{"schemaVersion":"jobsearcher.job.v1","id":"17e6ed6c6e888a3f969c5cae","url":"https://jobsearcher.com/jobs/17e6ed6c6e888a3f969c5cae","canonicalUrl":"https://jobsearcher.com/jobs/17e6ed6c6e888a3f969c5cae","title":"Box Office Associate","description":"Job Title: Box Office Associate\nDepartment: Box Office\nReports To: Ticketing Services Manager\nFLSA Status: Full-Time Seasonal, Hourly, Non-exempt\nHourly Rate: $17.50 / hour\nSUMMARY:\nThe Box Office Associate assists the Ticketing Services Manager with daily Box Office operations such as utilizing the ticketing system, assisting patrons with questions and sales, and responsibilities regarding group sales. This individual ensures the highest quality customer service standards are met and maintained by upholding Playhouse policies. This individual also follows best practices in sales techniques and on an administrative level with fellow staff.\nThe Box Office Associate is a hybrid position. On in person days, this position is in the Box Office in the Playhouse assisting patrons who come to the window or distributing tickets for a show. On remote days, this position works from home assisting patrons on the phone.\nESSENTIAL RESPONSIBILITIES:\nMaster the utilization of Tessitura, the organization’s multifaceted ticketing system\nAssist in all ticket sales including, but not limited to; single tickets, passes, packages, discounted promotions, small-group reservations, lodging partner orders, and complimentary ticket / voucher transactions\nAssist patrons and potential patrons in a positive and professional manner; de-escalate patron issues when applicable, maintain a calm and helpful demeanor\nAssist fellow Box Office Associates with related duties as needed, including but not limited to responding to voicemails and assisting patrons with additional needs\nFollow proper sales procedures, using common language and marketing messaging for the theatre and for each show\nAssist in daily database cleanup and additional projects as assigned by Management\nAssist Front of House (FOH) staff with resolving patron issues on show days as needed\nConsistently handle high call and walk-up volume with accuracy and grace, while multitasking in a fast-paced environment and prioritizing tasks to maximize efficiency\nAttend each performance within the first week of the show\nQUALIFICATIONS:\nExcellent organizational skills with an ability to think proactively, prioritize work, and meet deadlines\nProfessional and exceptional customer service skills\nA proactive approach to problem solving and strong decision making skills\nEffective communication skills (writing, speaking, and listening)\nSolid experience with office management systems, MS Office, and Google Cloud Software (Drive, Sheets, Docs, Forms, etc.)\nTicketing experience and computer proficiency preferred\nLight lifting of objects up to ten pounds\nSchedule: 30-40 hours per week, hours vary, availability for evening and weekend shifts, combination of onsite and remote work.\nBENEFITS:\nThis position is eligible to participate in Ogunquit Playhouse's employer sponsored health, dental, and vision insurance, as well as the 403(b) retirement fund. This position also accrues up to 40 hours of Earned Paid Leave annually.\nOgunquit Playhouse is an Equal Opportunity Employer and seeks to employ and assign the best qualified personnel for all of our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve and National Guard status or any other status or characteristic protected by law.\nPay: $17.50 per hour\nBenefits:\nDental insurance\nEmployee assistance program\nEmployee discount\nFlexible spending account\nHealth insurance\nHealth savings account\nPaid time off\nRetirement plan\nVision insurance\nExperience:\nTessitura: 1 year (Preferred)\nAbility to Commute:\nOgunquit, ME 03907 (Required)\nWork Location: Hybrid remote in Ogunquit, ME 03907","company":"Ogunquitplayhouse","rawCompany":"ogunquitplayhouse","city":"Ogunquit","state":"ME","isRemote":false,"isActive":false,"createdAt":"2026-07-21T12:26:26.437Z","occupations":[{"code":"39-3031.00","title":"Ushers, Lobby Attendants, and Ticket Takers","slug":"ushers-lobby-attendants-and-ticket-takers"},{"code":"43-4181.00","title":"Reservation and Transportation Ticket Agents and Travel Clerks","slug":"reservation-and-transportation-ticket-agents-and-travel-clerks"},{"code":"39-3099.00","title":"Entertainment Attendants and Related Workers, All Other","slug":"entertainment-attendants-and-related-workers-all-other"}],"industries":[{"code":"711110","title":"Theater Companies and Dinner Theaters","slug":"theater-companies-and-dinner-theaters"},{"code":"711190","title":"Other Performing Arts Companies","slug":"other-performing-arts-companies"},{"code":"711310","title":"Promoters of Performing Arts, Sports, and Similar Events with Facilities","slug":"promoters-of-performing-arts-sports-and-similar-events-with-facilities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Box Office Associate","description":"Job Title: Box Office Associate\nDepartment: Box Office\nReports To: Ticketing Services Manager\nFLSA Status: Full-Time Seasonal, Hourly, Non-exempt\nHourly Rate: $17.50 / hour\nSUMMARY:\nThe Box Office Associate assists the Ticketing Services Manager with daily Box Office operations such as utilizing the ticketing system, assisting patrons with questions and sales, and responsibilities regarding group sales. This individual ensures the highest quality customer service standards are met and maintained by upholding Playhouse policies. This individual also follows best practices in sales techniques and on an administrative level with fellow staff.\nThe Box Office Associate is a hybrid position. On in person days, this position is in the Box Office in the Playhouse assisting patrons who come to the window or distributing tickets for a show. On remote days, this position works from home assisting patrons on the phone.\nESSENTIAL RESPONSIBILITIES:\nMaster the utilization of Tessitura, the organization’s multifaceted ticketing system\nAssist in all ticket sales including, but not limited to; single tickets, passes, packages, discounted promotions, small-group reservations, lodging partner orders, and complimentary ticket / voucher transactions\nAssist patrons and potential patrons in a positive and professional manner; de-escalate patron issues when applicable, maintain a calm and helpful demeanor\nAssist fellow Box Office Associates with related duties as needed, including but not limited to responding to voicemails and assisting patrons with additional needs\nFollow proper sales procedures, using common language and marketing messaging for the theatre and for each show\nAssist in daily database cleanup and additional projects as assigned by Management\nAssist Front of House (FOH) staff with resolving patron issues on show days as needed\nConsistently handle high call and walk-up volume with accuracy and grace, while multitasking in a fast-paced environment and prioritizing tasks to maximize efficiency\nAttend each performance within the first week of the show\nQUALIFICATIONS:\nExcellent organizational skills with an ability to think proactively, prioritize work, and meet deadlines\nProfessional and exceptional customer service skills\nA proactive approach to problem solving and strong decision making skills\nEffective communication skills (writing, speaking, and listening)\nSolid experience with office management systems, MS Office, and Google Cloud Software (Drive, Sheets, Docs, Forms, etc.)\nTicketing experience and computer proficiency preferred\nLight lifting of objects up to ten pounds\nSchedule: 30-40 hours per week, hours vary, availability for evening and weekend shifts, combination of onsite and remote work.\nBENEFITS:\nThis position is eligible to participate in Ogunquit Playhouse's employer sponsored health, dental, and vision insurance, as well as the 403(b) retirement fund. This position also accrues up to 40 hours of Earned Paid Leave annually.\nOgunquit Playhouse is an Equal Opportunity Employer and seeks to employ and assign the best qualified personnel for all of our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve and National Guard status or any other status or characteristic protected by law.\nPay: $17.50 per hour\nBenefits:\nDental insurance\nEmployee assistance program\nEmployee discount\nFlexible spending account\nHealth insurance\nHealth savings account\nPaid time off\nRetirement plan\nVision insurance\nExperience:\nTessitura: 1 year (Preferred)\nAbility to Commute:\nOgunquit, ME 03907 (Required)\nWork Location: Hybrid remote in Ogunquit, ME 03907","datePosted":"2026-07-21T12:26:26.437Z","dateModified":"2026-07-21T12:26:26.437Z","hiringOrganization":{"@type":"Organization","name":"Ogunquitplayhouse","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ogunquit","addressRegion":"ME","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"17e6ed6c6e888a3f969c5cae"},"url":"https://jobsearcher.com/jobs/17e6ed6c6e888a3f969c5cae"}}