{"schemaVersion":"jobsearcher.job.v1","id":"166cce9d753f6e3dd9d71c32","url":"https://jobsearcher.com/jobs/166cce9d753f6e3dd9d71c32","canonicalUrl":"https://jobsearcher.com/jobs/166cce9d753f6e3dd9d71c32","title":"Senior Associate, End User Computing","description":"*****THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP*****\nTo be considered for this position, applications and resumes are accepted only through our careers site by directly applying to the posted job. We do not accept unsolicited resumes or sales solicitations from staffing agencies. Any OCC employee wishing to submit a referral must do so through their Workday account. Any resume submitted outside of an active job posting will not be considered for employment.\nWhat You'll Do:\nResponsible for improving the overall end user experience through automation, troubleshooting, and day-to-day support of the desktop environment. This position helps maintain and continuously improve existing end user computing systems and tools.\nThe role provides operational and technical support for existing end user computing architectures, helping implement solutions that support current services and strengthen security posture.\nPrimary Duties and Responsibilities:\nTo perform this job successfully, an individual must be able to perform each primary duty satisfactorily.\nTroubleshoot application installation, performance, and runtime issues within the desktop and mobile environments\nMaintain and patch Operating System base builds and deployed endpoints, including feature updates, software updates, and vulnerability remediation testing/validation\nPackages application deployments for end user environment using Omnissa AppVolumes\nPreserves end user profile settings with FSLogix\nChallenge the status quo with new ideas and drive innovation for the end user experience\nApplies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments\nAutomate processes in the end user experience space\nMaintain and troubleshoot Office 365 environment\nProcess new hire email provisioning requests\nTroubleshoots production problems related to desktop and mobile software applications\nAddresses problems of systems integration, compatibility, and multiple platforms\nAssists in the evaluation and recommendation of application software packages, application integration and testing tools\nRemove barriers and obstacles from end-user technology to enable the business\nProvide tactical input on the overall End User Experience\nProvide on-call support according to assigned schedule\nDocument changes, policies and procedures and drawings\nContribute to projects of various sizes and schedules\nOwn and manage ticket/incidents\nSupport deployment and configuration of macOS/iOS devices using JAMF Pro, partnering with the architecture team on a greenfield implementation\nAssist with device enrollment, configuration profiles, and policy deployment for Mac/iOS endpoints\nPackage and deploy applications to macOS endpoints using JAMF\nPerform other duties as assigned\nSupervisory Responsibilities:\nN/A\nQualifications:\nThe requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary functions.\nClear, concise and precise written and verbal communication skills to effectively communicate with people of various backgrounds\nStrong interpersonal, leadership, project management and mentoring skills\nStrong ability to use solution-oriented approach towards problem resolution\nAbility to work independently and with a team, be a team player\nTechnical Skills:\nExperience supporting Windows desktop operating system environments\nExperience deploying applications across the enterprise desktops using modern tools\nExperience with a scripting language\nBasic Active Directory/Group Policy support\nExperience supporting Microsoft Exchange\nExperience with profile management\nExperience packaging software for deployments\nMinimum of 3 years of experience with O365\nExperience with delivering VDI environment leveraging Omnissa Horizon and instant clone desktops\nMinimum of 3 years of experience performing Desktop Application Troubleshooting\nWorking knowledge of JAMF Pro administration for macOS/iOS device management (enrollment, configuration profiles, application deployment)\nExperience supporting macOS operating system environments\nBasic experience with Intune\nPassion to identify, investigate, and drive new technology\nEducation and/or Experience:\nBachelor of Science in Computer Science or related degree or equivalent experience\nMinimum of 3 years’ experience in desktop engineering or end user experience role\nCertificates or Licenses:\nN/A\nAbout Us\nThe Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.\nBenefits\nA highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:\nA hybrid work environment, up to 2 days per week of remote work\nTuition Reimbursement to support your continued education\nStudent Loan Repayment Assistance\nTechnology Stipend allowing you to use the device of your choice to connect to our network while working remotely\nGenerous PTO and Parental leave\n401k Employer Match\nCompetitive health benefits including medical, dental and vision\nVisit https://www.theocc.com/careers/thriving-together for more information.\nCompensation\nThe salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education.\nIn addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.\nWe typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on www.theocc.com/careers\nAll employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed.\nSalary Range\n$97,800.00 - $139,500.00\nIncentive Range\n6% to 10%\nThis position is eligible for an annual discretionary incentive compensation award, for which the target range is listed above (see Incentive Range). The amount of such award, if any, will be based on various factors, including without limitation, both individual and company performance.\nStep 1\nWhen you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.\nStep 2\nYou will receive an email notification to confirm that we've received your application.\nStep 3\nIf you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.\nFor more information about OCC, please click here.\nOCC is an Equal Opportunity Employer","company":"Options Clearing","rawCompany":"options clearing","city":"Chicago","state":"IL","isRemote":false,"isActive":true,"createdAt":"2026-08-13T15:21:11.693Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Associate, End User Computing","description":"*****THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP*****\nTo be considered for this position, applications and resumes are accepted only through our careers site by directly applying to the posted job. We do not accept unsolicited resumes or sales solicitations from staffing agencies. Any OCC employee wishing to submit a referral must do so through their Workday account. Any resume submitted outside of an active job posting will not be considered for employment.\nWhat You'll Do:\nResponsible for improving the overall end user experience through automation, troubleshooting, and day-to-day support of the desktop environment. This position helps maintain and continuously improve existing end user computing systems and tools.\nThe role provides operational and technical support for existing end user computing architectures, helping implement solutions that support current services and strengthen security posture.\nPrimary Duties and Responsibilities:\nTo perform this job successfully, an individual must be able to perform each primary duty satisfactorily.\nTroubleshoot application installation, performance, and runtime issues within the desktop and mobile environments\nMaintain and patch Operating System base builds and deployed endpoints, including feature updates, software updates, and vulnerability remediation testing/validation\nPackages application deployments for end user environment using Omnissa AppVolumes\nPreserves end user profile settings with FSLogix\nChallenge the status quo with new ideas and drive innovation for the end user experience\nApplies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments\nAutomate processes in the end user experience space\nMaintain and troubleshoot Office 365 environment\nProcess new hire email provisioning requests\nTroubleshoots production problems related to desktop and mobile software applications\nAddresses problems of systems integration, compatibility, and multiple platforms\nAssists in the evaluation and recommendation of application software packages, application integration and testing tools\nRemove barriers and obstacles from end-user technology to enable the business\nProvide tactical input on the overall End User Experience\nProvide on-call support according to assigned schedule\nDocument changes, policies and procedures and drawings\nContribute to projects of various sizes and schedules\nOwn and manage ticket/incidents\nSupport deployment and configuration of macOS/iOS devices using JAMF Pro, partnering with the architecture team on a greenfield implementation\nAssist with device enrollment, configuration profiles, and policy deployment for Mac/iOS endpoints\nPackage and deploy applications to macOS endpoints using JAMF\nPerform other duties as assigned\nSupervisory Responsibilities:\nN/A\nQualifications:\nThe requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary functions.\nClear, concise and precise written and verbal communication skills to effectively communicate with people of various backgrounds\nStrong interpersonal, leadership, project management and mentoring skills\nStrong ability to use solution-oriented approach towards problem resolution\nAbility to work independently and with a team, be a team player\nTechnical Skills:\nExperience supporting Windows desktop operating system environments\nExperience deploying applications across the enterprise desktops using modern tools\nExperience with a scripting language\nBasic Active Directory/Group Policy support\nExperience supporting Microsoft Exchange\nExperience with profile management\nExperience packaging software for deployments\nMinimum of 3 years of experience with O365\nExperience with delivering VDI environment leveraging Omnissa Horizon and instant clone desktops\nMinimum of 3 years of experience performing Desktop Application Troubleshooting\nWorking knowledge of JAMF Pro administration for macOS/iOS device management (enrollment, configuration profiles, application deployment)\nExperience supporting macOS operating system environments\nBasic experience with Intune\nPassion to identify, investigate, and drive new technology\nEducation and/or Experience:\nBachelor of Science in Computer Science or related degree or equivalent experience\nMinimum of 3 years’ experience in desktop engineering or end user experience role\nCertificates or Licenses:\nN/A\nAbout Us\nThe Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.\nBenefits\nA highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:\nA hybrid work environment, up to 2 days per week of remote work\nTuition Reimbursement to support your continued education\nStudent Loan Repayment Assistance\nTechnology Stipend allowing you to use the device of your choice to connect to our network while working remotely\nGenerous PTO and Parental leave\n401k Employer Match\nCompetitive health benefits including medical, dental and vision\nVisit https://www.theocc.com/careers/thriving-together for more information.\nCompensation\nThe salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education.\nIn addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.\nWe typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on www.theocc.com/careers\nAll employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed.\nSalary Range\n$97,800.00 - $139,500.00\nIncentive Range\n6% to 10%\nThis position is eligible for an annual discretionary incentive compensation award, for which the target range is listed above (see Incentive Range). The amount of such award, if any, will be based on various factors, including without limitation, both individual and company performance.\nStep 1\nWhen you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.\nStep 2\nYou will receive an email notification to confirm that we've received your application.\nStep 3\nIf you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.\nFor more information about OCC, please click here.\nOCC is an Equal Opportunity Employer","datePosted":"2026-08-13T15:21:11.693Z","dateModified":"2026-08-13T15:21:11.693Z","hiringOrganization":{"@type":"Organization","name":"Options Clearing","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"166cce9d753f6e3dd9d71c32"},"url":"https://jobsearcher.com/jobs/166cce9d753f6e3dd9d71c32"}}