{"schemaVersion":"jobsearcher.job.v1","id":"13c476c1ebf33bd60f1b03b2","url":"https://jobsearcher.com/jobs/13c476c1ebf33bd60f1b03b2","canonicalUrl":"https://jobsearcher.com/jobs/13c476c1ebf33bd60f1b03b2","title":"Client Support Associate- 2nd Shift","description":"Broad Statement of Responsibilities: The Client Support Associate 1 (CSA 1) is involved in the day to day operations of the client milieu.\r\nThe CSA collaborates extensively with clinicians, nursing staff, hospitality, case management, and other patient caregivers and staff to ensure delivery of quality care and coordination of services. They work closely with clinical and hospitality leadership to coordinate systems related to measuring attendance, reporting program outcomes, milieu activities and client satisfaction. The CSA works closely with the Clinical Team and Hospitality Department on special projects as assigned.\r\nQualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\r\nAble to stand for 8+ hours\r\nAble to squat, bend, kneel, and lift 50 lbs\r\nAble to work with all departments at All Points North\r\nExtensive knowledge of KIPU EMR\r\nTime-management skills\r\nCapable of making good decisions\r\nAbility to handle pressure well\r\nAbility to deal with uncertainty\r\nEducation: Required; High School Diploma or GED. Preferred; Associates in Social or Human Services\r\nExperience: 2+ years of experience working in clinical or hospitality settings with direct guest/client care, experience in clinical documentation systems\r\nSpecial Skills & Knowledge: Candidates should have the following skills and attributes: must be able to work and communicate well with people; be adaptable and accept changes quickly and easily; be willing to address conflict appropriately. Basic computer skills are required with Microsoft Office Suite and KIPU, web-based products knowledge a bonus.\r\nPhysical Requirements: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\r\nRoutine mobility to include standing, stooping, bending, lifting, walking and running.\r\nRegularly required to sit and work at a phone/computer workstation\r\nAbility to lift up to 40 lbs.\r\nMaterials & Equipment: Office equipment, computer, copy machine, iPad and company computer programs\r\nEssential Requirements\r\nHigh moral and ethical values\r\nWillingness to be open to learning and growing\r\nExceptional communication skills\r\nBasic understanding of medical and clinical terminology\r\nExcellent organizational skills in order to ensure all patient needs are being met\r\nAbility to interact with a wide range of individuals each day\r\nMust possess a valid driver's license, appropriate references\r\nAppropriate interpersonal/personal boundaries\r\nMaturity of judgment and behavior\r\nAbility to remain flexible to accommodate changes in work schedule\r\nPosition Duties and Responsibilities – Responsibilities include but are not limited to:\r\nCompletes and distributes the daily census and coordinating ongoing improvement of the census and related projects\r\nProduce timely and accurate information to communicate with other department heads regarding guest and departmental needs\r\nWorks closely with the case management team to ensure coordination of case management tasks including admissions and discharge\r\nReview and aggregate patient outcome and satisfaction data\r\nSetting up KIPU accounts and managing access levels in KIPU\r\nEnsure all EHR are in KIPU and have been signed\r\nDevelop and implement clinic policies and protocols\r\nUse computer software to admit and discharge patients, coordinate follow-up appointments and refer patients to specialists as needed\r\nWorks to create efficient systems and workflows within the clinic\r\nEngages in ongoing tasks to develop policies and enhance processes and procedures, including ongoing performance improvement for clinical tasks\r\nCollaborates extensively between departments to coordinate the completion of assigned performance improvement tasks\r\nWorks closely with leadership tasks on specialty projects as assigned\r\nSuccessfully plans and facilitates psycho educational groups.\r\nAttends, scribes and enters notes in Kipu for clinically facilitated process, trauma, and experiential groups.\r\nJ-18808-Ljbffr","company":"Fortiuscap","rawCompany":"fortiuscap","city":"Vail","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-06-26T02:20:27.079Z","occupations":[{"code":"43-6013.00","title":"Medical Secretaries and Administrative Assistants","slug":"medical-secretaries-and-administrative-assistants"},{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"29-2099.08","title":"Patient Representatives","slug":"patient-representatives"}],"industries":[{"code":"622110","title":"General Medical and Surgical Hospitals","slug":"general-medical-and-surgical-hospitals"},{"code":"621498","title":"All Other Outpatient Care Centers","slug":"all-other-outpatient-care-centers"},{"code":"621999","title":"All Other Miscellaneous Ambulatory Health Care Services","slug":"all-other-miscellaneous-ambulatory-health-care-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Support Associate- 2nd Shift","description":"Broad Statement of Responsibilities: The Client Support Associate 1 (CSA 1) is involved in the day to day operations of the client milieu.\r\nThe CSA collaborates extensively with clinicians, nursing staff, hospitality, case management, and other patient caregivers and staff to ensure delivery of quality care and coordination of services. They work closely with clinical and hospitality leadership to coordinate systems related to measuring attendance, reporting program outcomes, milieu activities and client satisfaction. The CSA works closely with the Clinical Team and Hospitality Department on special projects as assigned.\r\nQualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\r\nAble to stand for 8+ hours\r\nAble to squat, bend, kneel, and lift 50 lbs\r\nAble to work with all departments at All Points North\r\nExtensive knowledge of KIPU EMR\r\nTime-management skills\r\nCapable of making good decisions\r\nAbility to handle pressure well\r\nAbility to deal with uncertainty\r\nEducation: Required; High School Diploma or GED. Preferred; Associates in Social or Human Services\r\nExperience: 2+ years of experience working in clinical or hospitality settings with direct guest/client care, experience in clinical documentation systems\r\nSpecial Skills & Knowledge: Candidates should have the following skills and attributes: must be able to work and communicate well with people; be adaptable and accept changes quickly and easily; be willing to address conflict appropriately. Basic computer skills are required with Microsoft Office Suite and KIPU, web-based products knowledge a bonus.\r\nPhysical Requirements: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\r\nRoutine mobility to include standing, stooping, bending, lifting, walking and running.\r\nRegularly required to sit and work at a phone/computer workstation\r\nAbility to lift up to 40 lbs.\r\nMaterials & Equipment: Office equipment, computer, copy machine, iPad and company computer programs\r\nEssential Requirements\r\nHigh moral and ethical values\r\nWillingness to be open to learning and growing\r\nExceptional communication skills\r\nBasic understanding of medical and clinical terminology\r\nExcellent organizational skills in order to ensure all patient needs are being met\r\nAbility to interact with a wide range of individuals each day\r\nMust possess a valid driver's license, appropriate references\r\nAppropriate interpersonal/personal boundaries\r\nMaturity of judgment and behavior\r\nAbility to remain flexible to accommodate changes in work schedule\r\nPosition Duties and Responsibilities – Responsibilities include but are not limited to:\r\nCompletes and distributes the daily census and coordinating ongoing improvement of the census and related projects\r\nProduce timely and accurate information to communicate with other department heads regarding guest and departmental needs\r\nWorks closely with the case management team to ensure coordination of case management tasks including admissions and discharge\r\nReview and aggregate patient outcome and satisfaction data\r\nSetting up KIPU accounts and managing access levels in KIPU\r\nEnsure all EHR are in KIPU and have been signed\r\nDevelop and implement clinic policies and protocols\r\nUse computer software to admit and discharge patients, coordinate follow-up appointments and refer patients to specialists as needed\r\nWorks to create efficient systems and workflows within the clinic\r\nEngages in ongoing tasks to develop policies and enhance processes and procedures, including ongoing performance improvement for clinical tasks\r\nCollaborates extensively between departments to coordinate the completion of assigned performance improvement tasks\r\nWorks closely with leadership tasks on specialty projects as assigned\r\nSuccessfully plans and facilitates psycho educational groups.\r\nAttends, scribes and enters notes in Kipu for clinically facilitated process, trauma, and experiential groups.\r\nJ-18808-Ljbffr","datePosted":"2026-06-26T02:20:27.079Z","dateModified":"2026-06-26T02:20:27.079Z","hiringOrganization":{"@type":"Organization","name":"Fortiuscap","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Vail","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"13c476c1ebf33bd60f1b03b2"},"url":"https://jobsearcher.com/jobs/13c476c1ebf33bd60f1b03b2"}}