{"schemaVersion":"jobsearcher.job.v1","id":"14e408f7cd65d38a81630fc6","url":"https://jobsearcher.com/jobs/14e408f7cd65d38a81630fc6","canonicalUrl":"https://jobsearcher.com/jobs/14e408f7cd65d38a81630fc6","title":"Senior Program Analyst","description":"Job Description\n\nAbout UsHomebridge believes that quality care comes from skilled and supported caregivers. As California's largest employer-trainer of caregivers and the State's largest IHSS agency provider, Homebridge operates multiple programs that benefit caregivers and their clients across the State.In San Francisco, Homebridge provides nearly 1/2 million hours of in-home care to more than 1,000 complexly-diagnosed IHSS MediCAL beneficiaries each year, with a staff of more than 300 caregivers. The agency is also the major provider of training courseware to IHSS Career Pathways, a statewide program for government-funded in-home caregivers.We are passionate about creating impact in the lives of those we serve.Position SummaryThe Senior Program Analyst is a member of the Information Technology team and collaborates closely with the Community Care Program team. The role provides leadership, guidance, and support to Program Analysts. Reporting to the Senior Manager of Business Applications, this position is responsible for overseeing compliance activities, accurate tracking and recording of home care activities, and the onboarding of new clients. The Senior Program Analyst will mentor Program Analysts, ensuring that team members are well-supported in their roles and that departmental goals are met with high standards of quality and efficiency. This role requires a blend of analytical skills, leadership abilities, and a thorough understanding of the compliance requirements with partner organizations.Essential Job FunctionsManages client e-file and hard file processes for contract compliance and record accuracyEnsures the accuracy and proper maintenance of client service hours, monitors client status, and oversees the documentation of services deliveredReporting and ComplianceManages data input processes, as well as producing and analyzing reports from internal and external databases and consumer management systemsWorks collaboratively and effectively with across departments to achieve strategic administrative goals of HCPProvides oversight and actively engages in quality control and performance management initiatives and contributes to the preparation of reports and audits for funders and regulatory agencies as required.Other duties as assignedCross-Team Communication and CollaborationActs as a support to the Community Care Leadership team, ensuring workload and workflow are well coordinated and that day-to-day office operations are running smoothlyIs the main point of contact for external funders and departments on SF HCS administrative topicsMaintains positive relationships and lines of communication throughout the organizationIdentifies and recommends process improvement, including the enhancement of current and integration of new technologiesLeads, manages, and serves as a member of project teamsResponds to requests and referrals from internal and external stakeholders in a timely mannerNotifies necessary teams when there are changes to clients' status or eligibilityCompiles service evidence, authorized hour breakdowns, narratives, and/or historical client data as requestedClient ManagementMaintains client records including adding and managing referrals, accurately reporting client information, and updating profile and status when changes occurUses MEDsys to compile current and correct client dataAssists with tracking and following up with clients who are on hold for more than 30 days to confirm their long-term statusKnowledge, Skills and AbilitiesOrganizationStrong administrative, planning, and organizing skills, with the ability to manage day-to-day responsibilities along with urgent, time-sensitive needsRobust analytical skills (including ability to create tables; reconcile, compile, sort, and clean data; and use basic formulas and features of Excel to analyze data)Problem-Solving· Demonstrated ability to solve problems and persevere through challenges while working with integrity and a positive attitudeDemonstrates advanced proficiency in computer software and quickly adapts to new proprietary systemsProven ability to consistently apply policies and procedures across various deliverablesCommunication·Demonstrated history of excellent verbal and written communication skills with a variety of stakeholdersCollaborative work styleEducation and ExperienceWhile candidates holding a bachelor's degree in a related field is preferred, we also warmly welcome applicants possessing substantial work experience that equates to the educational qualifications. Familiarity with human services and nonprofits is a plus.Work EnvironmentThis position is hybrid-remote, primarily sedentary, working at a desk in a temperature-controlled office, in modular office space or an individual office. The noise level in the work environment is usually moderate.Physical DemandsThe physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to talk or hear. The employee is frequently required to sit for extended periods of time at a desk or computer workstation. The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.","company":"Homebridge","rawCompany":"homebridge","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-05-24T08:00:42.198Z","occupations":[{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"621610","title":"Home Health Care Services","slug":"home-health-care-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Program Analyst","description":"Job Description\n\nAbout UsHomebridge believes that quality care comes from skilled and supported caregivers. As California's largest employer-trainer of caregivers and the State's largest IHSS agency provider, Homebridge operates multiple programs that benefit caregivers and their clients across the State.In San Francisco, Homebridge provides nearly 1/2 million hours of in-home care to more than 1,000 complexly-diagnosed IHSS MediCAL beneficiaries each year, with a staff of more than 300 caregivers. The agency is also the major provider of training courseware to IHSS Career Pathways, a statewide program for government-funded in-home caregivers.We are passionate about creating impact in the lives of those we serve.Position SummaryThe Senior Program Analyst is a member of the Information Technology team and collaborates closely with the Community Care Program team. The role provides leadership, guidance, and support to Program Analysts. Reporting to the Senior Manager of Business Applications, this position is responsible for overseeing compliance activities, accurate tracking and recording of home care activities, and the onboarding of new clients. The Senior Program Analyst will mentor Program Analysts, ensuring that team members are well-supported in their roles and that departmental goals are met with high standards of quality and efficiency. This role requires a blend of analytical skills, leadership abilities, and a thorough understanding of the compliance requirements with partner organizations.Essential Job FunctionsManages client e-file and hard file processes for contract compliance and record accuracyEnsures the accuracy and proper maintenance of client service hours, monitors client status, and oversees the documentation of services deliveredReporting and ComplianceManages data input processes, as well as producing and analyzing reports from internal and external databases and consumer management systemsWorks collaboratively and effectively with across departments to achieve strategic administrative goals of HCPProvides oversight and actively engages in quality control and performance management initiatives and contributes to the preparation of reports and audits for funders and regulatory agencies as required.Other duties as assignedCross-Team Communication and CollaborationActs as a support to the Community Care Leadership team, ensuring workload and workflow are well coordinated and that day-to-day office operations are running smoothlyIs the main point of contact for external funders and departments on SF HCS administrative topicsMaintains positive relationships and lines of communication throughout the organizationIdentifies and recommends process improvement, including the enhancement of current and integration of new technologiesLeads, manages, and serves as a member of project teamsResponds to requests and referrals from internal and external stakeholders in a timely mannerNotifies necessary teams when there are changes to clients' status or eligibilityCompiles service evidence, authorized hour breakdowns, narratives, and/or historical client data as requestedClient ManagementMaintains client records including adding and managing referrals, accurately reporting client information, and updating profile and status when changes occurUses MEDsys to compile current and correct client dataAssists with tracking and following up with clients who are on hold for more than 30 days to confirm their long-term statusKnowledge, Skills and AbilitiesOrganizationStrong administrative, planning, and organizing skills, with the ability to manage day-to-day responsibilities along with urgent, time-sensitive needsRobust analytical skills (including ability to create tables; reconcile, compile, sort, and clean data; and use basic formulas and features of Excel to analyze data)Problem-Solving· Demonstrated ability to solve problems and persevere through challenges while working with integrity and a positive attitudeDemonstrates advanced proficiency in computer software and quickly adapts to new proprietary systemsProven ability to consistently apply policies and procedures across various deliverablesCommunication·Demonstrated history of excellent verbal and written communication skills with a variety of stakeholdersCollaborative work styleEducation and ExperienceWhile candidates holding a bachelor's degree in a related field is preferred, we also warmly welcome applicants possessing substantial work experience that equates to the educational qualifications. Familiarity with human services and nonprofits is a plus.Work EnvironmentThis position is hybrid-remote, primarily sedentary, working at a desk in a temperature-controlled office, in modular office space or an individual office. The noise level in the work environment is usually moderate.Physical DemandsThe physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to talk or hear. The employee is frequently required to sit for extended periods of time at a desk or computer workstation. The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.","datePosted":"2026-05-24T08:00:42.198Z","dateModified":"2026-05-24T08:00:42.198Z","hiringOrganization":{"@type":"Organization","name":"Homebridge","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"14e408f7cd65d38a81630fc6"},"url":"https://jobsearcher.com/jobs/14e408f7cd65d38a81630fc6"}}