{"schemaVersion":"jobsearcher.job.v1","id":"179d0ca8447d5b9c7ad5a1ca","url":"https://jobsearcher.com/jobs/179d0ca8447d5b9c7ad5a1ca","canonicalUrl":"https://jobsearcher.com/jobs/179d0ca8447d5b9c7ad5a1ca","title":"Analytics Manager","description":"As the Technology and Analytics Manager, your role will involve overseeing the implementation, maintenance, and optimization of the IT Sales and Marketing, Data and Business Analytic and B2B portal services. You will be managing a team of IT professionals and third-party consultants to ensure the system meets business requirements and to provide seamless service delivery. You will be instrumental in optimizing business processes and improving operational efficiency.Requirements:10+ years of experience in IT, of which 5+ years in people management roleExperience in the Logistics/Freight Forwarding industry is a plusIT Project/Program Management (Practical experiences of SCRUM/PMP applications)IT Service Management (ITIL foundation mandatory; Advanced level is a plus)Process Improvement techniques (Process mapping, Kaizen/Rapid Improvement Blitz, Visual Management is a plus)CRM (SugarCRM, Salesforce, etc.), Rate & Quotation Management Systems (design, build and run)BI Dashboard design and development (PowerBI, Tableau, Qlik)Business Portal/Website project/enhancement deliveryData warehouseEDI/APIERP, TMS (CargoWise)Bilingual in English and Mandarin is a plus but not required. Responsibilities:Business EngagementManage stakeholders to understand new needs and review existing service fit-for-purposeSolution Integration DesignDefine service roadmap aligning to business and foundation needsCollaborate within IT globally to align roadmap directions, standards and policiesProject/Program managementLead projects from inception to completion, including planning, execution, monitoring and closing/training-to-runManage portfolio of projects align to service roadmapCoach team project managers to increase competency and autonomyTeam LeadershipManage and mentor a team of IT professionals and suppliers/consultants, providing guidance and support to ensure high performance and professional growthService Operation & Continuous ImprovementOversee changes, enhancements, incidents resolution, and service requests to be delivered on expected service levelManage performance of external vendors and service providersDrive knowledge management and capability delegation (Shift-left/Service Service)Manage IT asset lifecycle and visibilityControl IT policies and procedures, including data security and regulatory complianceProactively identify and act on opportunities for process improvement, system optimization, and automation, to increase efficiency and effectivenessStay up to date with emerging IT trends, technologies, and industry best practices Salary:$150,000 - $170,000/year based on education and experience level.Benefits:Hybrid work schedule (1-day a week working from home)10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time.Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.401K retirement plan with 3% company match.Annual performance bonus and mid-year reviews for salary increases. Education:Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, or a related field.","company":"Techounds","rawCompany":"techounds","city":"Cerritos","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-14T00:51:46.564Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"488510","title":"Freight Transportation Arrangement","slug":"freight-transportation-arrangement"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Analytics Manager","description":"As the Technology and Analytics Manager, your role will involve overseeing the implementation, maintenance, and optimization of the IT Sales and Marketing, Data and Business Analytic and B2B portal services. You will be managing a team of IT professionals and third-party consultants to ensure the system meets business requirements and to provide seamless service delivery. You will be instrumental in optimizing business processes and improving operational efficiency.Requirements:10+ years of experience in IT, of which 5+ years in people management roleExperience in the Logistics/Freight Forwarding industry is a plusIT Project/Program Management (Practical experiences of SCRUM/PMP applications)IT Service Management (ITIL foundation mandatory; Advanced level is a plus)Process Improvement techniques (Process mapping, Kaizen/Rapid Improvement Blitz, Visual Management is a plus)CRM (SugarCRM, Salesforce, etc.), Rate & Quotation Management Systems (design, build and run)BI Dashboard design and development (PowerBI, Tableau, Qlik)Business Portal/Website project/enhancement deliveryData warehouseEDI/APIERP, TMS (CargoWise)Bilingual in English and Mandarin is a plus but not required. Responsibilities:Business EngagementManage stakeholders to understand new needs and review existing service fit-for-purposeSolution Integration DesignDefine service roadmap aligning to business and foundation needsCollaborate within IT globally to align roadmap directions, standards and policiesProject/Program managementLead projects from inception to completion, including planning, execution, monitoring and closing/training-to-runManage portfolio of projects align to service roadmapCoach team project managers to increase competency and autonomyTeam LeadershipManage and mentor a team of IT professionals and suppliers/consultants, providing guidance and support to ensure high performance and professional growthService Operation & Continuous ImprovementOversee changes, enhancements, incidents resolution, and service requests to be delivered on expected service levelManage performance of external vendors and service providersDrive knowledge management and capability delegation (Shift-left/Service Service)Manage IT asset lifecycle and visibilityControl IT policies and procedures, including data security and regulatory complianceProactively identify and act on opportunities for process improvement, system optimization, and automation, to increase efficiency and effectivenessStay up to date with emerging IT trends, technologies, and industry best practices Salary:$150,000 - $170,000/year based on education and experience level.Benefits:Hybrid work schedule (1-day a week working from home)10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time.Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.401K retirement plan with 3% company match.Annual performance bonus and mid-year reviews for salary increases. Education:Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, or a related field.","datePosted":"2026-07-14T00:51:46.564Z","dateModified":"2026-07-14T00:51:46.564Z","hiringOrganization":{"@type":"Organization","name":"Techounds","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cerritos","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"179d0ca8447d5b9c7ad5a1ca"},"url":"https://jobsearcher.com/jobs/179d0ca8447d5b9c7ad5a1ca"}}