Growth Manager, South Asia
About UsWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.Here’s a Little MoreFounded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and moreBuilt by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our missionTruly global team - 250+ people, 50+ nationalities, 50+ languagesGuided by our values - ownership, impact, humility, and heart - in deed, not just wordThe RoleWe are looking for a seasoned growth and partnerships professional to lead TTS's expansion across South Asian communities in the US — spanning Indian, Pakistani, Bangladeshi, Nepali, and Sri Lankan diaspora markets.Reporting to the Head of South Asia, you will own the full growth strategy for the corridor — from building high-value partnership ecosystems to driving customer acquisition and long-term retention. This is a role for someone who brings an existing network, commercial instincts, and the ability to move fast in a high-growth startup environment.ResponsibilitiesPartnerships & Business DevelopmentIdentify, negotiate, and close strategic partnerships with community organisations, ethnic media, cultural associations, religious institutions, and remittance-adjacent businesses (travel agents, grocery chains, money exchanges) across key US citiesBuild and manage a structured partnership pipeline, tracking deal value, activation timelines, and revenue impactDevelop co-marketing and referral arrangements that drive measurable customer acquisition at efficient CACRepresent TTS at senior levels with external partners, acting as the face of the corridorGrowth Strategy & ExecutionDesign and execute a multi-channel growth strategy across the South Asia corridor, combining offline community activations, digital campaigns, ambassador programmes and influencer partnershipsSource, onboard and manage a network of community champions and brand ambassadors, setting clear KPIs and maintaining ongoing engagementLead localised campaign planning across communities, ensuring cultural relevance and message resonanceMonitor competitive activity and identify whitespace opportunities across communitiesData, Financials & PerformanceBuild a test-and-learn framework across acquisition channels, using data to double down on what works and kill what doesn'tReport regularly on growth metrics, partnership performance and market opportunitiesRequirements6–8 years of experience in growth, partnerships, business development or community marketing — ideally within fintech or a consumer startup; serving diaspora communities a plusA proven track record of building and closing partnerships that delivered measurable commercial outcomesDeep existing networks within South Asian communities in the US — you are known and trusted in these spacesStrong commercial acumen — you can connect partnership activity to business resultsExcellent negotiation and relationship management skills, with the ability to operate credibly at a senior levelHighly organised with strong project management skills; comfortable running multiple workstreams simultaneouslyEntrepreneurial, resourceful and comfortable with ambiguityAlso you areOutgoing - you love speaking to people and enjoy building meaningful relationships with customers and community members across culturesExecution oriented - we have an “impact first” philosophy and a lot to be done. You should be able to take an idea to implementationMission-Oriented - you are passionate about working with immigrant communities and/or financial inclusionFlexible - you are comfortable setting your working hours to accomplish your goals, including work commitments on nights and weekends (e.g events or customer meetings)Organized - you have a system for how you approach your work that can keep you on track in a scrappy startup environmentDriven - you thrive in fast-paced, target oriented environmentsTaptap Values Impact firstTeam nextAccept realityPropose solutionsWin with gritBe proactively candid, with yourself and othersLove the particularOwn itCreate positive energyMaybe, even have funTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.