Administrative Assistant or Senior Administrative Assistant

At the City of Plano, our culture is grounded in service, teamwork, and making a meaningful impact. Our SERVE values-Stewardship, Engaged, Respectful, Visionary, and Excellence-guide how we work, while our A.P.R.O. principles-Adaptable, Professional, Relationship-Focused, and Outcome-Based-reflect who we are at our core. This is an organization where you can grow, contribute, and be part of something bigger than yourself. That's why our guiding principle is simple and clear: SERVE Like a Pro-it's in our DNA Rate and Compensation The successful candidate may be offered a position in either the Administrative Assistant or the Senior Administrative Assistant classification. The target hourly rate for the Administrative Assistant is between $19.75 - $23.70; depending on qualifications The target hourly rate for the Senior Administrative Assistant is between $22.87 - $27.44; depending on qualifications Job Details The Public Works Department is seeking an energetic and experienced administrative professional. This position supports Plano's Public Works department in an administrative manner. We are looking for a team member who embodies our core values of respect, teamwork, trust, safety, and communication, and who thrives in a fast-paced, customer-focused environment. The ideal candidate will bring a strong foundation in administrative operations, including processing orders, managing high-volume calls and emails, coordinating customer requests, processing payments, and assisting with data tracking and reporting. This position reports to the Administrative Support Supervisor and supports Plano Public Works operations. Customer service is at the heart of everything we do, so the successful candidate must be highly responsive, detail-oriented, and committed to delivering a positive experience for every customer interaction. This is a dynamic role in a fast-moving environment that offers the opportunity to be part of a collaborative and professional team while supporting essential Public Works services for the community. Additional Information Hours for this position are Monday - Friday 8:00am - 5:00pm Schedules may change to accommodate operational needs.For the complete job description for an Administrative Assistant, view job description . For the complete job description for a Senior Administrative Assistant, view job description . Full-Time Benefits As a valued Team Plano member, you will receive numerous benefits: Comprehensive medical, dental, and vision plans Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City Up to three weeks of paid vacation Up to three weeks of paid sick leave per year Nine paid holidays Tuition Assistance Free Library Card Free recreation center membership And so much more! Learn about our benefits online . Equal Employment Opportunity Equal Opportunity Employer - EOE/M/F/V/D Open positions are subject to close without notice.