Assistant Manager Food and Beverage, Part Time
Starting Pay\: $15/h. Part Time Hours Available. Available Shifts\: Morning, Day, Evening, Nights. Days Available\: Monday-Sunday, Most HolidaysFREE MOVIES**Marcus Movie Tavern Brookfield, Brookfield, WIFood. Service. Film. Fun!Broad Description Of DutiesThe Assistant Manager plays a significant role in theatre operations. The Assistant Manager leads by example and delivers superior guest service in a fast-paced, clean and safe environment. The Assistant Manager supervises and motivates hourly theatre associates and follows operating policies and procedures to ensure all company objectives are met and to achieve financial targets. This position reports to the General Manager/Manager.Essential Functions/Job DutiesØ Ability to work and problem solve independentlyØ Consistently create a welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional serviceØ Assist GM with hiring, training and associate developmentØ Supervise, motivate, reward and coach theatre associates to sustain exceptional levels of performance and appropriately counsel associates when they are not meeting expectationsØ Understand and demonstrate desired behaviors for all staff duties including driving sales, loyalty registration, cash management, inventory, and follow-up with guestsØ Ability to evaluate key performance indicators and translate into actionable information to drive guest satisfaction and financial resultsØ Maintain facilities that are clean, safe and in good repairØ Follow required procedures in the event of a guest or associate incidentØ Identify opportunities to increase brand awareness and drive traffic into the theatre through a variety of marketing efforts, social media and community involvementØ Proficient in cash handling skillsØ Proficient in Microsoft® Word, Excel, POS SystemØ Operate projection equipment including projectors, servers and sound equipment. Perform basic projection troubleshooting upon completion of trainingØ Proficient in payroll processing, time keeping records, back office and audit processØ Enforce applicable federal, state, and local laws and regulationsØ Preserve confidentiality of theatre information and passwords including knowledge of and adherence to PCI regulationsØ Process daily corporate office or supervisor requests via phone and emailØ Perform other such duties as may be assigned by Director of Operations, District Director, General Manager and ManagerEducational RequirementsØ High school diploma or equivalentØ College coursework in Business Management and Marketing preferredØ Ability to obtain food handling and bartending licenses as required by local/state lawsQualificationsØ Minimum 18 years of ageØ Strong written and verbal communication skillsØ Supervisory experience in a high volume movie theatre, retail or hospitality environmentØ Flexible work schedule that includes late evenings, weekends and holidays as dictated by business needs