Director of Claims

Job DescriptionWe are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.Responsible for overall operations management for all assigned locations/offices.Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.Establishes business plan with goals and objectives for the partnership and locations/offices.Monitors management reports relating to the partner/office performance.Assists with the coordination of sales and client service efforts.To be responsible for the technical and operational functions within assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services including direct operational responsibility of an office in the location where the manager residesResponsible for staffing and training needs; and to be responsible for budget preparation and profit and loss management for assigned offices.Has direct and/or indirect responsibility for 50-99 colleagues.Hybrid work schedule -3 days in officeQualificationsBachelor's degree from an accredited college or university preferred.CPCU, ARM, AIM, and/or AIC certifications preferred. Licenses as required.Ten (10) years claims management experience including three (3) years prior supervisory experience or equivalent combination of education and experience required.