Account Manager
Associate Director, Account ManagementChicago | Hybrid | Full-TimeA global payments technology platform is looking to hire an experienced Associate Director of Account Management to lead and grow a portfolio of high-value, strategic enterprise clients.This is a senior, commercially focused role where you will act as a trusted advisor to key partners, driving revenue growth, expanding account penetration, and strengthening long-term relationships across a complex, international client base.The RoleOwn and grow a small portfolio of strategic enterprise accountsIdentify and execute on revenue expansion opportunities (cross-sell / upsell)Build deep relationships with senior stakeholders and decision-makersDevelop and deliver strategic account plans aligned to client objectivesLead contract negotiations, renewals, and commercial discussionsMonitor account performance, market trends, and growth opportunitiesPartner cross-functionally to deliver tailored solutions and ensure client successAct as a senior presence within the commercial team, sharing best practices and mentoring othersWhat You Bring10+ years’ experience in account management, partnerships, or salesStrong background within payments, fintech, or adjacent industriesProven success managing and growing enterprise-level accountsDemonstrated ability to meet and exceed revenue targetsExperience leading complex commercial negotiationsStrong analytical mindset with the ability to translate insights into strategyExcellent communication skills and stakeholder management experienceComfortable operating in a fast-paced, international environmentNice to HaveExperience in SaaS, API-based products, or technology platformsTrack record of influencing internal and external senior stakeholdersA proactive, solutions-oriented mindset with a focus on continuous improvementWhat’s on OfferCompetitive base salary plus bonus, hybrid working in Chicago, and a comprehensive benefits package including healthcare, retirement savings, learning and development support, wellbeing resources, and enhanced family leave.