{"schemaVersion":"jobsearcher.job.v1","id":"13bf08176ce9d5bf09665bfb","url":"https://jobsearcher.com/jobs/13bf08176ce9d5bf09665bfb","canonicalUrl":"https://jobsearcher.com/jobs/13bf08176ce9d5bf09665bfb","title":"Senior Agile Program Manager","description":"Job Description\n\nCustom Software Systems, Inc. (CSS) is seeking an experienced Senior Agile Program Manager to support our client’s Business and Technology Modernization (BTM) Program. The ideal candidate will provide strategic leadership and oversight of enterprise-wide Agile transformation initiatives, driving Agile maturity, standardizing best practices, and ensuring measurable business outcomes across multiple teams. This role requires a proven leader with extensive experience in Agile program management, organizational change, and team coaching who can establish effective governance, engage senior stakeholders, and continuously improve Agile practices. The successful candidate will balance strategic planning with hands-on program execution to support sustainable transformation and long-term organizational success.\r\nResponsibilities\r\nEstablish and maintain transparency with program stakeholders through meaningful status reporting, proactive communication of changes, data-driven insights on team progress, and regular engagement with sponsors and business stakeholders.\r\nDrive team maturity progression by implementing and maintaining assessment\r\nframeworks, ensuring Agile Coaches create and execute coaching plans, measuring\r\nadvancement, and recommending maturity models and metrics beyond velocity/throughput.\r\nEnsure Agile resource effectiveness by establishing performance standards for Coaches and Scrum Masters, monitoring coaching quality, resolving team/coach conflicts, and providing evidence-based recommendations on resource performance\r\nEnsure consistent application of the Agile playbook across all teams, coaches, and Scrum Masters to maintain standardization, alignment, and continuity in Agile practices.\r\nDrive business value realization\r\nby ensuring Agile teams deliver work that meets expected business outcomes through coaching oversight, metrics analysis, and alignment between team outputs and program objectives\r\nBuild sustainable program governance\r\nthrough documented processes, stakeholder\r\nengagement rhythms, risk management protocols, resource management systems, and strategic recommendations that enable long-term program success\r\nShape program strategy by continuously assessing program effectiveness, piloting\r\ninnovative practices, recommending adaptations to our Agile approach, and ensuring the program evolves with organizational maturity\r\n.\r\nCitizenship\r\n·US Citizenship\r\nRequired Qualifications\r\nAt least ten (10) years of experience as a program manager, project manager, or project consultant for technology projects with at least 5+ years leading enterprise Agile\r\nTransformations.\r\nAt least five (5+) years of hands-on experience and proven track record of coaching teams.\r\nAt least three ( 3+) years of experience of effective project/program management or system engineering experience demonstrating ability to manage complex initiatives.\r\nDirect experience leading agile transformations in either the federal or private space.\r\nDirect experience with Jira and Confluence.\r\nKnowledge, Skills & Abilities\r\nDeep understanding and expertise of Scaled Agile Framework (SAFe).\r\nDeep expertise in multiple Agile frameworks (Scrum, Kanban, Scaled Agile Framework (SAFe), or similar) with ability to adapt practices to organizational culture rather than rigid framework adherence.\r\nDemonstrated ability to define and implement Agile maturity models and assessments\r\nFrameworks.\r\nStrategic thinker with track record of evolving Agile practices, recommending improvements, and driving organizational change.\r\nExcellent stakeholder management skills with ability to engage and influence senior\r\nleadership, sponsors, and business stakeholders.\r\nExperience building sustainable governance models including documentation standards, engagement rhythms, and risk management.\r\nStrong conflict resolution and problem-solving skills for addressing team dynamics and\r\nresource challenges.\r\nExcellent communication skills including status reporting, presentations, and facilitation.\r\nEducation\r\nBachelor's degree in a relevant field; advanced degree preferred\r\nCertificates\r\nIndustry-leading Agile practitioner certifications such as Certified Scrum Master, Certified Scrum Product Owner, PMP-ACP, or Scaled Agile Framework (SAFe), etc.\r\nPreferred Qualifications\r\nGovernment or highly regulated industry experience preferred.\r\nCompensation & Benefits[1][2]\r\nWage Range:Negotiable\r\nGeneral Benefits:Custom Software Systems, Inc. offers our employees a competitive benefits package that may include:Health insurance plans\r\nHealth Savings Account (HSA)\r\nDental\r\nVision\r\nLong-term disability\r\nShort-term disability\r\nBasic term life insurance\r\nSupplemental term life insurance for employees, spouses, and dependents\r\nSimple IRA\r\nParking/Commuting expense reimbursement\r\nTraining/Education[1] Compensation range must be coordinated with and approved by the CSS Chief Operating Officer (COO).\r\n[2] Compensation & Benefits information is required for all Maryland Employers effective October 1, 2024.","company":"Custom Software Systems","rawCompany":"custom software systems","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-11-01T01:09:46.687Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Agile Program Manager","description":"Job Description\n\nCustom Software Systems, Inc. (CSS) is seeking an experienced Senior Agile Program Manager to support our client’s Business and Technology Modernization (BTM) Program. The ideal candidate will provide strategic leadership and oversight of enterprise-wide Agile transformation initiatives, driving Agile maturity, standardizing best practices, and ensuring measurable business outcomes across multiple teams. This role requires a proven leader with extensive experience in Agile program management, organizational change, and team coaching who can establish effective governance, engage senior stakeholders, and continuously improve Agile practices. The successful candidate will balance strategic planning with hands-on program execution to support sustainable transformation and long-term organizational success.\r\nResponsibilities\r\nEstablish and maintain transparency with program stakeholders through meaningful status reporting, proactive communication of changes, data-driven insights on team progress, and regular engagement with sponsors and business stakeholders.\r\nDrive team maturity progression by implementing and maintaining assessment\r\nframeworks, ensuring Agile Coaches create and execute coaching plans, measuring\r\nadvancement, and recommending maturity models and metrics beyond velocity/throughput.\r\nEnsure Agile resource effectiveness by establishing performance standards for Coaches and Scrum Masters, monitoring coaching quality, resolving team/coach conflicts, and providing evidence-based recommendations on resource performance\r\nEnsure consistent application of the Agile playbook across all teams, coaches, and Scrum Masters to maintain standardization, alignment, and continuity in Agile practices.\r\nDrive business value realization\r\nby ensuring Agile teams deliver work that meets expected business outcomes through coaching oversight, metrics analysis, and alignment between team outputs and program objectives\r\nBuild sustainable program governance\r\nthrough documented processes, stakeholder\r\nengagement rhythms, risk management protocols, resource management systems, and strategic recommendations that enable long-term program success\r\nShape program strategy by continuously assessing program effectiveness, piloting\r\ninnovative practices, recommending adaptations to our Agile approach, and ensuring the program evolves with organizational maturity\r\n.\r\nCitizenship\r\n·US Citizenship\r\nRequired Qualifications\r\nAt least ten (10) years of experience as a program manager, project manager, or project consultant for technology projects with at least 5+ years leading enterprise Agile\r\nTransformations.\r\nAt least five (5+) years of hands-on experience and proven track record of coaching teams.\r\nAt least three ( 3+) years of experience of effective project/program management or system engineering experience demonstrating ability to manage complex initiatives.\r\nDirect experience leading agile transformations in either the federal or private space.\r\nDirect experience with Jira and Confluence.\r\nKnowledge, Skills & Abilities\r\nDeep understanding and expertise of Scaled Agile Framework (SAFe).\r\nDeep expertise in multiple Agile frameworks (Scrum, Kanban, Scaled Agile Framework (SAFe), or similar) with ability to adapt practices to organizational culture rather than rigid framework adherence.\r\nDemonstrated ability to define and implement Agile maturity models and assessments\r\nFrameworks.\r\nStrategic thinker with track record of evolving Agile practices, recommending improvements, and driving organizational change.\r\nExcellent stakeholder management skills with ability to engage and influence senior\r\nleadership, sponsors, and business stakeholders.\r\nExperience building sustainable governance models including documentation standards, engagement rhythms, and risk management.\r\nStrong conflict resolution and problem-solving skills for addressing team dynamics and\r\nresource challenges.\r\nExcellent communication skills including status reporting, presentations, and facilitation.\r\nEducation\r\nBachelor's degree in a relevant field; advanced degree preferred\r\nCertificates\r\nIndustry-leading Agile practitioner certifications such as Certified Scrum Master, Certified Scrum Product Owner, PMP-ACP, or Scaled Agile Framework (SAFe), etc.\r\nPreferred Qualifications\r\nGovernment or highly regulated industry experience preferred.\r\nCompensation & Benefits[1][2]\r\nWage Range:Negotiable\r\nGeneral Benefits:Custom Software Systems, Inc. offers our employees a competitive benefits package that may include:Health insurance plans\r\nHealth Savings Account (HSA)\r\nDental\r\nVision\r\nLong-term disability\r\nShort-term disability\r\nBasic term life insurance\r\nSupplemental term life insurance for employees, spouses, and dependents\r\nSimple IRA\r\nParking/Commuting expense reimbursement\r\nTraining/Education[1] Compensation range must be coordinated with and approved by the CSS Chief Operating Officer (COO).\r\n[2] Compensation & Benefits information is required for all Maryland Employers effective October 1, 2024.","datePosted":"2026-11-01T01:09:46.687Z","dateModified":"2026-11-01T01:09:46.687Z","hiringOrganization":{"@type":"Organization","name":"Custom Software Systems","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"13bf08176ce9d5bf09665bfb"},"url":"https://jobsearcher.com/jobs/13bf08176ce9d5bf09665bfb"}}