Executive Director

Are you a hospitality-driven leader passionate about creating exceptional resident experiences and vibrant communities? Do you thrive in environments where service excellence, lifestyle programming, and operational leadership come together to create something extraordinary?We're CCMC, a community management company specializing in large-scale communities. Our vision of revolutionizing the industry through a resident-centric focus is brought to life through our core values of Integrity, Respect, Service, and Community.About the CommunityThis premier active adult (+55) community offers an elevated lifestyle featuring extensive lifestyle and fitness programming, expansive open space, scenic trail systems, and a signature recreation lodge that serves as the heart of the community experience.About the RoleThe Executive Director serves as the operational and cultural leader of the community, responsible for delivering an elevated resident experience through exceptional hospitality, strategic leadership, and operational excellence. This role partners closely with the Board of Directors, Committees, Clubs, community volunteers, residents, and staff to cultivate a welcoming, engaging, and service-oriented environment.The ideal candidate brings a hospitality mindset along with experience leading large-scale lifestyle, resort, club, or amenity-rich environments where customer service, team leadership, and community engagement are central to success.What You'll AccomplishLead the overall operations, administration, financial management, and strategic direction of the communityCreate and maintain a hospitality-focused culture centered around exceptional resident service and engagementOversee lifestyle amenities, recreation facilities, fitness operations, events, and resident programming to ensure a high-quality community experienceBuild strong relationships with residents, Board members, committees, vendors, and community partnersServe as a trusted advisor to the Board regarding governance, operations, long-range planning, and strategic initiativesLead and develop high-performing teams through coaching, mentorship, employee engagement, and professional developmentRecruit, hire, train, and supervise community staff while fostering a collaborative and service-driven work environmentOversee service providers and contractors to ensure operational excellence and high standards across all amenities and facilitiesFacilitate annual budgeting, reserve planning, financial reporting, and operational forecastingLead execution of Board-approved capital improvement and community enhancement projectsEnsure compliance with governing documents, policies, state regulations, and CCMC management standardsPromote a strong sense of community through meaningful resident engagement opportunities, events, and communications The physical requirements can vary, but generally, they may include: Mobility: Ability to walk the grounds long distances in various weather conditions.Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.Manual Dexterity: Skills in using technology, including computers and mobile devices.Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.) If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver's license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements. We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together. What we offer:Expected salary range is $140,000 - $145,000 per year depending on experience.Paid time off for vacation, holidays, medical, and volunteeringComprehensive benefits package including medical, dental, vision, and life insuranceWellness programFlexible Spending AccountsCompany-matching 401k contributionsPaid parental leaveTraining and educational assistanceSupport programs, including Employee Assistance Program and Calm HealthOptional benefits including short- and long-term disability, life insurance, and pet insuranceMost importantly, a caring team who is dedicated to your success!