{"schemaVersion":"jobsearcher.job.v1","id":"13f81a87f858a5f3eef05164","url":"https://jobsearcher.com/jobs/13f81a87f858a5f3eef05164","canonicalUrl":"https://jobsearcher.com/jobs/13f81a87f858a5f3eef05164","title":"Document Scanning Associate - First Shift","description":"CTG is seeking to fill a Document Scanning Associate opening for our client in Roanoke, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties.\r\nThe position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications.\r\nLocation: Roanoke, VA\r\nDuration: Ongoing contract\r\nShift: M-F 8 am - 5 pm, overtime potential\r\nPay Rate: $19.57/hr\r\nDuties\r\nEnsure customer issues and escalations are resolved or further escalated as appropriate.\r\nConduct quality checks on own work to ensure accuracy and output meet standards.\r\nAdhere to all safety procedures and security requirements.\r\nAble to work independently and be part of a team.\r\nPerform backfile duties for absent coworkers.\r\nPerform other duties as assigned by Lead or Manager.\r\nMail/Shipping Responsibilities:\r\nReceive, sort, and process mail documents, packages, and supplies. Notify recipients as appropriate.\r\nDeliver and pick-up mail on scheduled mail runs.\r\nPerform outgoing postal and courier duties using shipping/postal systems, ensuring the most efficient and cost-effective methods.\r\nTrack, trace, and resolve mail or courier issues.\r\nFully operate, clean, and maintain all shipping and mail equipment.\r\nContact third-party service providers for mail and shipping equipment if required.\r\nDocument Preparation\r\nValidation/Reconciliation of boxes/files received.\r\nPrepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings.\r\nUse a handheld scanner to scan the box barcode.\r\nInsert slip sheets at appropriate levels for document separation.\r\nIdentify oversized documents for wide-format scanning.\r\nIdentify undersized documents that may need special handling and elevate exception items during production to the lead.\r\nImaging Responsibilities\r\nOperate high-speed scanning equipment to convert paper documents to digital formats.\r\nPerform visual quality checks on each image to ensure it meets required criteria (e.g., no double feeds, clear content, appropriate thresholds, etc.).\r\nConvert scanned documents, microfilm, and microfiche to digital formats.\r\nEnsure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership.\r\nEssential Functions\r\nPrepare customer documents for the digital imaging process.\r\nCheck physical documents for issues that may complicate the scanning process.\r\nIndex scanned images according to customer guidelines and additional post-imaging services.\r\nPhysical Demands\r\nMinimal to moderate physical effort required. Moving boxes and loading paper into machines will be required. Project prep and scanning work will require finger dexterity and movement between machines.\r\nMental Demands\r\nProblem-solving, written and verbal communication, information comprehension, and mental acuity are required.\r\nEducation\r\nMinimum High School Diploma required.\r\nExperience\r\nAt least 1 year of experience in a Customer Service environment.\r\nData entry work experience (Data Entry Operator or Office Clerk preferred but not required).\r\nExperience with MS Office and data programs.\r\nFamiliarity with administrative duties is beneficial.\r\nTyping speed and accuracy are required.\r\nExcellent spelling, grammar, and punctuation skills.\r\nStrong attention to detail and organizational skills.\r\nSkills\r\nStrong ability to handle and manage large volumes of documents.\r\nAbility to work effectively under deadlines.\r\nWillingness to learn new skills and adaptability when priorities change.\r\nOperational Soft Skills\r\nPlanning, organizing, executing, and controlling skills.\r\nProblem-solving and issue assessment with prioritization.\r\nSelf-initiative and results-oriented while being a team player.\r\nAdditional Role Requirements\r\nConfidentiality and the ability to work in a secure environment.\r\nCore competencies in communication, organization, and task management.\r\nTo Apply\r\nTo be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at Krista.Eckard@ctg,com . Kindly forward this to any other interested parties. Thank you!\r\nCTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.\r\nCTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.\r\nJ-18808-Ljbffr","company":"Computer Task","rawCompany":"computer task","city":"Roanoke","state":"VA","isRemote":false,"isActive":true,"createdAt":"2026-06-26T02:19:23.288Z","occupations":[{"code":"15-1299.03","title":"Document Management Specialists","slug":"document-management-specialists"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"43-9071.00","title":"Office Machine Operators, Except Computer","slug":"office-machine-operators-except-computer"}],"industries":[{"code":"561439","title":"Other Business Service Centers (including Copy Shops)","slug":"other-business-service-centers-including-copy-shops"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561410","title":"Document Preparation Services","slug":"document-preparation-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Document Scanning Associate - First Shift","description":"CTG is seeking to fill a Document Scanning Associate opening for our client in Roanoke, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties.\r\nThe position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications.\r\nLocation: Roanoke, VA\r\nDuration: Ongoing contract\r\nShift: M-F 8 am - 5 pm, overtime potential\r\nPay Rate: $19.57/hr\r\nDuties\r\nEnsure customer issues and escalations are resolved or further escalated as appropriate.\r\nConduct quality checks on own work to ensure accuracy and output meet standards.\r\nAdhere to all safety procedures and security requirements.\r\nAble to work independently and be part of a team.\r\nPerform backfile duties for absent coworkers.\r\nPerform other duties as assigned by Lead or Manager.\r\nMail/Shipping Responsibilities:\r\nReceive, sort, and process mail documents, packages, and supplies. Notify recipients as appropriate.\r\nDeliver and pick-up mail on scheduled mail runs.\r\nPerform outgoing postal and courier duties using shipping/postal systems, ensuring the most efficient and cost-effective methods.\r\nTrack, trace, and resolve mail or courier issues.\r\nFully operate, clean, and maintain all shipping and mail equipment.\r\nContact third-party service providers for mail and shipping equipment if required.\r\nDocument Preparation\r\nValidation/Reconciliation of boxes/files received.\r\nPrepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings.\r\nUse a handheld scanner to scan the box barcode.\r\nInsert slip sheets at appropriate levels for document separation.\r\nIdentify oversized documents for wide-format scanning.\r\nIdentify undersized documents that may need special handling and elevate exception items during production to the lead.\r\nImaging Responsibilities\r\nOperate high-speed scanning equipment to convert paper documents to digital formats.\r\nPerform visual quality checks on each image to ensure it meets required criteria (e.g., no double feeds, clear content, appropriate thresholds, etc.).\r\nConvert scanned documents, microfilm, and microfiche to digital formats.\r\nEnsure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership.\r\nEssential Functions\r\nPrepare customer documents for the digital imaging process.\r\nCheck physical documents for issues that may complicate the scanning process.\r\nIndex scanned images according to customer guidelines and additional post-imaging services.\r\nPhysical Demands\r\nMinimal to moderate physical effort required. Moving boxes and loading paper into machines will be required. Project prep and scanning work will require finger dexterity and movement between machines.\r\nMental Demands\r\nProblem-solving, written and verbal communication, information comprehension, and mental acuity are required.\r\nEducation\r\nMinimum High School Diploma required.\r\nExperience\r\nAt least 1 year of experience in a Customer Service environment.\r\nData entry work experience (Data Entry Operator or Office Clerk preferred but not required).\r\nExperience with MS Office and data programs.\r\nFamiliarity with administrative duties is beneficial.\r\nTyping speed and accuracy are required.\r\nExcellent spelling, grammar, and punctuation skills.\r\nStrong attention to detail and organizational skills.\r\nSkills\r\nStrong ability to handle and manage large volumes of documents.\r\nAbility to work effectively under deadlines.\r\nWillingness to learn new skills and adaptability when priorities change.\r\nOperational Soft Skills\r\nPlanning, organizing, executing, and controlling skills.\r\nProblem-solving and issue assessment with prioritization.\r\nSelf-initiative and results-oriented while being a team player.\r\nAdditional Role Requirements\r\nConfidentiality and the ability to work in a secure environment.\r\nCore competencies in communication, organization, and task management.\r\nTo Apply\r\nTo be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at Krista.Eckard@ctg,com . Kindly forward this to any other interested parties. Thank you!\r\nCTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.\r\nCTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.\r\nJ-18808-Ljbffr","datePosted":"2026-06-26T02:19:23.288Z","dateModified":"2026-06-26T02:19:23.288Z","hiringOrganization":{"@type":"Organization","name":"Computer Task","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Roanoke","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"13f81a87f858a5f3eef05164"},"url":"https://jobsearcher.com/jobs/13f81a87f858a5f3eef05164"}}