{"schemaVersion":"jobsearcher.job.v1","id":"15843a39242c136ea0ecc055","url":"https://jobsearcher.com/jobs/15843a39242c136ea0ecc055","canonicalUrl":"https://jobsearcher.com/jobs/15843a39242c136ea0ecc055","title":"Client Reference Manager","description":"Mission ContextWe are looking for a Client Reference Manager to support a global, top-tier client reference program by promoting services through the accomplishments of customers.The position will primarily support the North America sales organization and requires a detail-oriented individual with strong project management and communication skills who thrives in a fast-paced environment.MissionsDevelop, manage, and advocate the customer reference program globallyRecruit and develop a portfolio of strategic accounts, global brands, and senior-level customer references by working closely with Sales, Account Management, and executivesWork with Sales Executives and Account Managers to capture compelling client success stories across industries, geographies, and product linesEnsure client needs are managed and met during the reference processCreate repeatable, streamlined processes to identify and cultivate customer evangelistsMaintain a centralized, secure, and up-to-date reference database or platformWork closely with legal and compliance teams to ensure reference activities adhere to data privacy regulations, consent requirements, and company policiesProvide training and resources to Sales, Account Management, and Marketing teams on how to effectively leverage client references and use program toolsManage incoming reference requests and coordinate schedules and logisticsGather and analyze feedback from reference customers and internal stakeholders to continuously improve the programPromote reference successes internally, including program wins, new reference additions, and success storiesCollaborate with Marketing to leverage client references in case studies, press releases, webinars, events, and other marketing collateralRequired Profile3–5 years of direct participation in a customer reference programCustomer-facing experience with IT leadersExperience initiating and fostering relationships with customersProven track record of working cross-functionally, especially with Sales, Support Services, and Account ManagementKnowledge of what is required to execute a successful reference program, recruit client participation, and secure and use customer testimonials and success storiesAbility to translate technical details and implementation success into engaging stories for diverse audiencesStrong verbal and written communication skillsCustomer-centric approachSelf-managed, quick learner able to work independently and manage a team remotelyStrong project and program management skillsKnowledge of ERP software industry, including Oracle, SAP, JD Edwards, Siebel, or VMware, is a plusKnowledge of sales and marketing management tools such as Salesforce and MarketoSalesforce experience is requiredBachelor's degree (BS/BA) required; advanced degrees appreciatedAdditional InformationLocation: RemoteDuration: 6 monthsContract Type: Freelance","company":"Pixie","rawCompany":"pixie","city":"Aurora","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-10-10T03:04:48.811Z","occupations":[{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541613","title":"Marketing Consulting Services","slug":"marketing-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Reference Manager","description":"Mission ContextWe are looking for a Client Reference Manager to support a global, top-tier client reference program by promoting services through the accomplishments of customers.The position will primarily support the North America sales organization and requires a detail-oriented individual with strong project management and communication skills who thrives in a fast-paced environment.MissionsDevelop, manage, and advocate the customer reference program globallyRecruit and develop a portfolio of strategic accounts, global brands, and senior-level customer references by working closely with Sales, Account Management, and executivesWork with Sales Executives and Account Managers to capture compelling client success stories across industries, geographies, and product linesEnsure client needs are managed and met during the reference processCreate repeatable, streamlined processes to identify and cultivate customer evangelistsMaintain a centralized, secure, and up-to-date reference database or platformWork closely with legal and compliance teams to ensure reference activities adhere to data privacy regulations, consent requirements, and company policiesProvide training and resources to Sales, Account Management, and Marketing teams on how to effectively leverage client references and use program toolsManage incoming reference requests and coordinate schedules and logisticsGather and analyze feedback from reference customers and internal stakeholders to continuously improve the programPromote reference successes internally, including program wins, new reference additions, and success storiesCollaborate with Marketing to leverage client references in case studies, press releases, webinars, events, and other marketing collateralRequired Profile3–5 years of direct participation in a customer reference programCustomer-facing experience with IT leadersExperience initiating and fostering relationships with customersProven track record of working cross-functionally, especially with Sales, Support Services, and Account ManagementKnowledge of what is required to execute a successful reference program, recruit client participation, and secure and use customer testimonials and success storiesAbility to translate technical details and implementation success into engaging stories for diverse audiencesStrong verbal and written communication skillsCustomer-centric approachSelf-managed, quick learner able to work independently and manage a team remotelyStrong project and program management skillsKnowledge of ERP software industry, including Oracle, SAP, JD Edwards, Siebel, or VMware, is a plusKnowledge of sales and marketing management tools such as Salesforce and MarketoSalesforce experience is requiredBachelor's degree (BS/BA) required; advanced degrees appreciatedAdditional InformationLocation: RemoteDuration: 6 monthsContract Type: Freelance","datePosted":"2026-10-10T03:04:48.811Z","dateModified":"2026-10-10T03:04:48.811Z","hiringOrganization":{"@type":"Organization","name":"Pixie","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Aurora","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"15843a39242c136ea0ecc055"},"url":"https://jobsearcher.com/jobs/15843a39242c136ea0ecc055"}}