Case Specialist

Case SpecialistLocation: Houston, TX (Hybrid)Duration: 3+ months contract with possibility of extensionKey Requirements:Assure that VIN number, paperwork, and other vehicle identification is prepared and verified.Meet with customer and record complaint information.Perform data entry responsibilities for the department. Enter the arbitration into the AS400.Perform PSI calls and arbitration calls.Advise customer of Auction complaint policy and notify manager and/or Arbitrator.