{"schemaVersion":"jobsearcher.job.v1","id":"16a5f2c07c8d3fd39f970d7d","url":"https://jobsearcher.com/jobs/16a5f2c07c8d3fd39f970d7d","canonicalUrl":"https://jobsearcher.com/jobs/16a5f2c07c8d3fd39f970d7d","title":"Assistant Business Development Manager","description":"Job Summary:\n\nThe Assistant Manager of Business Development oversees the daily operations of the Commercial Business Development team while serving as an individual contributor. This role ensures timely and accurate customer support, sample fulfillment, pricing quotation development, CRM maintenance, and technical product assistance while supporting business growth initiatives and customer satisfaction. This role directly supervises Business Development representatives, including workload management, coaching, scheduling, training, and timecard approval.\n\nEssential Duties & Responsibilities:\n\nLead and oversee the order entry process, ensuring workload balance, operational efficiency, and service-level expectations are met.\nManage and maintain customer account information to support accurate order processing and sales activities.\nManage time sheets for Business Development.\nDevelop and deliver onboarding and training programs for new sales associates regarding Business Development processes, systems, and services.\nWork closely with the Sample Department to resolve exceptions and opportunities\nAnalyze freight costs associated with shipping samples.\nMonitor team productivity and service levels.\nProvide coaching and performance feedback.\nFoster a customer-focused culture that supports internal and external customer satisfaction.\nDevelop departmental procedures and process improvements.\nParticipate in recruiting, interviewing, and onboarding new team members.\nAssist in employee development and succession planning.\nCreate and analyze operational reports and metrics.\nEscalate service and order fulfillment issues.\nEnsure CRM data quality and adherence to company standards.\n\nPerformance Expectations (if applicable):\n\nMeet departmental service-level targets.\nEnsure timely processing of sample requests and quotations.\nMaintain high levels of CRM data accuracy.\nEffectively train and support new sales associates.\nPromote collaboration across Business Development, Sales, Customer Relations, Customer Service, Marketing and Sample Operations.\n\nExperience/Education Requirements:\n\nPrior supervisory or team leadership experience preferred.\nHigh School diploma / GED required. College preferred.\nDemonstrated ability to prioritize multiple tasks in a fast-paced environment.\nStrong interpersonal skills and ability to collaborate with cross-functional teams.\nExperience supporting customer-facing operations.\nExperience with CRM platforms and order management systems.\nStrong problem-solving and analytical abilities.\nIntermediate to advanced Microsoft Excel skills, including reporting, data analysis, and PivotTables preferred.\n\nOther Requirements:\n\nOvertime is required on occasion.\nPerform any other duties as assigned.\nAll accidents must be reported immediately.","company":"Engineered Floors","rawCompany":"engineered floors","city":"Dalton","state":"GA","isRemote":false,"isActive":true,"createdAt":"2026-09-12T08:30:03.961Z","occupations":[{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"41-1012.00","title":"First-Line Supervisors of Non-Retail Sales Workers","slug":"first-line-supervisors-of-non-retail-sales-workers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"423840","title":"Industrial Supplies Merchant Wholesalers","slug":"industrial-supplies-merchant-wholesalers"},{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant Business Development Manager","description":"Job Summary:\n\nThe Assistant Manager of Business Development oversees the daily operations of the Commercial Business Development team while serving as an individual contributor. This role ensures timely and accurate customer support, sample fulfillment, pricing quotation development, CRM maintenance, and technical product assistance while supporting business growth initiatives and customer satisfaction. This role directly supervises Business Development representatives, including workload management, coaching, scheduling, training, and timecard approval.\n\nEssential Duties & Responsibilities:\n\nLead and oversee the order entry process, ensuring workload balance, operational efficiency, and service-level expectations are met.\nManage and maintain customer account information to support accurate order processing and sales activities.\nManage time sheets for Business Development.\nDevelop and deliver onboarding and training programs for new sales associates regarding Business Development processes, systems, and services.\nWork closely with the Sample Department to resolve exceptions and opportunities\nAnalyze freight costs associated with shipping samples.\nMonitor team productivity and service levels.\nProvide coaching and performance feedback.\nFoster a customer-focused culture that supports internal and external customer satisfaction.\nDevelop departmental procedures and process improvements.\nParticipate in recruiting, interviewing, and onboarding new team members.\nAssist in employee development and succession planning.\nCreate and analyze operational reports and metrics.\nEscalate service and order fulfillment issues.\nEnsure CRM data quality and adherence to company standards.\n\nPerformance Expectations (if applicable):\n\nMeet departmental service-level targets.\nEnsure timely processing of sample requests and quotations.\nMaintain high levels of CRM data accuracy.\nEffectively train and support new sales associates.\nPromote collaboration across Business Development, Sales, Customer Relations, Customer Service, Marketing and Sample Operations.\n\nExperience/Education Requirements:\n\nPrior supervisory or team leadership experience preferred.\nHigh School diploma / GED required. College preferred.\nDemonstrated ability to prioritize multiple tasks in a fast-paced environment.\nStrong interpersonal skills and ability to collaborate with cross-functional teams.\nExperience supporting customer-facing operations.\nExperience with CRM platforms and order management systems.\nStrong problem-solving and analytical abilities.\nIntermediate to advanced Microsoft Excel skills, including reporting, data analysis, and PivotTables preferred.\n\nOther Requirements:\n\nOvertime is required on occasion.\nPerform any other duties as assigned.\nAll accidents must be reported immediately.","datePosted":"2026-09-12T08:30:03.961Z","dateModified":"2026-09-12T08:30:03.961Z","hiringOrganization":{"@type":"Organization","name":"Engineered Floors","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dalton","addressRegion":"GA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"16a5f2c07c8d3fd39f970d7d"},"url":"https://jobsearcher.com/jobs/16a5f2c07c8d3fd39f970d7d"}}