Patient Care Coordinator/Medical Biller

Job SummaryWe are seeking a dynamic and compassionate Patient Care Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients, ensuring a seamless and positive experience from appointment scheduling to follow-up care. Your energetic approach and attention to detail will help foster a welcoming environment, coordinate patient services efficiently, and support clinical staff in delivering exceptional healthcare. If you thrive in a fast-paced setting and are passionate about patient advocacy, this opportunity is perfect for you!DutiesGreet patients warmly upon arrival and assist with check-in procedures to create a friendly, professional atmosphereMedical billingCollect payments, track claims, collect outstanding balances, handle claim rejections, etc.Schedule appointments accurately using medical office software, ensuring optimal flow of patient visitsCollect and verify patient information, insurance details, and medical histories with precision and careCommunicate effectively with patients regarding appointment reminders, pre-visit instructions, and follow-up care plansMaintain organized patient records in compliance with privacy regulations and clinic policiesSupport clinical staff by preparing necessary documentation, updating patient charts, and managing correspondenceAnswer phone calls promptly, address patient inquiries professionally, and direct calls to appropriate team members when neededAssist with billing procedures, insurance verifications, and payment processing to streamline administrative workflowsCollaborate with multidisciplinary teams to ensure comprehensive patient care coordination and satisfactionSkillsProven experience working in a medical office environment with familiarity in healthcare workflowsStrong knowledge of medical terminology to accurately interpret clinical notes and communicate effectively with staff and patientsExcellent medical administrative support skills including appointment scheduling, record keeping, and insurance processingOffice experience demonstrating organizational skills, multitasking ability, and professionalism under pressuremedical billingin-depth knowledge of health insurance benefitsPrior chiropractic office experience is a plus but not requiredExceptional communication skills—both verbal and written—to foster clear interactions with patients and team membersAbility to handle sensitive information discreetly while maintaining confidentiality at all timesProficiency in using electronic health records (EHR) systems and standard office softwareStrong ability in understanding a patients insurance benefits, how to gather benefits and accurately apply that to a patients visit.Attention to detailProactiveJoin us in making a meaningful difference by providing compassionate support that enhances patient experiences. We value energetic individuals who are eager to contribute their skills in a supportive environment dedicated to health and well-being!