{"schemaVersion":"jobsearcher.job.v1","id":"147d77b58abf16cd96035c97","url":"https://jobsearcher.com/jobs/147d77b58abf16cd96035c97","canonicalUrl":"https://jobsearcher.com/jobs/147d77b58abf16cd96035c97","title":"Program Director","description":"Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.\nOur employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most.\nWith a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact.\nAt Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.\nCode for America is looking for a talented Program Director who will own delivery and strategic direction across a portfolio of high-impact programs. In this role, you will manage a team of Associate Program Directors and program staff, setting the conditions for excellent execution while maintaining the external relationships and policy fluency that government work requires. You will ensure that Code for America's programs not only deliver for clients and partners today, but build the organizational learning, government trust, and policy foundations that enable systemic, lasting change.\n\nAbout the role: \nCode for America's Program Directors lead portfolios of work that sit at the intersection of technology, policy, and government service delivery. At the core of this role is the belief that government services can and should work better for the people who depend on them most — and that achieving that requires sustained, expert leadership over complex, multi-stakeholder programs.\nAs a Program Director at Code for America, you will own a portfolio of approximately four to six projects and the teams that deliver them. Your portfolio may include work across areas such as Safety Net benefits access (including multi-benefit enrollment and Medicaid and SNAP delivery), Tax programs, or Criminal Justice initiatives, depending on organizational need and your area of expertise.\nYou will be externally facing, building and sustaining relationships with federal agencies, state-level leadership, county partners, and/or community-based organizations, while supporting your direct reports in doing the same. You will also work closely with other delivery colleagues to ensure our projects achieve their intended impact and that your portfolio is aligned with Code for America's strategy.\nThis role will report to the Senior Director of Safety Net and is expected to travel no more than 15%-25% of the time. \nCode for America is based in California and can employ those who reside full-time within the United States. This is a remote position. \nIn this position you will:\n\nPortfolio Oversight\n\nOwn partnership escalation and/or strategic direction across a portfolio of approximately four to six projects, ensuring each project meets its commitments to government partners, funders, and clients, and outputs are high-quality and delivered on time and within budget. \nCollaborate with the Partnerships team to ensure efficient scoping and smooth handoffs, including clear kickoff processes and well-defined responsibilities during project kickoffs and transitions.\nEnsure programs staff apply consistent delivery management practices, focused on setting clear project timelines and goals, clarifying roles, and running appropriate meeting cadences, leveraging Code for America's standard best practices, tools, and processes.\nEnsure ongoing project-level direction & strategy aligns with organizational strategy, ensuring your portfolio advances mission priorities and contributes to measurable client outcomes. \nWork with programs team members, programs leadership, and discipline leads to ensure each project has a clear, realistic plan for success aligned with organizational goals, partner expectations, client outcomes, and/or philanthropic commitments, and that programs staff understand how to drive aligned progress. \nAnticipate risks, staffing needs, and resource constraints across your portfolio; serve as the primary escalation point for APDs and programs staff , escalating to programs leadership when the decision has implications beyond your purview. \nSupport APDs in driving clear, frequent communication internally and with external stakeholders to maintain alignment on program progress, scope changes, risks, and emerging opportunities.\nPartner with programs and resource management leadership to ensure project teams are staffed appropriately from a programs perspective; contribute to headcount recommendations and support recruitment and onboarding of new team members.\nEnsure APDs serving as Project Sponsors surface staffing needs across delivery disciplines early and escalate when tradeoffs or reprioritization are required. Proactively flag when teams need resource adjustments to ensure strong delivery across multiple teams.\n\nPeople Management\n\nDirectly manage Associate Program Directors (APDs) and, where applicable, other Program ICs within your portfolio; provide coaching, feedback, and development support that builds their effectiveness as program leaders.\nCoach and develop people managers on the team, supporting them in managing their own direct reports effectively.\nLead goal setting, performance reviews, and regular check-ins to support team performance, professional growth, and team culture.\nModel Code for America's values and ways of working across your team, setting expectations for how program staff use best practices and tools, engage with partners, clients, and each other, to ensure strong and efficient program delivery across your portfolio\n\nStrategy & Operations\n\nSurface insights from projects and partners to inform organizational priorities, strategy, and emerging opportunities, as well as to identify possibilities for policy and systems change.\nParticipate in optional cross-functional working groups addressing organizational priorities, emerging program practices, and the role of technology and artificial intelligence in government service delivery, as relevant. \nEnsure lessons learned inform other projects across your portfolio and the broader delivery area.\n\nExternal Relationships & Communications\n\nBuild and sustain relationships with federal agency leads, state-level government partners, county agencies, and mission-aligned community-based organizations across your portfolio.\nTravel to partner sites, government offices, and program locations as needed to maintain trust, assess project health, and identify opportunities for deeper engagement.\nServe as a credible, knowledgeable voice for Code for America for work within your purview, representing the organization's work you oversee and approach with government and funder audiences.\nContribute to cultivation efforts within your portfolio area, including opportunity spotting, advising on statements of work, project scoping, and pitch materials in partnership with the Growth and Partnerships team.\nEnsure reporting across projects is purposeful, consistent, and aligned with funder and partner requirements, surfacing the right insights and signals for internal organizational leadership. This may include drafting, reviewing, and/or approving grant reports for projects in your portfolio.\n\nOther duties as assigned\n\nEngage in ad hoc projects and initiatives as required by the organization's evolving needs.\n\nAbout you:\n\n8+ years of experience in program development, policy, or government service delivery, with demonstrated progression of responsibility; some experience working within or directly alongside government required.\nFamiliarity with agile or iterative program delivery approaches, and experience collaborating with product and engineering teams.\n3+ years of experience managing teams, including direct management of at least one people manager.\nProven track record of owning complex, multi-stakeholder program delivery — from strategy through execution — in a government, civic tech, or social sector context.\nDeep familiarity with at least one of Code for America's program areas: Safety Net benefits access (including SNAP, Medicaid, or multi-benefit enrollment), Tax programs, or Criminal Justice; ability to credibly represent Code for America's approach with government partners in that area.\nDemonstrated ability to build and sustain trusted relationships with federal and state agency leadership, county partners, and community-based organizations across political and institutional differences.\nStrong understanding of government service delivery structures, including the social safety net, and the policy landscape shaping program implementation.\nExcellent written and verbal communication skills, including the ability to present complex program and policy information clearly & concisely to government partners, funders, and internal leadership.\nAbility to manage multiple programs simultaneously, maintaining clarity and accountability across a portfolio with competing priorities.\nWillingness to travel 15–25% of the time to partner sites, government offices, and program locations.\nCuriosity about emerging AI tools and a commitment to using them responsibly and effectively\nA deep commitment to Code for America's mission of making government services work well for the people who need them most\n\nIt’s a bonus if you have:\n\nExperience contributing to cultivation or business development work, including advising on scopes of work, writing funding reports, and sharing program learnings with funders and partners.\nExperience working in or alongside civic tech organizations or technology-forward government reform initiatives.\nExperience with AI tools or technology-assisted service delivery in a government or social sector context.\nProficiency in languages other than English.\nExperience managing philanthropic grant requirements, including reporting, learning documentation, and funder communication.\n\nWhat you’ll get -\nSalary: \nCode for America’s salary bands are transparent as a part of our commitment to transparency and fairness. As part of our hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.\nOffer targets vary based on market / geographic location. The offer targets for this role range from $121,869 to $149,188,annually. Your Recruiter will discuss compensation in more detail & answer any related questions, during the initial Recruiter phone screen.\nBenefits and perks: \nThis role includes a comprehensive benefits package including the following:\n\nValues:\n\nLeadership and teammates who share a strong work ethic and values, and who respect and care for one another\nA collaborative, cross-functional, hardworking, and joyful environment\n\nEmployee Enablement Support: \n\nLaptop provided\nA one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy\nCell phone and/or internet reimbursement of $50 per month \n\nProfessional Development:\n\n$500 annual (per calendar year) stipend towards professional development; prorated at time of hire\nUp to $500 of professional development funds can be rolled over each year, up to a maximum of $1000\nTraining / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth\n\nRetirement & 401k Plans:\n\nEmployees receive a 100% employer match on the first 3% of contributions.\nEmployees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5%\n\nMedical:\n\nAt least one no cost health insurance option for full-time employees for employee-only coverage\nA minimum of 80% of the cost of dependent coverage\n\nRemote Work:\n\nCode for America employees may work remotely across the US\nCode for America employees main residence must be within the US\nFull-time employees work 40 hours per week, Monday - Friday\nCollaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours\n\nTime Off: \n\nOpen personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day\nPaid sick time; up to 96 hours annually\n17 weeks of paid parental and family leave\n3 weeks of paid sabbatical after 5 years of service\n\nTimeline:\nFrom the time you are contacted by a Recruiter, you can expect a 1-2 month, or longer, hiring process. The specific hiring process and timeline goals for this role will be covered during the initial Recruiter phone screen. Code for America's standard interview process details are also available on our careers page.\n Equal Employment Opportunity: \nCode for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.\nCode for America Workers United:\nThis position is not covered by a Collective Bargaining Agreement between Code for America and Code for America Workers United, affiliated with OPEIU, Local 1010. The agreement was ratified on January 13, 2026, and is currently in effect.\n\n#LI-MD1\n#LI-Remote","company":"Code For America","rawCompany":"code for america","city":"Washington","state":"DC","isRemote":false,"isActive":true,"createdAt":"2026-08-02T03:32:22.989Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"813319","title":"Other Social Advocacy Organizations","slug":"other-social-advocacy-organizations"},{"code":"926110","title":"Administration of General Economic Programs","slug":"administration-of-general-economic-programs"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Director","description":"Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.\nOur employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most.\nWith a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact.\nAt Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.\nCode for America is looking for a talented Program Director who will own delivery and strategic direction across a portfolio of high-impact programs. In this role, you will manage a team of Associate Program Directors and program staff, setting the conditions for excellent execution while maintaining the external relationships and policy fluency that government work requires. You will ensure that Code for America's programs not only deliver for clients and partners today, but build the organizational learning, government trust, and policy foundations that enable systemic, lasting change.\n\nAbout the role: \nCode for America's Program Directors lead portfolios of work that sit at the intersection of technology, policy, and government service delivery. At the core of this role is the belief that government services can and should work better for the people who depend on them most — and that achieving that requires sustained, expert leadership over complex, multi-stakeholder programs.\nAs a Program Director at Code for America, you will own a portfolio of approximately four to six projects and the teams that deliver them. Your portfolio may include work across areas such as Safety Net benefits access (including multi-benefit enrollment and Medicaid and SNAP delivery), Tax programs, or Criminal Justice initiatives, depending on organizational need and your area of expertise.\nYou will be externally facing, building and sustaining relationships with federal agencies, state-level leadership, county partners, and/or community-based organizations, while supporting your direct reports in doing the same. You will also work closely with other delivery colleagues to ensure our projects achieve their intended impact and that your portfolio is aligned with Code for America's strategy.\nThis role will report to the Senior Director of Safety Net and is expected to travel no more than 15%-25% of the time. \nCode for America is based in California and can employ those who reside full-time within the United States. This is a remote position. \nIn this position you will:\n\nPortfolio Oversight\n\nOwn partnership escalation and/or strategic direction across a portfolio of approximately four to six projects, ensuring each project meets its commitments to government partners, funders, and clients, and outputs are high-quality and delivered on time and within budget. \nCollaborate with the Partnerships team to ensure efficient scoping and smooth handoffs, including clear kickoff processes and well-defined responsibilities during project kickoffs and transitions.\nEnsure programs staff apply consistent delivery management practices, focused on setting clear project timelines and goals, clarifying roles, and running appropriate meeting cadences, leveraging Code for America's standard best practices, tools, and processes.\nEnsure ongoing project-level direction & strategy aligns with organizational strategy, ensuring your portfolio advances mission priorities and contributes to measurable client outcomes. \nWork with programs team members, programs leadership, and discipline leads to ensure each project has a clear, realistic plan for success aligned with organizational goals, partner expectations, client outcomes, and/or philanthropic commitments, and that programs staff understand how to drive aligned progress. \nAnticipate risks, staffing needs, and resource constraints across your portfolio; serve as the primary escalation point for APDs and programs staff , escalating to programs leadership when the decision has implications beyond your purview. \nSupport APDs in driving clear, frequent communication internally and with external stakeholders to maintain alignment on program progress, scope changes, risks, and emerging opportunities.\nPartner with programs and resource management leadership to ensure project teams are staffed appropriately from a programs perspective; contribute to headcount recommendations and support recruitment and onboarding of new team members.\nEnsure APDs serving as Project Sponsors surface staffing needs across delivery disciplines early and escalate when tradeoffs or reprioritization are required. Proactively flag when teams need resource adjustments to ensure strong delivery across multiple teams.\n\nPeople Management\n\nDirectly manage Associate Program Directors (APDs) and, where applicable, other Program ICs within your portfolio; provide coaching, feedback, and development support that builds their effectiveness as program leaders.\nCoach and develop people managers on the team, supporting them in managing their own direct reports effectively.\nLead goal setting, performance reviews, and regular check-ins to support team performance, professional growth, and team culture.\nModel Code for America's values and ways of working across your team, setting expectations for how program staff use best practices and tools, engage with partners, clients, and each other, to ensure strong and efficient program delivery across your portfolio\n\nStrategy & Operations\n\nSurface insights from projects and partners to inform organizational priorities, strategy, and emerging opportunities, as well as to identify possibilities for policy and systems change.\nParticipate in optional cross-functional working groups addressing organizational priorities, emerging program practices, and the role of technology and artificial intelligence in government service delivery, as relevant. \nEnsure lessons learned inform other projects across your portfolio and the broader delivery area.\n\nExternal Relationships & Communications\n\nBuild and sustain relationships with federal agency leads, state-level government partners, county agencies, and mission-aligned community-based organizations across your portfolio.\nTravel to partner sites, government offices, and program locations as needed to maintain trust, assess project health, and identify opportunities for deeper engagement.\nServe as a credible, knowledgeable voice for Code for America for work within your purview, representing the organization's work you oversee and approach with government and funder audiences.\nContribute to cultivation efforts within your portfolio area, including opportunity spotting, advising on statements of work, project scoping, and pitch materials in partnership with the Growth and Partnerships team.\nEnsure reporting across projects is purposeful, consistent, and aligned with funder and partner requirements, surfacing the right insights and signals for internal organizational leadership. This may include drafting, reviewing, and/or approving grant reports for projects in your portfolio.\n\nOther duties as assigned\n\nEngage in ad hoc projects and initiatives as required by the organization's evolving needs.\n\nAbout you:\n\n8+ years of experience in program development, policy, or government service delivery, with demonstrated progression of responsibility; some experience working within or directly alongside government required.\nFamiliarity with agile or iterative program delivery approaches, and experience collaborating with product and engineering teams.\n3+ years of experience managing teams, including direct management of at least one people manager.\nProven track record of owning complex, multi-stakeholder program delivery — from strategy through execution — in a government, civic tech, or social sector context.\nDeep familiarity with at least one of Code for America's program areas: Safety Net benefits access (including SNAP, Medicaid, or multi-benefit enrollment), Tax programs, or Criminal Justice; ability to credibly represent Code for America's approach with government partners in that area.\nDemonstrated ability to build and sustain trusted relationships with federal and state agency leadership, county partners, and community-based organizations across political and institutional differences.\nStrong understanding of government service delivery structures, including the social safety net, and the policy landscape shaping program implementation.\nExcellent written and verbal communication skills, including the ability to present complex program and policy information clearly & concisely to government partners, funders, and internal leadership.\nAbility to manage multiple programs simultaneously, maintaining clarity and accountability across a portfolio with competing priorities.\nWillingness to travel 15–25% of the time to partner sites, government offices, and program locations.\nCuriosity about emerging AI tools and a commitment to using them responsibly and effectively\nA deep commitment to Code for America's mission of making government services work well for the people who need them most\n\nIt’s a bonus if you have:\n\nExperience contributing to cultivation or business development work, including advising on scopes of work, writing funding reports, and sharing program learnings with funders and partners.\nExperience working in or alongside civic tech organizations or technology-forward government reform initiatives.\nExperience with AI tools or technology-assisted service delivery in a government or social sector context.\nProficiency in languages other than English.\nExperience managing philanthropic grant requirements, including reporting, learning documentation, and funder communication.\n\nWhat you’ll get -\nSalary: \nCode for America’s salary bands are transparent as a part of our commitment to transparency and fairness. As part of our hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires.\nOffer targets vary based on market / geographic location. The offer targets for this role range from $121,869 to $149,188,annually. Your Recruiter will discuss compensation in more detail & answer any related questions, during the initial Recruiter phone screen.\nBenefits and perks: \nThis role includes a comprehensive benefits package including the following:\n\nValues:\n\nLeadership and teammates who share a strong work ethic and values, and who respect and care for one another\nA collaborative, cross-functional, hardworking, and joyful environment\n\nEmployee Enablement Support: \n\nLaptop provided\nA one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy\nCell phone and/or internet reimbursement of $50 per month \n\nProfessional Development:\n\n$500 annual (per calendar year) stipend towards professional development; prorated at time of hire\nUp to $500 of professional development funds can be rolled over each year, up to a maximum of $1000\nTraining / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth\n\nRetirement & 401k Plans:\n\nEmployees receive a 100% employer match on the first 3% of contributions.\nEmployees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5%\n\nMedical:\n\nAt least one no cost health insurance option for full-time employees for employee-only coverage\nA minimum of 80% of the cost of dependent coverage\n\nRemote Work:\n\nCode for America employees may work remotely across the US\nCode for America employees main residence must be within the US\nFull-time employees work 40 hours per week, Monday - Friday\nCollaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours\n\nTime Off: \n\nOpen personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day\nPaid sick time; up to 96 hours annually\n17 weeks of paid parental and family leave\n3 weeks of paid sabbatical after 5 years of service\n\nTimeline:\nFrom the time you are contacted by a Recruiter, you can expect a 1-2 month, or longer, hiring process. The specific hiring process and timeline goals for this role will be covered during the initial Recruiter phone screen. Code for America's standard interview process details are also available on our careers page.\n Equal Employment Opportunity: \nCode for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.\nCode for America Workers United:\nThis position is not covered by a Collective Bargaining Agreement between Code for America and Code for America Workers United, affiliated with OPEIU, Local 1010. The agreement was ratified on January 13, 2026, and is currently in effect.\n\n#LI-MD1\n#LI-Remote","datePosted":"2026-08-02T03:32:22.989Z","dateModified":"2026-08-02T03:32:22.989Z","hiringOrganization":{"@type":"Organization","name":"Code For America","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"147d77b58abf16cd96035c97"},"url":"https://jobsearcher.com/jobs/147d77b58abf16cd96035c97"}}