Remote Pharmacy Technician

Remote Pharmacy Technician – Medication Adherence (Medicare Part D)100% Remote | Full-Time | Monday–Friday | $21.00/hrJoin a clinical team making a real difference in Medicare members' medication outcomes — from home.We're actively interviewing and looking to fill this role quickly — apply today to be considered.Pay: $21.00/hr | 40 hrs/week | Day shift, M–F | 100% RemoteWHY THIS ROLE STANDS OUTYou'll work directly with Medicare Part D members on a clinically meaningful Medication Adherence program — not just processing orders. This is a patient-impact role with variety, stability, and a supportive team of pharmacists and interns.ABOUT THE ROLEWe're looking for a certified, experienced pharmacy technician to join our remote Medication Adherence team. In this role, you'll support Medicare Part D members through telephonic outreach, program enrollment, and ongoing adherence interventions — collaborating closely with staff pharmacists, interns, and pharmacy students to drive measurable health outcomes.WHAT YOU'LL DO- Manage inbound member calls via toll-free call center, including opt-out handling and issue resolution- Conduct telephonic outreach to promote Medication Adherence program benefits to Medicare Part D members- Monitor and respond to electronic mailbox communications in a timely, professional manner- Maintain accurate call logs, membership spreadsheets, and program files- Research, analyze, and evaluate program data to identify trends, gaps, and improvement opportunities- Monitor program outcomes and objectives to ensure goal attainment- Assist in developing plans, reports, and documentation to support key program initiatives- Collaborate with pharmacists and clinical staff to resolve member challenges and escalationsWHAT WE'RE LOOKING FOR- PTCB certification required (active and in good standing)- 5+ years of retail or hospital pharmacy experience preferred- 2+ years of call center or telephonic patient engagement experience- Knowledge of prescription drug names, therapeutic classes, and formularies- Medicare Part D and pharmacy claims processing experience strongly preferred- Proficiency with Microsoft Office (Excel, Outlook, Word)- Strong verbal and written communication — clear, concise, and professional- Proven ability to work independently in a remote environment and manage time effectively- High School diploma or GED required; 2+ years of college preferredSKILLS THAT WILL SET YOU APART- Experience with utilization management edits and prior authorization processes- Background in population health or managed care pharmacy- Project coordination or program support in a clinical settingWORK SETUPFully remote. Standard 8-hour day shift, Monday through Friday. You'll need a reliable internet connection and a distraction-free home workspace. No travel required.We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates are hired on an at-will basis.