Dispatcher/Logistics Coordinator

RDX is an asset-based 3 PL/Brokerage based in Memphis, TN. It was founded by Roumen Denkov and Dee Tchoparov in 2011, two Bulgarian immigrants and former drivers. The company operates over 100 trucks and serves all 48 states and Canada. Growing its customer base, RDX provides multiple modes of transportation and high level of service. Our well-rounded operations team is able to find the best solutions by utilizing vans, reefers, flatbeds, box trucks, hot shots or RDX assets. In 2022, RDX has purchased 41 acres and built a new state of the art corporate office in Memphis, TN. Looking for an experienced Dispatcher/Logistics Coordinator. - Must be able to book spot market freight for owner operators. - Negotiating and strategic communication skills a must - Bonus Program provided · Learning each driver’s profile, how they run, and their endorsements. · Facilitating inbound and outbound calls on drivers and loads · Updating live board throughout the day-to-day operations. · Building loads and updating PCS throughout the day-to-day operations. · Updating accounting with detentions, lumpers, or other issues · Updating rate confirmations with lumper detentions and accepting signed rate confirmations. · Managing delays and other issues that arise for loads and drivers. · Bidding loads for drivers and brokers. · Prebooking loads to ensure trucks are covered, when available to do so · Reviewing hazmat and dry load paperwork for accuracy. · Communicating paperwork issues with brokers, including, but not limited to hazmat issues and addressing differences. · Monitoring dispatched drivers and ensuring on time performance. · Facilitating teams with help and drivers’ financial goals for the week · Assisting team member’s trucks in coverage. · Communicating with other teams when you have loads offered that won’t work for your truck but may work for them. · Responding to drivers’ calls after hours with emergencies, in rotation. · Monitoring google voice messages at all times to be up to date and in communication with drivers · Reviewing outside brokers’ credit to ensure compatibility. Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Memphis, TN 38118: Reliably commute or planning to relocate before starting work (Required) Experience: Dispatching: 2 years (Required) Work Location: In person