{"schemaVersion":"jobsearcher.job.v1","id":"13e8f6ec0cb222400cb2ac93","url":"https://jobsearcher.com/jobs/13e8f6ec0cb222400cb2ac93","canonicalUrl":"https://jobsearcher.com/jobs/13e8f6ec0cb222400cb2ac93","title":"Operations Manager","description":"Position Summary\nThe Operations Manager is responsible for overseeing and optimizing the day-to-day administrative and operational functions of PathForward. This role ensures that office operations and systems run efficiently and effectively in support of staff and service delivery. Serving as the internal liaison for IT, administration, and key vendors, the Operations Manager brings a proactive, solutions-oriented approach to managing logistics, resources, and operational processes.\nThis position holds ownership of the organization’s office and operational infrastructure, including management of the office supply budget, information technology, coordination of PathForward vehicle insurance and related documentation, and oversight of administrative workflows for select executives such as mail handling, deposits, and board material preparation. While this role does not supervise staff, it requires a high level of independence, project manager, accountability, and sound judgment in managing resources and making operational decisions.\nKey Responsibilities\nOffice Operations\nLead and manage day-to-day office operations to ensure a functional, organized, and professional work environment\nIdentify opportunities to streamline processes and improve operational efficiency across the organization\nDevelop and maintain systems for tracking supplies, equipment, and operational needs\nServe as the primary point of contact for facilities-related needs, coordinating with property management and vendors\nBudget & Vendor Management\nManage the office and operational supply budget, including forecasting, tracking expenditures, and ensuring cost-effective purchasing decisions for office supply needs.\nWork directly with leaders and staff members to ensure office supplies are properly stocked at all locations.\nEstablish and maintain relationships with vendors (office supplies, facilities, etc.), negotiating pricing where appropriate\nMonitor and approve routine operational purchases within established budget parameters\nIT Coordination\nServe as the internal liaison to outsourced IT providers, ensuring timely resolution of issues and clear communication\nCoordinate IT onboarding and offboarding processes, including equipment setup, access, and retrieval\nMaintain inventory and tracking of IT equipment and assets\nPartner with outsourced IT and staff to ensure proper systems and software are available for staff use\nTroubleshoot IT issues appropriately either independently or partnering with IT\nMaintain and administer company cellphones for applicable employees\nParking & Facilities Management\nPartner with Human Resources to maintain parking pass records\nAssist with onboarding and offboarding by working with outside vendors to activate and terminate parking passes\nCoordinate parking logistics with building management and ensure compliance with facility policies\nAddress and resolve parking facility-related issues in a timely manner\nVehicle & Insurance Administration\nManage insurance policies and documentation for PathForward’s vehicle fleet\nCoordinate renewals, updates, and claims with Director of Finance and COO as needed.\nMaintain accurate records of vehicle registrations, usage, and compliance requirements\nFinancial & Administrative Operations\nOversee mail distribution processes, including regular pickup and internal distribution\nPrepare and deposit checks in accordance with organizational procedures and internal controls\nMaintain organized and compliant records for operational and administrative functions\nExecutive and Employee Support\nSupport COO and CEO as needed with executive-level tasks and projects\nSupport preparation and coordination of board and committee materials\nAssist with logistics for board meetings, including scheduling, document distribution, and setup, and event management\nHandles the planning and logistics for internal events: monthly pizza parties, staff holiday celebrations, staff retreats etc\nSupports human resources with employee/onboarding-related tasks: anniversary cards, employee badges, new hire photos, workforce directory, phone extension list\nMaintains accurate records of divvy card transactions and receipts for assigned executives\nMonitors PathForward admin email, tracking requests that come in and triaging said requests to the proper internal parties. Ensuring requests are handled in a timely manner and providing professional responses to inquiries.\nAssists with expense reimbursements for assigned executives\nQualifications\n4–6+ years of experience in operations, office management, or administrative management roles\nDemonstrated experience managing budgets and making cost-conscious purchasing decisions\nStrong organizational and project management skills with exceptional attention to detail\nAbility to work independently, prioritize competing demands, and exercise sound judgment\nExperience coordinating with vendors and managing external partnerships (IT, facilities, insurance, etc.)\nProficiency in Microsoft Office (Word, Excel, Outlook); comfort with systems and tracking tools\nPreferred Qualifications\nExperience in a nonprofit or human services environment\nExperience in internal office operations\nExperience with meeting and event logistics\nExperience supporting executive leadership or board operations\nDemonstrates commitment to diversity.\nHighly motivated, self-directed and team oriented.\nDemonstrated ability to exercise good judgement.\nConsistently treat all clients and staff with respect.\nExcellent written and verbal communication skills.\nExcellent interpersonal and organizational skills.\nReliable and dependable and able to handle multiple tasks and deadlines,\nCore Competencies\nOwnership & Accountability: Takes full responsibility for operational functions and follows through on outcomes\nOperational Thinking: Identifies inefficiencies and implements practical, scalable solutions\nFinancial Stewardship: Manages budget responsibly with attention to cost and value\nCommunication & Coordination: Effectively manages relationships across internal teams and external vendors\nProblem Solving: Anticipates needs and resolves issues proactively\nWork Environment\nThis role is 100% on-site and requires regular presence in the office to support operational needs. Occasional local travel is required for tasks such as mail pickup, bank deposits, and coordination with vendors or facilities.\nPhysical Requirements:\nWork is performed in a shelter.\nMust be able to lift a minimum of 30 pounds.\nWork is subject to frequent interruption.\nSubject to work flexible hours that may include weekends and evenings on a case by case basis\nSubject to work in a variety of weather conditions.","company":"Pathforward","rawCompany":"pathforward","city":"Arlington","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-07-19T15:22:36.442Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-3012.00","title":"Administrative Services Managers","slug":"administrative-services-managers"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"}],"industries":[{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"},{"code":"488490","title":"Other Support Activities for Road Transportation","slug":"other-support-activities-for-road-transportation"},{"code":"531312","title":"Nonresidential Property Managers","slug":"nonresidential-property-managers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Manager","description":"Position Summary\nThe Operations Manager is responsible for overseeing and optimizing the day-to-day administrative and operational functions of PathForward. This role ensures that office operations and systems run efficiently and effectively in support of staff and service delivery. Serving as the internal liaison for IT, administration, and key vendors, the Operations Manager brings a proactive, solutions-oriented approach to managing logistics, resources, and operational processes.\nThis position holds ownership of the organization’s office and operational infrastructure, including management of the office supply budget, information technology, coordination of PathForward vehicle insurance and related documentation, and oversight of administrative workflows for select executives such as mail handling, deposits, and board material preparation. While this role does not supervise staff, it requires a high level of independence, project manager, accountability, and sound judgment in managing resources and making operational decisions.\nKey Responsibilities\nOffice Operations\nLead and manage day-to-day office operations to ensure a functional, organized, and professional work environment\nIdentify opportunities to streamline processes and improve operational efficiency across the organization\nDevelop and maintain systems for tracking supplies, equipment, and operational needs\nServe as the primary point of contact for facilities-related needs, coordinating with property management and vendors\nBudget & Vendor Management\nManage the office and operational supply budget, including forecasting, tracking expenditures, and ensuring cost-effective purchasing decisions for office supply needs.\nWork directly with leaders and staff members to ensure office supplies are properly stocked at all locations.\nEstablish and maintain relationships with vendors (office supplies, facilities, etc.), negotiating pricing where appropriate\nMonitor and approve routine operational purchases within established budget parameters\nIT Coordination\nServe as the internal liaison to outsourced IT providers, ensuring timely resolution of issues and clear communication\nCoordinate IT onboarding and offboarding processes, including equipment setup, access, and retrieval\nMaintain inventory and tracking of IT equipment and assets\nPartner with outsourced IT and staff to ensure proper systems and software are available for staff use\nTroubleshoot IT issues appropriately either independently or partnering with IT\nMaintain and administer company cellphones for applicable employees\nParking & Facilities Management\nPartner with Human Resources to maintain parking pass records\nAssist with onboarding and offboarding by working with outside vendors to activate and terminate parking passes\nCoordinate parking logistics with building management and ensure compliance with facility policies\nAddress and resolve parking facility-related issues in a timely manner\nVehicle & Insurance Administration\nManage insurance policies and documentation for PathForward’s vehicle fleet\nCoordinate renewals, updates, and claims with Director of Finance and COO as needed.\nMaintain accurate records of vehicle registrations, usage, and compliance requirements\nFinancial & Administrative Operations\nOversee mail distribution processes, including regular pickup and internal distribution\nPrepare and deposit checks in accordance with organizational procedures and internal controls\nMaintain organized and compliant records for operational and administrative functions\nExecutive and Employee Support\nSupport COO and CEO as needed with executive-level tasks and projects\nSupport preparation and coordination of board and committee materials\nAssist with logistics for board meetings, including scheduling, document distribution, and setup, and event management\nHandles the planning and logistics for internal events: monthly pizza parties, staff holiday celebrations, staff retreats etc\nSupports human resources with employee/onboarding-related tasks: anniversary cards, employee badges, new hire photos, workforce directory, phone extension list\nMaintains accurate records of divvy card transactions and receipts for assigned executives\nMonitors PathForward admin email, tracking requests that come in and triaging said requests to the proper internal parties. Ensuring requests are handled in a timely manner and providing professional responses to inquiries.\nAssists with expense reimbursements for assigned executives\nQualifications\n4–6+ years of experience in operations, office management, or administrative management roles\nDemonstrated experience managing budgets and making cost-conscious purchasing decisions\nStrong organizational and project management skills with exceptional attention to detail\nAbility to work independently, prioritize competing demands, and exercise sound judgment\nExperience coordinating with vendors and managing external partnerships (IT, facilities, insurance, etc.)\nProficiency in Microsoft Office (Word, Excel, Outlook); comfort with systems and tracking tools\nPreferred Qualifications\nExperience in a nonprofit or human services environment\nExperience in internal office operations\nExperience with meeting and event logistics\nExperience supporting executive leadership or board operations\nDemonstrates commitment to diversity.\nHighly motivated, self-directed and team oriented.\nDemonstrated ability to exercise good judgement.\nConsistently treat all clients and staff with respect.\nExcellent written and verbal communication skills.\nExcellent interpersonal and organizational skills.\nReliable and dependable and able to handle multiple tasks and deadlines,\nCore Competencies\nOwnership & Accountability: Takes full responsibility for operational functions and follows through on outcomes\nOperational Thinking: Identifies inefficiencies and implements practical, scalable solutions\nFinancial Stewardship: Manages budget responsibly with attention to cost and value\nCommunication & Coordination: Effectively manages relationships across internal teams and external vendors\nProblem Solving: Anticipates needs and resolves issues proactively\nWork Environment\nThis role is 100% on-site and requires regular presence in the office to support operational needs. Occasional local travel is required for tasks such as mail pickup, bank deposits, and coordination with vendors or facilities.\nPhysical Requirements:\nWork is performed in a shelter.\nMust be able to lift a minimum of 30 pounds.\nWork is subject to frequent interruption.\nSubject to work flexible hours that may include weekends and evenings on a case by case basis\nSubject to work in a variety of weather conditions.","datePosted":"2026-07-19T15:22:36.442Z","dateModified":"2026-07-19T15:22:36.442Z","hiringOrganization":{"@type":"Organization","name":"Pathforward","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Arlington","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"13e8f6ec0cb222400cb2ac93"},"url":"https://jobsearcher.com/jobs/13e8f6ec0cb222400cb2ac93"}}