{"schemaVersion":"jobsearcher.job.v1","id":"15445f2798429d2b3a075d3a","url":"https://jobsearcher.com/jobs/15445f2798429d2b3a075d3a","canonicalUrl":"https://jobsearcher.com/jobs/15445f2798429d2b3a075d3a","title":"Help Desk Analyst","description":"A world-leading real estate client is seeking a customer-focused Service Desk professional to provide high-quality technical assistance in a fast-paced, remote environment. This long-term contract role offers the opportunity to solve complex technical problems and deliver exceptional white-glove support to end users, focusing on Microsoft applications and SaaS.The Role Provide timely and high-quality Service Desk support to end users Support SaaS-based applications with a strong focus on Microsoft-centric technologies Troubleshoot and support Hybrid Exchange and Microsoft environments Deliver a white-glove support experience, ensuring positive user interactions Work remotely while maintaining strong communication and collaboration with internal teamsWhat You'll Need Proven experience in a Service Desk or Technical Support role Proficiency in Microsoft 365 and Windows OS support Hands-on experience supporting Hybrid Exchange and Microsoft environments Prior experience working effectively in a remote role Ability to provide high-touch, customer-focused serviceWhat's On Offer Opportunity to work with a leading real estate client on a long-term contract Competitive hourly pay rate Fully remote position, allowing flexibility (CST or EST hours)Apply via Haystack today!","company":"Haystack","rawCompany":"haystack","city":"Seattle","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-08-17T12:56:55.282Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Help Desk Analyst","description":"A world-leading real estate client is seeking a customer-focused Service Desk professional to provide high-quality technical assistance in a fast-paced, remote environment. This long-term contract role offers the opportunity to solve complex technical problems and deliver exceptional white-glove support to end users, focusing on Microsoft applications and SaaS.The Role Provide timely and high-quality Service Desk support to end users Support SaaS-based applications with a strong focus on Microsoft-centric technologies Troubleshoot and support Hybrid Exchange and Microsoft environments Deliver a white-glove support experience, ensuring positive user interactions Work remotely while maintaining strong communication and collaboration with internal teamsWhat You'll Need Proven experience in a Service Desk or Technical Support role Proficiency in Microsoft 365 and Windows OS support Hands-on experience supporting Hybrid Exchange and Microsoft environments Prior experience working effectively in a remote role Ability to provide high-touch, customer-focused serviceWhat's On Offer Opportunity to work with a leading real estate client on a long-term contract Competitive hourly pay rate Fully remote position, allowing flexibility (CST or EST hours)Apply via Haystack today!","datePosted":"2026-08-17T12:56:55.282Z","dateModified":"2026-08-17T12:56:55.282Z","hiringOrganization":{"@type":"Organization","name":"Haystack","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Seattle","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"15445f2798429d2b3a075d3a"},"url":"https://jobsearcher.com/jobs/15445f2798429d2b3a075d3a"}}