{"schemaVersion":"jobsearcher.job.v1","id":"180c5ce2b3b9fc5532089b6b","url":"https://jobsearcher.com/jobs/180c5ce2b3b9fc5532089b6b","canonicalUrl":"https://jobsearcher.com/jobs/180c5ce2b3b9fc5532089b6b","title":"Software Support Engineer","description":"Square 9 Softworks\nNew Haven, CT 06510\nThe Role\nAs a Support Engineer at Square 9, you will provide Level 2 and 3 support for customers and re-sellers deploying next generation document and content management solutions. Development is agile, and creativity and attention to detail are critical. We have an energetic and inspired team and have an immediate need to add like-minded people to our group.\nThe core server platform is Microsoft .Net based and primarily written in C# using RESTful and SOAP based web services. Front end software includes traditional .Net client/server technology as well as ASP.Net, Javascript, and HTML5. We are always of on front side of new technologies and actively seek to deploy them in our solutions.\nIdeal Qualities of the Applicant\nProven consultative solution development skills with ability to incorporate; software, professional services and hardware requirements\nAbility to build and expand relationships with customer contacts\nAdept in public speaking, presentations and seminars\nTechnically literate, with an aptitude to understand, present and position our solutions to both customers and resellers\nHighly organized with ability to manage multiple projects\nProfessionalism\nExcellent written and verbal skills\nExperience interfacing with professional level buyers\nBusiness maturity with a “Can-do” attitude\nSelf-starter with high initiative\nResponsibilities\nSupport of an ever expanding customer base on deployment and usage related issues for our products\nLiaising with development and quality assurance on open issues and resolutions\nAuthoring KB articles on common service issues\nRequirements\nExperience in a customer facing, technical support or training role\nExcellent verbal and written communication skills. Communicating in clear, grammatically correct conversational English is a required skill\nExpert database (SQL) skills, specifically SQL Server\nKnowledge of Windows platform infrastructure (ASP.Net, IIS, Message Queuing, Authentication)","company":"Square 9","rawCompany":"square 9","city":"Buford","state":"GA","isRemote":false,"isActive":false,"createdAt":"2026-08-04T14:04:55.765Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Support Engineer","description":"Square 9 Softworks\nNew Haven, CT 06510\nThe Role\nAs a Support Engineer at Square 9, you will provide Level 2 and 3 support for customers and re-sellers deploying next generation document and content management solutions. Development is agile, and creativity and attention to detail are critical. We have an energetic and inspired team and have an immediate need to add like-minded people to our group.\nThe core server platform is Microsoft .Net based and primarily written in C# using RESTful and SOAP based web services. Front end software includes traditional .Net client/server technology as well as ASP.Net, Javascript, and HTML5. We are always of on front side of new technologies and actively seek to deploy them in our solutions.\nIdeal Qualities of the Applicant\nProven consultative solution development skills with ability to incorporate; software, professional services and hardware requirements\nAbility to build and expand relationships with customer contacts\nAdept in public speaking, presentations and seminars\nTechnically literate, with an aptitude to understand, present and position our solutions to both customers and resellers\nHighly organized with ability to manage multiple projects\nProfessionalism\nExcellent written and verbal skills\nExperience interfacing with professional level buyers\nBusiness maturity with a “Can-do” attitude\nSelf-starter with high initiative\nResponsibilities\nSupport of an ever expanding customer base on deployment and usage related issues for our products\nLiaising with development and quality assurance on open issues and resolutions\nAuthoring KB articles on common service issues\nRequirements\nExperience in a customer facing, technical support or training role\nExcellent verbal and written communication skills. Communicating in clear, grammatically correct conversational English is a required skill\nExpert database (SQL) skills, specifically SQL Server\nKnowledge of Windows platform infrastructure (ASP.Net, IIS, Message Queuing, Authentication)","datePosted":"2026-08-04T14:04:55.765Z","dateModified":"2026-08-04T14:04:55.765Z","hiringOrganization":{"@type":"Organization","name":"Square 9","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Buford","addressRegion":"GA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"180c5ce2b3b9fc5532089b6b"},"url":"https://jobsearcher.com/jobs/180c5ce2b3b9fc5532089b6b"}}