{"schemaVersion":"jobsearcher.job.v1","id":"162c71dfcd1b80a73fc3a8e1","url":"https://jobsearcher.com/jobs/162c71dfcd1b80a73fc3a8e1","canonicalUrl":"https://jobsearcher.com/jobs/162c71dfcd1b80a73fc3a8e1","title":"IT Manager - Network Operations","description":"Overview\r\nEnterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.\r\nPrivately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.\r\nAt the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.\r\nThis position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.\r\nResponsibilities\r\nAs an IT Manager on the Network Operations team, you will be responsible for leading the day-to-day operations of the team, providing overall guidance and supervision. You will ensure all members of assigned technical teams are effective and fully utilized, and provide leadership in key interactions with others to define, analyze, and deliver customer solutions. You will be responsible for building trust to influence peers and others to break down barriers and drive results. Here, you'll have the opportunity to work across multiple teams to help deliver innovative solutions in support of Enterprise Mobility's technology strategy. You will need to collaborate with leaders and teams throughout IT to ensure alignment and partnership.\r\nAs an IT Manager, you will be responsible for defining the goals, objectives, processes, and resources to support the overall Network Operations. This is an ideal role for a leader looking for an opportunity to make a significant impact, and develop and grow in a team-oriented environment. You'll have the chance to work with senior leaders in the organization, so collaboration and influence skills will be key.\r\nLeadership & Team Management:\r\nOversee and manage a team of network engineers with a focus on agility and continuous improvement, providing 24/7 support\r\nProvide leadership, guidance, and support to ensure effective team performance and development\r\nCoordinate with senior management and other departments to align NetOps objectives with organizational goals\r\nMaintain and monitor required staffing levels and schedule to ensure that the team can meet the demand and respond in a timely manner to network and server anomalies and outages\r\nHandle escalations, both internal/external, and manage support from different levels, which includes quarter backing P1 incidents\r\nManage tools, systems, and procedures to ensure dynamic management of issues and customer management\r\nAbility to balance risk with business priorities and applies the appropriate sense of urgency to issues\r\nNetwork Infrastructure Oversight\r\nProvide overall expertise with all Network Operations functions\r\nSupervise network operations across 9 data centers (7 in North America and 2 in Europe), including managing Cisco IOS, Arista and Nexus devices, Palo Alto firewalls, F5 load balancers, and Infoblox DDI appliances\r\nManage WAN connectivity for multiple corporate campuses and over 6,000 branches in North America. Oversee the use of VMWare VeloCloud routers and Meraki APs and switches.\r\nBreak/Fix and Service Delivery:\r\nOversee the resolution of break/fix issues and ensure high standards of service delivery\r\nAct as an escalation point for complex issues and outages impacting high-revenue locations\r\nPartner with third-party providers for tier 1 support and manage escalation processes\r\nProject Management\r\nLead and coordinate larger network projects, ensuring timely and successful completion\r\nCollaborate with project teams to plan, execute, and monitor network infrastructure projects\r\nOperational Excellence\r\nIdentify, influence, and drive opportunities to further our cloud networking objectives\r\nOwn and drive multiple simultaneous efforts and roadmaps within the area through close coordination with various IT teams and external vendors\r\nDevelop and implement processes and procedures to optimize network operations and improve efficiency\r\nMonitor performance metrics and ensure compliance with service level agreements (SLAs)\r\nEnsure continual process improvement within the Network Operations, including but not limited to: automation of Network Operations tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration task\r\nEqual Opportunity Employer/Disability/Veterans\r\nQualifications\r\nRequired\r\nMust be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future\r\nMust reside in St. Louis, Missouri, or immediate surrounding area\r\nMust be committed to incorporating security into all decisions and daily job responsibilities\r\n6+ years of related experience\r\nMust be able to work 4 pm CST to 1 am CST.\r\nExperience leading and mentoring technical professionals within a complex networking environment\r\nExperience and knowledge of network technologies that support LAN/WAN, cloud, and broadband (VPN, DHCP, DNS, VLANS, as well as others not listed)\r\nExperience and knowledge of networking protocols such as TCP/IP, SNMP/ RMON, and RDP\r\nExperience of working in an Agile/Scrum development environment and working within sprint teams, using tools such as Jira and Confluence\r\nExceptional communication skills, including the ability to articulate technical concepts to a non-technical audience\r\nPreferred\r\nBachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred\r\n2+ years of people management experience, to include hiring, 1-1 meetings, career coaching/ mentoring, performance reviews, salary reviews, etc.\r\nExperience with the following Network Technologies is preferred\r\nPrefer experience working in a large technology/ network environment\r\nAwareness and understanding of AWS or Azure technologies, products, and services\r\nAwareness and understanding of core networking concepts and technologies\r\nAbility to challenge current solutions, determine appropriate solutions, and ensure there is alignment across the organization\r\nAdept at improving outcomes through proactive coaching and development at all levels\r\nJIRA and SeriveNow background\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"St Louis","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-08-08T02:04:49.667Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1241.00","title":"Computer Network Architects","slug":"computer-network-architects"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Manager - Network Operations","description":"Overview\r\nEnterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.\r\nPrivately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.\r\nAt the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.\r\nThis position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.\r\nResponsibilities\r\nAs an IT Manager on the Network Operations team, you will be responsible for leading the day-to-day operations of the team, providing overall guidance and supervision. You will ensure all members of assigned technical teams are effective and fully utilized, and provide leadership in key interactions with others to define, analyze, and deliver customer solutions. You will be responsible for building trust to influence peers and others to break down barriers and drive results. Here, you'll have the opportunity to work across multiple teams to help deliver innovative solutions in support of Enterprise Mobility's technology strategy. You will need to collaborate with leaders and teams throughout IT to ensure alignment and partnership.\r\nAs an IT Manager, you will be responsible for defining the goals, objectives, processes, and resources to support the overall Network Operations. This is an ideal role for a leader looking for an opportunity to make a significant impact, and develop and grow in a team-oriented environment. You'll have the chance to work with senior leaders in the organization, so collaboration and influence skills will be key.\r\nLeadership & Team Management:\r\nOversee and manage a team of network engineers with a focus on agility and continuous improvement, providing 24/7 support\r\nProvide leadership, guidance, and support to ensure effective team performance and development\r\nCoordinate with senior management and other departments to align NetOps objectives with organizational goals\r\nMaintain and monitor required staffing levels and schedule to ensure that the team can meet the demand and respond in a timely manner to network and server anomalies and outages\r\nHandle escalations, both internal/external, and manage support from different levels, which includes quarter backing P1 incidents\r\nManage tools, systems, and procedures to ensure dynamic management of issues and customer management\r\nAbility to balance risk with business priorities and applies the appropriate sense of urgency to issues\r\nNetwork Infrastructure Oversight\r\nProvide overall expertise with all Network Operations functions\r\nSupervise network operations across 9 data centers (7 in North America and 2 in Europe), including managing Cisco IOS, Arista and Nexus devices, Palo Alto firewalls, F5 load balancers, and Infoblox DDI appliances\r\nManage WAN connectivity for multiple corporate campuses and over 6,000 branches in North America. Oversee the use of VMWare VeloCloud routers and Meraki APs and switches.\r\nBreak/Fix and Service Delivery:\r\nOversee the resolution of break/fix issues and ensure high standards of service delivery\r\nAct as an escalation point for complex issues and outages impacting high-revenue locations\r\nPartner with third-party providers for tier 1 support and manage escalation processes\r\nProject Management\r\nLead and coordinate larger network projects, ensuring timely and successful completion\r\nCollaborate with project teams to plan, execute, and monitor network infrastructure projects\r\nOperational Excellence\r\nIdentify, influence, and drive opportunities to further our cloud networking objectives\r\nOwn and drive multiple simultaneous efforts and roadmaps within the area through close coordination with various IT teams and external vendors\r\nDevelop and implement processes and procedures to optimize network operations and improve efficiency\r\nMonitor performance metrics and ensure compliance with service level agreements (SLAs)\r\nEnsure continual process improvement within the Network Operations, including but not limited to: automation of Network Operations tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration task\r\nEqual Opportunity Employer/Disability/Veterans\r\nQualifications\r\nRequired\r\nMust be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future\r\nMust reside in St. Louis, Missouri, or immediate surrounding area\r\nMust be committed to incorporating security into all decisions and daily job responsibilities\r\n6+ years of related experience\r\nMust be able to work 4 pm CST to 1 am CST.\r\nExperience leading and mentoring technical professionals within a complex networking environment\r\nExperience and knowledge of network technologies that support LAN/WAN, cloud, and broadband (VPN, DHCP, DNS, VLANS, as well as others not listed)\r\nExperience and knowledge of networking protocols such as TCP/IP, SNMP/ RMON, and RDP\r\nExperience of working in an Agile/Scrum development environment and working within sprint teams, using tools such as Jira and Confluence\r\nExceptional communication skills, including the ability to articulate technical concepts to a non-technical audience\r\nPreferred\r\nBachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred\r\n2+ years of people management experience, to include hiring, 1-1 meetings, career coaching/ mentoring, performance reviews, salary reviews, etc.\r\nExperience with the following Network Technologies is preferred\r\nPrefer experience working in a large technology/ network environment\r\nAwareness and understanding of AWS or Azure technologies, products, and services\r\nAwareness and understanding of core networking concepts and technologies\r\nAbility to challenge current solutions, determine appropriate solutions, and ensure there is alignment across the organization\r\nAdept at improving outcomes through proactive coaching and development at all levels\r\nJIRA and SeriveNow background\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T02:04:49.667Z","dateModified":"2026-08-08T02:04:49.667Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"St Louis","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"162c71dfcd1b80a73fc3a8e1"},"url":"https://jobsearcher.com/jobs/162c71dfcd1b80a73fc3a8e1"}}