{"schemaVersion":"jobsearcher.job.v1","id":"16cac057b3023d1fdd9ea686","url":"https://jobsearcher.com/jobs/16cac057b3023d1fdd9ea686","canonicalUrl":"https://jobsearcher.com/jobs/16cac057b3023d1fdd9ea686","title":"Tier 2 Technical Support Engineer — Remote","description":"A technology company is seeking a Tier 2 Technical Support Specialist to handle complex technical issues escalated from Tier 1. This position involves troubleshooting, training end-users, and collaborating with technical teams to ensure effective IT solutions. The ideal candidate possesses a Bachelor's degree in IT or related field, relevant certifications, and strong communication skills. This role offers a remote/hybrid work environment and opportunities for professional growth.#J-18808-Ljbffr","company":"Scarlett Group","rawCompany":"scarlett group","isRemote":true,"isActive":false,"createdAt":"2026-05-06T02:47:36.773Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Tier 2 Technical Support Engineer — Remote","description":"A technology company is seeking a Tier 2 Technical Support Specialist to handle complex technical issues escalated from Tier 1. This position involves troubleshooting, training end-users, and collaborating with technical teams to ensure effective IT solutions. The ideal candidate possesses a Bachelor's degree in IT or related field, relevant certifications, and strong communication skills. This role offers a remote/hybrid work environment and opportunities for professional growth.#J-18808-Ljbffr","datePosted":"2026-05-06T02:47:36.773Z","dateModified":"2026-05-06T02:47:36.773Z","hiringOrganization":{"@type":"Organization","name":"Scarlett Group","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"16cac057b3023d1fdd9ea686"},"url":"https://jobsearcher.com/jobs/16cac057b3023d1fdd9ea686"}}