical related commodities and serve as Vehicle Lead for one or more vehicles. As Vehicle Lead, the Electrical Serviceability Engineer must facilitate assessment and reporting efforts with serviceability colleagues based on the timing of major vehicle milestones.
Basic Requirements
Associate Degree in Automotive Technology, Electrical Engineering, or a related field
Minimum 5 years of automotive technical experience in electrical systems, including hands-on experience with modules, wiring and communication of electrical components
Demonstrated technical understanding of field electrical repair techniques and industry practices
Understanding of process development, program management, and problem-solving techniques
Strong problem-solving, planning, and analytical skills
Working knowledge of Microsoft Office PowerPoint, Word, Excel, or equivalent applications
Strong organizational skills
Must be trustworthy and conduct themselves professionally
Must be willing to travel domestically (minimal travel expected)
Preferred Qualifications
Bachelor's Degree in Automotive Technology, Electrical Engineering, or a related field
Strong understanding of dealership service operations and technician workflow for powertrain repairs
Ability to navigate CAD and interface with 3D models of electrical systems and components
Experience interfacing with Engineering & Manufacturing personnel
Strong understanding of automotive diagnostic processes, wiring diagrams, and remove/install procedures for electrical systems
ASE and/or manufacturer-specific Technical certifications
Comfortable presenting to all levels of management
Exceptional communication, presentation, and team-building skills
Experience with manufacturing facilities or processes
Multi-lingual (written & verbal)
Strong innovation skills