Guest Services (Front Desk) Representative

Guest Service Agent (Part-Time)The Admiral Hotel – Mobile, AL 36602$15.50 / hour | 251 Government StreetIlluminate Your Career at The AdmiralLocated in the heart of downtown Mobile, The Admiral Hotel blends historic art-deco elegance with modern Southern hospitality. We are seeking a Part-Time Guest Service Agent who is passionate about delivering dazzling first impressions. If you love connecting with people and thrive in a stylish, high-energy environment, your story starts here.What We OfferCulture: A vibrant environment that values passion, individuality, and fun! Perks: Generous discounts at all Avocet-owned hotels & restaurants. Future: Fantastic opportunities for internal growth and career development. Benefits: Paid Time Off (PTO), paid holidays, 401(k) with up to 3.5% match, referral bonuses, and affordable medical/dental/vision plans. The Role (At a Glance)As the face of our lobby, you will create seamless, memorable experiences for our guests from check-in to check-out.Key ResponsibilitiesWarmly greet guests and handle registrations, check-outs, and reservations. Answer phones, route calls, and answer questions about Mobile’s best local spots. Process payments securely, manage a cash drawer, and maintain front desk organization. Collaborate with team members to resolve guest requests swiftly and gracefully. Maintain a neat, professional appearance and keep our beautiful lobby pristine. What You BringExperience: 1 year of hotel front desk or guest relations experience is preferred (but a passion for service is a must!). Skills: Strong communication, basic math skills, and a sharp eye for detail. Tech-Savvy: Ability to learn front desk tech (Opera PMS, Micros POS, key software). Flexibility: Ability to stand for duration of shift and lift up to 25 lbs. Education: High School diploma or equivalent preferred. EOE / DFWP