{"schemaVersion":"jobsearcher.job.v1","id":"148d22717b3c33bcc08ef3ed","url":"https://jobsearcher.com/jobs/148d22717b3c33bcc08ef3ed","canonicalUrl":"https://jobsearcher.com/jobs/148d22717b3c33bcc08ef3ed","title":"Microsoft Dynamics CRM Application Support Engineer - Virtual","description":"Overview Employer Industry: Technology Solutions and Consulting\r\nWhy consider this job opportunity\r\nSalary up to $130,000.00\r\nCompetitive total rewards package including health coverage, retirement plans, and various leave options\r\nOpportunity for career advancement and growth within a global organization\r\nFlexibility for remote work arrangements\r\nCommitment to diversity and an inclusive work environment\r\nContinuing education and training programs available\r\nWhat to Expect (Job Responsibilities) Oversee day-to-day CRM application support operations, ensuring timely incident resolution and adherence to SLAs\r\nConduct triage, impact assessment, troubleshooting, debugging, and root cause analysis for production issues\r\nEnsure proactive monitoring, system reliability, and platform availability across CRM environments\r\nCollaborate with developers and support engineers as part of cross-functional teams\r\nPropose quality improvements for enterprise applications and integrations\r\nWhat is Required (Qualifications) Bachelor's degree in Computer Science, MIS, or related technical discipline (or equivalent experience)\r\nMinimum of 3 years of platform support experience with Microsoft Dynamics CRM\r\nAt least 3 years of hands-on CRM customization experience, including plugins, workflows, and custom pages\r\nProficiency in Microsoft technologies: .NET 4.0+, C#, ASP.NET, WCF, LINQ, Entity Framework, WPF\r\nKnowledge of SQL Server (2012+) including stored procedures and performance tuning\r\nHow to Stand Out (Preferred Qualifications) Experience with Azure environments, cloud infrastructure components, and DevOps pipelines\r\nFamiliarity with modern APIs and service communication: REST API, SOAP, WCF\r\nBackground in enterprise system support and CRM enhancement lifecycle\r\nExperience with ITIL processes and ticketing tools like Jira or ServiceNow\r\nTechnologySolutions #RemoteWork #CareerGrowth #DiversityAndInclusion #CRMSupport\r\nWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.\r\nWe are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.\r\nJ-18808-Ljbffr","company":"Alight","rawCompany":"alight","city":"Chicago","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-04-22T04:51:27.230Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Microsoft Dynamics CRM Application Support Engineer - Virtual","description":"Overview Employer Industry: Technology Solutions and Consulting\r\nWhy consider this job opportunity\r\nSalary up to $130,000.00\r\nCompetitive total rewards package including health coverage, retirement plans, and various leave options\r\nOpportunity for career advancement and growth within a global organization\r\nFlexibility for remote work arrangements\r\nCommitment to diversity and an inclusive work environment\r\nContinuing education and training programs available\r\nWhat to Expect (Job Responsibilities) Oversee day-to-day CRM application support operations, ensuring timely incident resolution and adherence to SLAs\r\nConduct triage, impact assessment, troubleshooting, debugging, and root cause analysis for production issues\r\nEnsure proactive monitoring, system reliability, and platform availability across CRM environments\r\nCollaborate with developers and support engineers as part of cross-functional teams\r\nPropose quality improvements for enterprise applications and integrations\r\nWhat is Required (Qualifications) Bachelor's degree in Computer Science, MIS, or related technical discipline (or equivalent experience)\r\nMinimum of 3 years of platform support experience with Microsoft Dynamics CRM\r\nAt least 3 years of hands-on CRM customization experience, including plugins, workflows, and custom pages\r\nProficiency in Microsoft technologies: .NET 4.0+, C#, ASP.NET, WCF, LINQ, Entity Framework, WPF\r\nKnowledge of SQL Server (2012+) including stored procedures and performance tuning\r\nHow to Stand Out (Preferred Qualifications) Experience with Azure environments, cloud infrastructure components, and DevOps pipelines\r\nFamiliarity with modern APIs and service communication: REST API, SOAP, WCF\r\nBackground in enterprise system support and CRM enhancement lifecycle\r\nExperience with ITIL processes and ticketing tools like Jira or ServiceNow\r\nTechnologySolutions #RemoteWork #CareerGrowth #DiversityAndInclusion #CRMSupport\r\nWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.\r\nWe are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.\r\nJ-18808-Ljbffr","datePosted":"2026-04-22T04:51:27.230Z","dateModified":"2026-04-22T04:51:27.230Z","hiringOrganization":{"@type":"Organization","name":"Alight","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"148d22717b3c33bcc08ef3ed"},"url":"https://jobsearcher.com/jobs/148d22717b3c33bcc08ef3ed"}}