Returning Student Advisor

Supporting students in restarting their educational journey, the full-time Remote Returning Student Advisor will provide academic guidance, engage with learners as a primary point of contact, and collaborate on retention initiatives to ensure student success. Key responsibilities Provide academic planning and support, assisting learners with course navigation and expectations Engage with students to address non-academic inquiries through various communication channels Collaborate with team members to identify at-risk learners and implement retention strategies Required qualifications High School Diploma or equivalent experience Proficient in time management and capable of handling competing priorities Ability to communicate fluently in verbal and written English Basic computer literacy to navigate required technology effectively Experience in customer service or related fields is preferred